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Zextons - Tech Store Reviews 779

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 522 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are pleased with the excellent prices, often finding them to be the best available for new devices, including phones and tablets. The delivery service is consistently praised for its speed, with many receiving their orders the next day, often through reliable carriers like Royal Mail. Reviewers frequently highlight the quality of the products, noting that items arrive brand new, factory sealed, and exactly as described, often with bonus accessories like phone cases and screen protectors. However, some people mentioned issues with orders being oversold or cancelled, and a few received defective products or items with regional variants not clearly stated at purchase. There were also occasional complaints about delivery services, though these were often attributed to the courier rather than the company itself, and some found the provided screen protectors to hinder fingerprint recognition.

What people talk about most

Product

Customers had positive experiences with product, often praising the great prices and the condition of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Price

Users describe positive interactions with price, with many reviewers consistently highlighting the excellent... See more

Service

Clients share positive opinions on service, with many reviewers expressing high satisfaction and stating they... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting the ease of placing an order and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so pleased I found the Zextons website, after searching for a new samsung phone. Looking at many other sites and comparing the prices, this one was the best! Phone nearly £200 cheaper, a real b... See more

Rated 5 out of 5 stars

Ordered Samsung Galaxy S25 Ultra 512GB. Device arrived quickly, factory sealed and exactly as described. Model was correct (SM-S938B/DS), brand new and fully working. Customer support responded... See more

Company replied

Rated 5 out of 5 stars

Was a little hesitant ordering from a company not known to me but glad I did! Samsung A56 5G ordered at great price. Arrived by Royal Mail next day. Brand new, sealed box as expected, well packed. Pro... See more

Company replied

Rated 5 out of 5 stars

Wasn't shore whether to purchase from these people but went ahead with ordering once l had checked out they were legit! 5 star from start to finish. Phone arrived following day was in immaculate cond... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Recycling and Unlocking Service
  4. Computer and Accessories Store
  5. Computer Store
  6. Mobile Phone Repair Shop

About Zextons - Tech Store

Written by the company

🌍 Zextons – Your Trusted Source for Certified Pre-Owned Tech

At Zextons, we’re passionate about providing high-quality refurbished and brand-new phones, tablets, laptops, and gaming consoles at the best possible prices. Our mission is to make premium technology accessible, affordable, and environmentally responsible.

We source our stock directly through our buyback and trade-in program and from trusted UK phone auction houses. Every device is fully tested, certified, and guaranteed to meet our strict quality standards before being listed for sale.

💚 Why Choose Zextons?

  • ♻️ Reduced Carbon Footprint: Buying refurbished helps minimize e-waste and supports a sustainable planet.
  • 🧠 Rigorous Testing & Grading: Each device undergoes a multi-point inspection using industry-leading diagnostic software. We grade them as:
    • Excellent (Grade A) – Like new condition
    • Good (Grade B) – Light cosmetic wear
    • Fair (Grade C) – Noticeable signs of use but fully functional
  • 🛡️ 18-Month Warranty & 30-Day Returns: All refurbished devices come with an 18-month warranty and a 30-day money-back guarantee.
  • 🚚 Free UK Next-Day Delivery: Fast, tracked delivery on all orders.
  • 🎁 Free Protection Bundle: Many devices include a free screen protector and case.
  • ⭐ 17 Years of Experience: Nearly two decades of expertise ensuring reliable devices and top-rated service.

🛍️ Shop Our Bestsellers

Apple iPad 8th Gen (2020)
Apple iPad 8th Gen (2020)

Samsung Galaxy S25 Ultra
Samsung Galaxy S25 Ultra

Apple iPhone 12 (Unlocked)
Apple iPhone 12 (Unlocked)

Shop confidently at Zextons.co.uk — where quality, affordability, and sustainability come together. All devices are tested, certified, and protected by our 18-month warranty. Join thousands of happy UK customers today!

Our Promise to You

Written by the company

We’re committed to your satisfaction!
At Zextons, we go above and beyond to deliver premium refurbished and new tech with honesty and care. Every device is tested, certified, and backed by our 18-month warranty — because your trust matters most.
Sustainable Tech, Trusted Quality
Buying refurbished from Zextons means reducing e-waste and saving money without compromise. Every phone, tablet, or laptop we sell is rigorously tested, graded, and protected by our 18-month warranty and 30-day returns.
We treat every customer like family.
With over 17 years of experience, Zextons stands for quality, transparency, and respect. From your first visit to post-purchase support, we’re here to ensure every experience exceeds expectations.

Our Shipping Promise

Free Next-Day Delivery

Free Next-Day Delivery
Enjoy free and fast UK delivery on every order! All orders confirmed before 3 PM are dispatched the same day with tracked 24-hour shipping. Shop confidently knowing your device will arrive quickly and securely.

Contact info

Promotion box for Zextons - Tech Store

Free UK Next-Day Delivery

Get your refurbished phones delivered within 24 hours at no extra cost

4.8

Excellent

TrustScore 5 out of 5

779 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Newest firestick.

Excellent price and communication. Quick delivery. Highly recommend 👌

10 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you for your excellent review.

We are delighted to hear that you were happy with the price, communication, and quick delivery. Your recommendation means a lot to us, and we truly appreciate your support.

We hope you enjoy your new Firestick and look forward to serving you again.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Phone as new and fast delivery.

The delivery was fast and the phone was a great price and exactly as on the website. Described as Excellent condition and I couldn't argue with that, it looks new. Working perfectly and I feel comfortable that if I have any issues I'll get good backup service from Zextons.
The only tiny blip is that I haven't received the free 02 SIM I opted for.
I'd definitely recommend them to others.

9 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,

Thank you very much for your thoughtful review and recommendation.

We are delighted to hear that you were pleased with the fast delivery and that the phone arrived exactly as described in Excellent condition. It is especially rewarding to know that you found it to look like new and that it is working perfectly.

We also really appreciate your kind comments about our pricing and the confidence you feel in our after-sales support.

We are sorry to hear that the free O2 SIM was missing from your order. This is certainly not the experience we want for our customers. Please contact us directly with your order details, and our team will be happy to look into this for you.

Thank you again for choosing Zextons. We truly appreciate your support and look forward to serving you again.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Next day delivery

Next day delivery, very easy, no fuss experience.
Would recommend and definetely use again

5 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Customer,
Thank you for your wonderful review.
We are delighted to hear that you had an easy and hassle-free experience with our next day delivery service. It is great to know that everything went smoothly and that you would recommend Zextons.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Zextons Team

Rated 5 out of 5 stars

I have ordered twice and it was on time…

I have ordered twice and it was on time as the My orders was perfect and Zextons customer service are very helpful and support as I hope all Zextons staff good luck,
Thanks for your help and support
Omar Adow

8 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Dear Omar,

Thank you so much for your kind words and for ordering with Zextons twice.

We are delighted to hear that your orders arrived on time and that you were happy with both our service and customer support. Your feedback means a great deal to our team, and we truly appreciate your support and encouragement.

We wish you all the best as well, and we look forward to serving you again in the future.

Kind regards,
Zextons Team

Rated 5 out of 5 stars

Ordered new smartphone for a good price…

Ordered new smartphone for a good price l delivered on time they gave extra glass protector and case recommended

7 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your great review! We’re delighted your new smartphone arrived on time and at a good price. It’s lovely to hear you appreciated the extra glass protector and case. Your recommendation means a lot to us — thank you for choosing Zextons!

— The Zextons Team

Rated 5 out of 5 stars

Great experience

Great experience! I found the shop accidentally, they had the best price and delivered the phone so quickly using Royal Mail special delivery! I don’t normally write reviews but I think they really deserve it (considering theyre much smaller than Argos etc but provide and excellent service) they also gave me a brand new phone case and a screen protector! Super nice experience

10 February 2026
Unprompted review
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you so much for taking the time to leave this amazing review — especially if you don’t normally write them! We’re delighted you found us and that we could offer the best price along with super-fast Royal Mail Special Delivery.

It truly means a lot to hear that, even as a smaller company, we delivered an excellent experience. We’re also glad you appreciated the free case and screen protector — those little extras are our way of saying thank you.

Your support genuinely helps us grow — thank you for choosing Zextons!

— The Zextons Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Easy to deal with online.

7 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your feedback! We’re glad you found it easy to order online and were happy with the fast delivery. We really appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Samsung 56 5G 256gb new

Easy to understand easy to order. Delivery excellent. Service great. Phone brilliant, very happy with my purchase. Such a great price! Was skeptical at first as not ordered or heard of the company till i searched. Read the reviews was impressed by Zextons on answering any bad reviews, from what i can see resolved any issues some customers may of had. Delivered by the postoffice. Will deal with this company again.

6 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your fantastic and thoughtful review! We’re delighted you found the process easy, the delivery excellent, and that you’re so happy with your Samsung A56 5G.

We completely understand the initial scepticism when discovering a new company, so it means a lot that our reviews and responses gave you confidence. We always aim to resolve any issues quickly and fairly, and we’re pleased that came across.

Thank you for your trust and support — we look forward to serving you again!

— The Zextons Team

Rated 5 out of 5 stars
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your feedback! We’re glad you were happy with the fast delivery and great value. We appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Excellent service and value

Speedy delivery, ordered and arrived next day. great price for Samsung A56, arrived well packaged and protection bundle provided was added bonus.

2 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your excellent review! We’re delighted your Samsung A56 arrived the next day, well packaged, and at a great price. It’s great to hear you appreciated the added protection bundle — those little extras make a difference. We truly appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery and free case and screen protector supplied at no cost. Highly recommended

5 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your great review! We’re delighted you were happy with the very quick delivery and the complimentary case and screen protector. We truly appreciate your recommendation!

— The Zextons Team

Rated 5 out of 5 stars

Top class

Top class. Very fast delivery using Royal Mail, not some crappy courier. Item as described and with a free phone case. Excellent price. Would absolutely recommend.

1 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your brilliant review! We’re delighted you were happy with the fast Royal Mail delivery, great price, and the included phone case. It’s wonderful to hear everything was exactly as described. Your recommendation truly means a lot to us!

— The Zextons Team

Rated 5 out of 5 stars

5 * Service, awsome prices.

Fantastic experience when purchasingmy new phone S25 ULTRA, easy website to navigate, great prices, by far the cheapest, and the item was delivered the next day by 1pm. First class all round

3 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your fantastic 5-star review! We’re delighted you had such a great experience purchasing your S25 Ultra — from navigating the website to securing the best price and receiving next-day delivery by 1pm. First-class customers deserve first-class service! We truly appreciate your support.

— The Zextons Team

Rated 5 out of 5 stars

Phone arrived promptly and appears…

Phone arrived promptly and appears brand new even though is refurbished.

4 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your feedback! We’re delighted your phone arrived promptly and that it looks and feels brand new — that’s exactly the standard we aim for with our refurbished devices. We truly appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Fully recommend. Great experience

Great price- I was very suspicious as best price and had never heard of zextons.
Had a query- replied and sorted really quickly. Delivery amazing- next day. Can't fault.
Only issue i had was that signing up to emails should have given me 5% discount, but code was expired despite applying it immediately. But still best price so no problem.
I will definitely use again in the future.
Phone is immaculate. Was well packaged. Had screen protector on and had a complimentary case included, pleasant surprise.
I definitely recommend zextons.

4 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you so much for your detailed and thoughtful review! We completely understand the hesitation when you find the best price from a company you haven’t heard of before, so we really appreciate you giving us a chance.

We’re delighted your phone arrived next day, in immaculate condition, and that you enjoyed the complimentary case and screen protector. It’s also great to hear your query was resolved quickly — that’s exactly the service we aim to provide.

We’re sorry about the discount code issue — that shouldn’t have happened, and we’ll review this to prevent it happening again. If you’d like, feel free to contact us and we’ll be happy to assist further.

Thank you again for your recommendation — we truly appreciate your support and look forward to serving you again in the future!

— The Zextons Team

Rated 5 out of 5 stars

Good quality

Good quality, fast delivery, excellent price

4 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your kind feedback! We’re delighted you were happy with the quality, fast delivery, and excellent price. We really appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

A great place to shop.. 👌👌

So easy to use the website and the dispatch was next day. Excellent product thank you..

31 January 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your lovely review! We’re delighted you found the website easy to use and that your order was dispatched next day. It’s great to hear you’re happy with the product — we truly appreciate your support! 👌

— The Zextons Team

Rated 5 out of 5 stars

Overall excellent experience

Overall excellent experience. Mac Air is brand new and perfect .

30 January 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your great review! We’re delighted you had an excellent experience and that your MacBook Air arrived brand new and perfect. We truly appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Great customer service …

Great customer service and excellent product very happy customer. My iPhone 17 was delivered next day.

3 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your wonderful review! We’re delighted you were happy with our customer service and that your iPhone 17 arrived the very next day. It’s great to hear you’re a very happy customer — we truly appreciate your support!

— The Zextons Team

Rated 5 out of 5 stars

Amazing reconditioned iPhone 17

Got a reconditioned iPhone 17 from them which was basically in pristine new condition, and saved about £120. Would recommended and purchase from Zextons again.

2 February 2026
Zextons - Tech Store logo

Reply from Zextons - Tech Store

Thank you for your fantastic review! We’re delighted your reconditioned iPhone 17 arrived in pristine, like-new condition and that you were able to save such a great amount. Your recommendation means a lot to us, and we’d be more than happy to serve you again in the future!

— The Zextons Team

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