I phoned up Anglian to get a quote for Window replacement. It was possibly the worst experience I’ve ever had when trying to hire a service from someone… surely they must be overflowing with clients so they don’t need to be courteous over the phone. The attendant kept interrupting me and refusing to listen to what I needed, instead trying to force someone to come visit us to provide any information whatsoever.

Well, that made it incredibly easy for me to go and choose a different supplier, for a GBP 10K job.

Wishing Anglian best of luck with customers that put up with that sort of treatment.