Absolutely hopeless - I feel any positive reviews were probably written by themselves.

Firstly what I needed was not shown on their web-site, i emailed them and they then amended their web-site. I paid £190.99 and apart from an auto-email payment reply I never heard a thing. (even though The date for my booked 'installation' was here and passed!)

I phoned to ask where the item was and when it was to be fitted (even though I booked for today) and all I got was some abuse form the aggressive person on the other end of the phone - berating me for not ordering correctly.

I got a lecture about how the wiring works (I could not care less) and about how I should have ordered something else as well from them! (How would I know or care?)

I eventually asked ''Do you wan to come and fit this or not?'' - and the completely ignorant and non-customer oriented person on the phone (who must be the person in charge) blurted out ''We will refund it'' and slammed down the phone.

My advice is to use someone who wants your business - not these clowns.

PS: 30 mins later - they just emailed me with this comment ''We have tried asking you a simple question ..... and you are not being clear''

No wonder Amazon does so well - I ordered the item from elsewhere in any case now.

Huh!