Ordered ultimate heat bundle on Black Friday deal. Very happy with all and true to word about warmth. Use for motorbiking and the ultimate heat rub is perfect from 10 degrees and below. Gonna or... See more
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Zerofit is a Japanese specialist baselayer brand which was founded by Mr Koji Higashi in 2005. It launched in the UK and Europe in 2018 before further expansion into North America in 2020 and Australasia in 2021. The award-winning Heatrub Ultimate baselayer was unveiled to the Japanese public in 2011 and since then hundreds of thousands of outdoor enthusiasts have discovered the benefits of that best-in-class product. Independently tested and proven to be five times warmer than a standard baselayer, the Heatrub Ultimate has become a must-have item in the coldest months of the year and, such was the popularity of the baselayer, Zerofit now offer leggings and socks made from the same material, with waterproof gloves and mittens also available for complete protection against the elements. Other key products include the Heatrub Move baselayer, which features Adaptable Warmth Technology, keeping you warm while at a standstill but also temperature regulation when you’re working up a sweat. For the summer months, the Cold Skin baselayer is three times colder than a competitor product, while the Ice Weave is the master when it comes to wicking excess sweat in the hottest conditions. Motorcyclists have discovered the astonishing performance of the IceSkin baselayer, which offers cool contact performance and optimal moisture wicking in the hottest of conditions. Following exponential growth across industries including motorcycling, angling, running, hiking, sailing, golf, gardening, birdwatching and equestrian sports, Zerofit welcomed a new shareholder and ambassador in February 2023 - Brian O'Driscoll, the former Leinster, Ireland and British & Irish Lions rugby captain in order to help further enhance the business across multiple categories. Zerofit is the proud supplier of baselayers to more than 80 elite motorcyclists in the bennetts BSB Championship, WorldSBK, North West 200 and the Isle of Man TT. The likes of Glenn Irwin, Scott Redding, Peter Hickman are just three of the best to rely on our baselayers for complete comfort and performance. In April 2025, acclaimed broadcaster and adventure rider Charley Boorman joined the Zerofit brand as an ambassador. The European HQ of Zerofit is in County Antrim, Northern Ireland, with further offices in Adelaide, Australia and San Diego in the US. Specialist customer service teams in each country ensure prompt and accurate delivery of products as the brand continues to grow globally. Whatever your sport or activity, we hope Zerofit will become your baselayer brand of choice.
Contact info
78B Front Road, BT27 5JX, Drumbo, United Kingdom
- 02896-013757
- info@zerofit.co.uk
- zerofit.co.uk
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Excellent communication
The lady at zerofit was really helpful, she took my order helped me set up an account,so the service was excellent. Delivered as stated with in a few days. The products are amazing .I have the heat rub long sleeved jumper and leggins now the hoodie it's so warm when riding my moterbike.
Great product with fast delivery
What a fantastic product
What a fantastic product, can't praise them enough, I have the ultimate base layer and leggings, so warm and comfy for when I ride my motorcycle in chillier weather, highly recommended.
Bought initially for Golf UV protection…
Bought initially for Golf UV protection opted for cooling version.
It works it fits well the quality and effect of cooling tells me these guys are very different from other base layers I have had. Awesome product
EXCELLENT from ordering to delivery…
EXCELLENT from ordering to delivery time and the actual garment true to size and oozing quality would not hesitate to recommend this company and the base layer purchased 10/10
High quality base layer with fast…
High quality base layer with fast efficient service. Highly recommend
Worth the money.
Great products, they really are as good as as the company says. I am a motorcyclist and have a base layer for winter and an ice layer summer.
Smooth transaction and delivery from…
Smooth transaction and delivery from start to finish. Great product.
Please do not use Royal Mail and do not ask for a signature on such an invaluable item !
Please, please, please, do not use Royal Mail for your delivery, also why does it need a signature ?
I am obviously at work when Royal Mail deliver, they insist on a signature so I have still not received it.
Royal Mail are useless in my opinion, I have set up delivery preferences on their app but they do not acknowledge it, I set a re-delivery date for this coming Thursday but they tried to deliver again today !!any other delivery company are happy to leave in a safe place despite needing a signature (I can alter this on their apps) rant over !

Reply from Zerofit
Great items received
Great items received, ordered the zerofit move hoodie and the short sleeve ice cool skin.
Very happy with the quality of the hoodie and skin. Haven’t had chance to check out the ice skin as hasn’t been warm enough yet but I’m sure it’s as good as the rest of their products
Easy to order easy website to navigate…
Easy to order easy website to navigate very fast delivery and an absolute great product very comfy very warm 5* every day
Awesome service...promised to keep…
Awesome service...promised to keep shirts to one side because they are snapped up and they did..cannot fault the service...the shirts are great too..
Outstanding customer service
Swift delivery, tracking data ensure peace of mind, excellent customer service especially as they were rectifying a mistake on my part, so full marks all round, thank you🙂
Excellent service
Excellent service, ordered the crew neck top in large but when it arrived it was to small, sent it back so i could get the XL unfortunately they are out off XL but informed me they would be back in stock in august, so i got a full refund, will be ordering the XL when back in stock
Excellent quality fits perfect wore it…
Excellent quality fits perfect wore it on the motorbike and the warmth was amazing. Will be ordering the bottoms and will buy me other products.
Great products and very quick delivery
Great products and very quick delivery. Good loyalty/rewards scheme too.
excellent product excellent service
excellent product excellent service, great pricing too, will buy more in future
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