I called to ask for guidance on preparation for an overseas trip with our cat. Made an appointment for a tetarles check, vaccines needed and eventually getting a passport.
This is my first visit after we got our cat so I’m not very experienced but open to all recommendations.
My cat was a bit stressed when he was in the consultation room which made it impossible to get the vaccines or anything else.
The vet lady was very nice and caring but it was just not possible to do much with him. She recommended a spray to try on the way back home so he could calm down and another medicine to give him before the next “try” which I said yes to and knew I had to
pay for too.
To my surprise I was asked to pay for a full consultation and IF I come back to get him vaccinated and more I will have to pay in full again.
I would like to say the bad feeling I had when leaving the clinic is not so much about the money, but the way it all played out.
The guy at the reception didn’t really seem to care. He just kept repeating the amount to pay. Another vet came to tell me my cat got stressed probably because I had taken him out if his bag and put him on a leach inside the clinic. I did that in the open in the reception area and on our way to the consultation room and they saw me. They knew it was my first time there so they could have given me a bit of guidance.
I had only been to the clinic once before and I know a few people who take their pets there. I was really excited for this visit and I left wondering if I’d like to go back again only because it’s close and others recommended it, or if I should look for alternatives.