Review of Luxplus.nl


Rated 1 out of 5 stars

LUXPLUS IS A SCAM

Like many ordered here and received a subscription without my consent. After TWO YEARS a I receive an email from Luxplus asking me to pay € 9,95 for an old subscription which I havent done it. As I did not pay it, then ask to Collectmasters send me an email asking me to pay within 5 days the amount of €56,68.

NEVER ORDER IN LUXPLUS! It is a scam.

17 April 2023
Unprompted review

Reply from Luxplus.nl

I am sorry for the late reply. We are currently receiving an extraordinary large amount of inquiries.

As our Dutch speaking customer service is very busy at the moment, I will answer you in English. I hope that's ok with you.

Luxplus.nl is a membership club. We can see some members has reversed the costs of the membership and therefore the membership has been cancelled. But that is not the correct way to stop the membership. If the cost is reversed it will result in an open payment for the costs of the membership. Right now we are in the process of informing the ones that has reversed the payment of membership.