ZOUSZ Reviews 

Been using Zousz products for years now, my go to brand for my beard!
Great quality and even better customer service!

Excellent products…love the packaging…it’s an amazing gift for the men in your life. I have bought a few times and would always go back. The customer service is on point with a quick friendly response.

Hi

I just wanted to say I have been using this beard oil product for 7 years including many other items such as pomade and perfume gold oud and regular .

I have a photo of when I first purchased also in 2018 on the zousz Facebook page.

So you can definitely Believe me when I say this is the best value brand and best product for your beard !!

Thank you for creating such a quality product !

This is a very genuine user non promo review !!!

I brought 2 “gift sets” from this company to gift to my brothers. The package arrived damaged and the packaging of the products themselves were a cheap plastic material and not anything like the quality displayed on their website.
I was extremely disappointed as I had spent almost £200 on gifts that were definitely not worth the price.
I was in touch with customer service and was assured a full refund.
I have yet to receive the refund and the company has not been in touch with any kind of update.

Edit: the company was quick to contact me after writing this review and has refunded the full amount.

Amazing products. Thank you.

Wonderful service started with beard oil,loved the fragrance so bought perfume absolutely gorgeous smell so many compliments but I’m keeping it to myself my go too fragrance now thanks so much xxxlee

Misleading images. I brought the gift set for my partner because of the nice packaging of shampoo and beard balm but was given total different packaging.

This was a blind purchase I can’t smell the product through the internet so I purely brought the product because the package looked like a nice gift. But instead I received the products in boring packaging of tubes and tubs nothing like the fancy shampoo pump bottle and beard balm in the nice glass jar pictured on the listing!

When I emailed them about this they said they’ve ran out of their normal packaging and this boring packaging is going to used until April. But why not temporarily remove the pictures of the nice packaging and leave only the pictures of the standard boring packaging or add to the description that we won’t receive the glass jar.

I looked up reviewed on TikTok etc prior to buying this and seen everyone else get the beard balm in the glass jar so had no idea that this is not what I’d receive.

They didn’t offer no solution or apology for misleading me into buying this product. it would’ve been nice to acknowledge they falsely advertised the product and compensated me somehow by offering some sort of refund or something since they claim the fancy packaging is out of stock but none of that was offered and I can’t be bothered returning it.

Wouldn’t order again! Very annoyed. If your buying off here cos it looks nice and u think it will make a nice gift then don’t bother.

I also opened the beard balm to smell it and it doesn’t have a scent. I thought it would’ve have a nice oud smell to it but it doesn’t. All those saying it smells good are either lying or I’ve got a defective item idk

Absolutely crap got in contact lost parcel still no reply have been in contact now and hopefully resolve the issue asap

The absolute best gift I have purchased for my husband. The combination of shea butter and oud make this an incredibly outstanding product. He loves how much it's made his beard so much softer and I love how good he smells. It has a very long lasting fragrance which also set it aside from others on the market. It's the best beard product he has used and if you were in 2 minds about this please don't be i promise you you will not be disappointed. Delivery was fast and I will be regularly buying this massive thanks to the company for producing such a brilliant product.

This is some of the best beard products I've ever used. It makes my beard ultra soft and very healthy. The scent profile is second to none! I love the oud scent, it is my absolute favorite note. Keep up the good work. The only thing I would ask for us a little more oud!

Very bad service. Ordered before xmas as a main gift for my partner. Delivery failed even though I was home and have a ring door bell. Second delivery not attempted and both times say that the items have been sent back to sender. Very upset and i have had no correspond and spent a-lot of money! Who knows where the package is? Emailed and Dm’d. If no response a chargeback will be opened……

ORDER #16514

Smells expensive
Good quality
Perfect gift
Amazing

I was very excited to try this product as i think it is very innovative and a lovely idea. The smell is nice and quite subtle so not overpowering at all. The consistency is quite waxy therefore it holds the hair in place well. The customer service is fantastic and they definitely do prioritise customer satisfaction.

Great customer service I have received from Alex ,quick response,instantly reply and keep me updated regarding my replacement order.definitely will buy again in future,nice beard balm,keep my beard soft and shiny for all day ,thank you Alex .

Great perfume, beard oil and balm combination. the products are top notch at the same level of the amazing customer support(shout out to Alex and his incredible work!!).

Great balm honestly one of the best smelling products I’ve used and it lasts all day super moisturising too. And their customer service is top notch had a slight issue and it was resolved swiftly

Cheap product, been using it for a week now, safe to say ain’t worth sh*t

I’ve been using Zousz for years, and nothing else compares. The rich, grounding scents bring a sense of calm and confidence that stays with me all day. Each product feels crafted with such care, adding a little luxury to my daily routine. Thank you, Zousz, for creating these beautiful essentials that have truly become a part of me.
Babu🕊️☮️☯️🕉🇬🇾X

Love these products, was introduced to them by my barber. Unfortunately my barbers, more often than not are out of stock of certain products because of
The demand. I Decided to buy direct, full product choice, cheaper and the service has been great. Well done!

I’ve been using Zousz products for over a year now, and every single item has been fantastic. Their beard care is top-notch, and the quality is consistent across the entire range. Customer service is excellent too. They are always responsive and helpful. Zousz has become my go-to brand for beard care, and I couldn’t be happier!