Review of Opodo


Rated 1 out of 5 stars

Opodo is a dishonest company don’t touch them

Booked December inadvertently booked both tickets in the same name. Opodo TOLD me to cancel the flights they would refund the full amount .. after 8 phone calls of ever changing stories offers they have proven they are nothing but a total rip off .. now today they take £59.99 more claiming I joined a prestige club which was never the case .. my tickets were never used after their dishonest service and I booked cheaper elsewhere .. you phone these criminals and all they do is lie promise things but nothing happens .. anyone using this circus act should contact me first to get an idea of how they take your money .. don’t risk dealing with these crooked dishonest unethical clowns .. be prepared for the WORST service ever .. money stealers by scams.. now they claim they replied via e Mail to make it look like they are concerned .. no e Mail no
Message no return call to chat to management as promised just silence .. the dishonesty continues.. first sign this is a scam company

13 December 2022
Unprompted review

Reply from Opodo

Dear Nigel,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service