After one month still not received the balance board I ordered
On January 18th I have ordered a balance board at Sportbay.nl. Almost one month later all I have received is two email notifications telling me the product I ordered is coming later (again). Current delivery date after the last mail is March 3rd, over 6 weeks (!) from the date I ordered.
Even when ordering stuff on Ali express I receive these within one month. I begin to wonder if I will ever receive anything at all from this company (except mails telling me my order is delayed)...
Reply from sportbay.nl
Dear Ms. de Jonge,
Thank you for your review and your order with us!
I have checked the information in our order system. I see that your order has a delivery date of 3rd of March. This is because you have ordered a pre-order item, for a discounted price.
If you are not willing to wait any longer, you can drop us a message to info@sportbay.nl and we will kindly cancel your order for a refund. Should you change your mind, you can always order the item again when it's in stock and has a next day delivery!
I hope this helped, but if you have any further questions feel free to call us, chat with us or drop us an e-mail.
Kind regards,
Charlotte
Sportbay client service