Review of Hastings Direct


Rated 1 out of 5 stars

Would not bother go elsewhere read other people’s reviews on google

Wouldn’t recommend this company at all
After my dad has insured his 2 cars with this insurance company for over 10years

The morning received a letter to say they couldn’t offer me a renewal quote. Why after you have done this vehicle insurance to 2016

Problem after problem. Just google Hastings and you will see the problems people have with this company

It’s ok got a cheaper quote than you ever gave him at Churchill


In your reply you say;

We consider all your policy details when working out a price and on this occasion we’re unable to offer him one.
But nothing has changed from the last 10years same cars no accidents no endorsements.
The letter you send doesn’t explain any reason WHY!!! Which is really poor the least you could do is give a reason.


5 September 2024
Unprompted review

Reply from Hastings Direct

Hi, 

Thanks for your review, we’re really sorry we couldn't offer your father a renewal quote. We consider all your policy details when working out a price and on this occasion we’re unable to offer him one. Also, this doesn’t mean he has been refused insurance, so when you shop around, make sure you answer ‘No’ to that question.  

We hope we can offer your father a price in the future. ~Theo, Social Media Team