Zima is one of the fastest I’ve experienced to respond via email. They help resolve any problem or questions I have. I love the product and recommend it to most family and friends!
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
Contact info
United States
- zimadental.co.uk
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Warranty issue
I had a warranty issue and I can honestly say Zima's customer service was the best I have ever experienced from a business. Few companies come close.
Great way to keep appliances cleaner.
Great customer service
Great customer service! The customer service provides quick and professional service. The dental pod arrive quick, and it works well!
Best customer service I've ever gotten
Best customer service I've ever gotten. Fastest response time and the most willingness to fix the problem. Thank you so much!
This company stands by its products
When I dropped my Dental Pod Go and it wouldn’t turn on, I contacted Zima. I was amazed when they told me they were sending me a new unit. I assumed they would have me return the broken unit for repair. Excellent company. I own many of their products for dental care and sonic cleaning of my Invisalign retainers.
Customer Service was timely and…
Customer Service was timely and effective in resolving my issues. The product does what it claims to do. My wife has been using her appliance for a year and the Pods deep clean made it significantly cleaner. My new appliance will stay clean with daily cleanings. I love the idea of a regular UV cleaning in the case.
Top-notch support team!
The support team worked with me to resolve the issue I was having with a dental pod. Couldnt have asked for a better outcome and the staff I communicated with were helpful and committed. Thank you!
Fast and efficient exchange when I…
Fast and efficient exchange when I encountered and issue. Rapid replies and immediate above and beyond solution
Very helpful customerservice
Very helpful customerservice. DentalPod had an issue and they sent a new one immediatly
Cannot fault the customer service at…
Cannot fault the customer service at all. I placed my order then saw there was the dental pod pro and I wanted that instead. Customer service, particularly Gian was so helpful and cancelled my order before it was shipped so I could order the pro. Bearing in mind it was my error they still assisted. Not tried the pod yet but a friend of mine been using it 2 years and love it!
Problem with delivery (resolved)
I like all of my Zima products used to…
I like all of my Zima products used to date: dental pod, travel pod, cleaning tablets.
Received quickly and was easy to set up…
Received quickly and was easy to set up and use. I hope to keep my appliances nice and clean in between dentist visits now.
Wonderful products I highly recommend!
I have been using my dental pod each morning with a Zima tablet to refresh & clean my mouth guards for over a year now! When I travel for less than a week, I use the blue light cleaner container. I do not always take the Hydro Pick with me but use it daily when at home! Love all of these products!
I love my Zima
I love, love using the Zima for my retainer/nightguard. Long time user here. Keeps it clean and fresh. I bought my husband one for Christmas last year and he loves his too!
Excellent ultrasonic device
Excellent ultrasonic device. Easy to use and remarkable results.
I do not add reviews but this was is an…
I do not add reviews but this was is an exception ; they’ve over delivered ;-)
Absolutely amazing customer service and products. Highly recommended.
I was so impressed that I started their membership program and got an extra pod.
I love the Zima Dental Pod Pro
I love the Zima Dental Pod Pro! It works really well in cleaning my retainers. I wish I had this when I originally got my retainers; it would have saved me from bad breath and cavity risk much earlier. I was pleased to see my retainers clean without the white residue that builds up even after wearing them for 1 night. I highly recommend this product.
The company sent an email saying it was…
After an initial delivery to the wrong address (just the delivery service Uni Uni's fault), Zima staff went above and beyond to re-send my exact order promptly. They communicated effectively and responded to my emails in a timely manner. Very thankful! Best purchase of the summer!
Outstanding customer support
Have been using the product for a while but recently had an issue with my subscription (my fault not theirs). The online support to resolve it was incredible. Super fast, easy, professional and polite! Almost unique to have such an exceptional customer service team. Outstanding!
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