I realised the Ashes Boxing Day Test wasn't going to make it to three days. I found three tickets late on the first day for the following (sold out) days play at Zenseats. I wasn't sure and worried a... See more
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Have tried to contact someone about my order and heard 0 response and feel very unsafe about the whole situation 😭. Supposedly selling tickets to Australian GP 2025, but from reviews I've heard. N... See more
Company replied
I had an excellent experience with Zenseats.com! I purchased tickets for an event and received them a week before the date, as promised. The seats were fantastic, exactly as described. The process was... See more
Company replied
I like potentially many other people was a bit skeptical before purchasing Melbourne Grand Prix tickets as it was hard to find information on Zenseats and there were limited reviews etc. I can tell yo... See more
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Company details
Written by the company
Zenseats is the premium secondary ticket marketplace that gives you access to the most in-demand events across Europe. Thanks to a carefully curated network of professional suppliers, we are able to constantly offer our customers top-tier, reliable tickets for the widest range of popular sports, music and entertainment events.
Contact info
Walter Gropius Business Centre,, Limassol, Cyprus, 3076, Cyprus, Cyprus
- support@zenseats.com
- zenseats.com
4.1
Great
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A couple of annoying technical glitches…
A couple of annoying technical glitches with the website when buying tickets, but very helpful advice and prompt responses from Lauren in the support team when listing tickets for sale.
21 August 2023
Unprompted review
Reply from Zenseats
Dear Bill,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your insights into your recent experience with our website.
We're delighted to hear that Lauren from our support team provided you with helpful advice. Our team is committed to delivering excellent customer service, and it's encouraging to know that Lauren made a positive impact on your experience.
We apologize for any inconvenience caused by the technical glitches you encountered when purchasing tickets. We understand how frustrating this can be and assure you that we are actively working to address and resolve these issues to enhance the overall user experience.
Your feedback is valuable to us, and we take it seriously as we strive to improve our services. If you have any further details or suggestions regarding the technical glitches you encountered, please feel free to share them with us. We are dedicated to making necessary improvements to ensure a smoother and more enjoyable experience for all our users.
Thank you again for choosing our platform, and we look forward to serving you better in the future.
Best regards,
Zenseats
Customer Support Team
Extremely good comms and couldn’t be…
Extremely good comms and couldn’t be happier with the tickets.
6 July 2023
Reply from Zenseats
Thank you so much for the 5 star review Richard. We hope you had the best time at the event and hope you come back to us for event tickets in the future.
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