ZoHebbes Reviews 

22
TrustScore 2 out of 5

2.2

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Company details

  1. Painting Studio

Information provided by various external sources

Prachtige hand gemaakte geboortekisten, geboortestoeltjes, spaarvarkens, spaarpotten, tandendoosjes, spaarpot, spaarvarken, tandendoosje, geboortekist, geboortestoeltje


Contact info

2.2

Poor

TrustScore 2 out of 5

22 reviews

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1-star

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2.2

All reviews

(22)

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Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

I ordered from them a toy chest with a name on. The same day i texted them in whatsapp to cancel the order because we changed our mind. After a week i had no reply so i called the company and a lady informed that my order was cancelled as asked but i just didnt receive a reply. I thought everything was solved and a month later i receive a notification from Klarna i need to pay my order from zohebbes. As it seems they hadnt cancelled it as far as the payment goes. And then a nightmare of me trying to contact them started and still hasn't finished. Two weeks later they are still not replying in anything ive sent them. Emails, phone is always not available for their company, voice messages, forms from their site, WhatsApp messages. All i received after a week of trying was goodmorning we are gonna look into it with Klarna and from then still not reply and still the payment is up. I find it so unprofessional and disrespectful for a company to ignore their customers. Im asking them to fix a problem they created and they completely ignore me. Unfortunately in their store it looks like they have good reviews. I should have trusted trustpilot reviews before ordering. I felt the need to leave a review because it is my worst experience from a store as long as im shopping things online, and THATS LONG! Do not waste your time with this store.

28 June 2024
Unprompted review
Rated 1 out of 5 stars

I made an order last week but i just…

I made an order last week but i just received a part of it! The other part is still in process or on the way?? No idea !!! As i am not able to contact them. Just this morning someone replied in watsapp n i send the details of my order but then ,heard no more back from them! It was a birthday gift for my nephew for tomorrow so sadly, its not gonna b here on time . I dont understand how big the shop or the company is that they are so busy to even answer the customers! Not gonna order again from here .

20 March 2024
Unprompted review
Rated 1 out of 5 stars

No answer

No answer. I made an order on the 2/01 and received the confirmation on the same day but since then, nothing. I contacted the website on Whatsapp on the 9/01 and received the automatic reply but no other answer since then. The phone number associated to the website is not available... I placed a pretty expensive order but with no follow up. I don't recommand.

16 January 2023
Unprompted review
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Reply from ZoHebbes

Goedemiddag, we hebben geen bericht van u ontvangen. Wellicht heeft u niet het juiste e-mail adres gebruikt? U mag ons mailen naar info@zohebbes.nl dan bekijken we uw bericht. Met vriendelijke groeten , Team zohebbes

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