Zoggs Reviews 359

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

359 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Delivery experience

The parcel was left at myfront Door in full view of the Street . No note was left to alert me to this drop off. There were Many places in the drive where it could have been left out of sight. Most un acceptable.

10 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We are very sorry your parcel was left in full view of the street. This does not meet our delivery standards, and we will address this with our courier team immediately. Please contact us directly at webshop@zoggs.com so we can look into your order details and investigate this further.

Rated 5 out of 5 stars

Goggles…

I found the Google's that I wanted very easily, and it arrived 4 days later and look absolutely fantastic and are made from recycled plastic

4 June 2026
Rated 5 out of 5 stars

Go Zoggs go - especially silver lined

Both lovely cossies, really lovely designs. Love the Zoggs silver lined and scoop back cossies. Joining my other two bought three years ago and still looking like new. Maybe a bit pricey but definitely worth their weight in gold.

3 June 2026
Rated 1 out of 5 stars

Parcel was not delivered

Parcel was not delivered. Sent with Evri. No idea who has received it - not me

edited to add - Customer service WERE helpful.

29 May 2026
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Reply from Zoggs

We are very sorry to hear about the trouble with Evri.

I can see you have since been in contact with us regarding this issue, and we are already working together towards a swift resolution to make this right.

I am so pleased we have been able to resolve this for you. Thank you for your positive update.

Rated 1 out of 5 stars
Zoggs logo

Reply from Zoggs

I’m sorry to hear that you haven’t received your products. Our standard delivery window is within 2–3 working days. Please contact webshop@zoggs.com with your order number, and our team will be happy to track your order and help resolve this.

Rated 2 out of 5 stars

The bathers arrived with a small mark…

The bathers arrived with a small mark on them ?

3 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We're sorry to hear that your swimwear arrived with a mark on them. We take great care in our product quality here at Zoggs and would appreciate the opportunity to look into this further. Please contact at webshop@zoggs.com with an image of the mark and your order details and we would be happy to assist you

Rated 5 out of 5 stars

Excellent swimwear.

Prompt delivery and excellent swimming costumes. I have bought many times from ZOGGS and am never disappointed.
Thank you for proving such good products. I have also previously bought goggles and hats from you. All last well and are of good quality.

3 June 2026
Rated 5 out of 5 stars

Very good value…

The swimsuit was reduced by 50% so was very good value, and arrived really quickly. Fits well and the colour was just as on the website.

3 June 2026

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