This company are dreadful I placed an…
This company are dreadful I placed an order with them which they farmed it out to a company in China. This arrived completely damaged trying to get any help or refund is just a joke. Please do not order from this company the staff are rude unhelpful and think it’s ok to laugh when you are asking them to help. Their English is not great so the communication is awful. I will have to resolve this issue myself by charging this back through my card supplier. Terrible customer service.
Reply from The Range
Hi Sharon
I am sorry to hear that you are unhappy with the service provided on this occasion. This is not the level of service we strive to provide. Upon looking into this I can confirm that this order is sold and dispatched by a Range Plus Retailer. As a result, we will ensure that your feedback is passed onto them so they can look into this to improve on the service and customer experience provided.
Kind Regards
Judy