Hopeless Company with unprofessional stuff
Hopeless company : I ordered on 29 February with a 4 weeks delivery confirmation maximum 5 weeks . I have accepted to pay %40 more for British manufacturer to minimise the risk of delay.25 march they postponed for 12 June now they say maybe 17 June : MAYBE! They may even charge me Warehousing fee if I do not accept their delivery date which is maybe 17th June .Nobody calls me I am trying to learn this uncertainty connecting from one department to another.
Reply from Sofology
Good Afternoon, thank you for your review. I am sorry that there have been delays with your order, please be assured we are doing everything we can to ensure all our customers receive the furniture they are waiting for as soon as possible. We will update you as soon as we have an update on your furniture. We are in regular contact with all our suppliers and the moment we have a date we will be in contact with you. If you would like to discuss this further please send an email over to social.media.complaints@sofology.co.uk with your order details and details of your complaint. - Natalie