Review of John Lewis


Rated 1 out of 5 stars

EVRI again

Ordered on the 27 and I have an email today just now telling me goods dispatched - what a joke. 4 days to even just dispatch an order? Having a laugh? Worse it will be delivered by EVRI which means it’s never going to get here period. The tracking number provided doesn’t even work. I will order of Amazon and it will be here tomorrow. JL are turning into the new House of Fraser and look what happened to them.

We are now on Day 7 and still no sign. The major delay has been JL’s inability to dispatch an order and EVRI delay in collecting the order once JL finally picked and packed it.

Yes it did state delivery within 10 days but I thought this would be the worse case scenario.

31 December 2022
Unprompted review

Reply from John Lewis

Hi Stacy, I've checked your order using the order number you left with your review. It's currently showing as being due for delivery within the 10-day delivery period that you accepted at the time of placing your order. Please don't hesitate to get back in touch if you have any further concerns. Thanks ^Tricia