Delivery was next day - for Friday. Called them on Friday and was lied to by Emily. Told there was a contingency in place and they had people working over the weekend in the call centre. There isn’t. Nothing was delivered. Still at Royal Mail. Disappointed mother who is in hospital. Last time I use these liars. Charge back started. When I called on Friday you deliberately lied to me so you would not have to refund denying me the chance to buy elsewhere. Pigs