Review of NOW TV


Rated 1 out of 5 stars

Appalling Company

Well, I wish I had read the reviews before signing up.
Absolute appaling customer service. Signed up on line for a 6 month deal with the first month free. However, when I checked my bank account, they had literally taken 3 payments within the first 2 weeks from signing up. They had signed me up for Cinema, and Boost ( whatever that is ) by default, although this was not clear when signing up.
When I got in touch to ask why, they were not very helpful and stated that there was no deal because it wasn't an official NowTV offer link that I clicked on. Basically told me I had signed up and would need to pay for 6 months with no free month.
When signing up, unbeknownst to me, they added Cinema and Boost packages automatically, and nit wasn't made clear that these were additional packages which you have to pay full price for.
Absolutely one of the worse companies I have had to deal with.
And they do not even respond to customers reviews ... says it all really. Avoid signing up with NowTV!

16 August 2023
Unprompted review