To be honest this was our first time traveling with Alfa the start wastent great because we got picked up 40minutes late I was panicking wandering what was wrong then I phoned up the traffic was busy then while I was on the phoned the driver pulled up he just said can't help it it's the traffic went to burtonwood so I thought oh we will get a cup of tea hear but the driver said you only had time for the toilet then gets on the coach didn't see the driver on our main coach must of been outside somewhere then sat there for fifteen minutes apparently he was waiting for someone I wasn't happy because I was told we didn't have any time anyway he got on and just said right I have to go I was shocked I thought normally he should of done a safety check I have been on a lot of coach trips only went away for five days to be honest the driver did not have good people skills at all never communicated much at all but i have to say the hotel the hotel staff was one of the best i have been in cant fault the food or entertainment spot on for cleanliness the place its self porth cawl lovely small but quaint and not to busy