ZenHotels Reviews 5,256

My stay in Venice was enhanced by the quality of my hotel. It was conveniently situate not far from St. Mark's Piazza The staff were polite and helpful and my room was immaculately clean throughout my stay. I would not hesitate to return

Cheaper than most and easy to book

Offers hotels and prices not seen on other platforms.

Good Hotel. Beautiful view on Stazione centrale - close to the metro and the central station. Very good service. The breakfast is exceptional but a bit pricey considering that there are bars that give excellent service throughout town (price still within the standards of the industry).

Only one criticism: Mini bar - there where no snacks and the price is high -5 euros for a can of coca cola is exagerated. Small things can sour the stay.

It was good to find an alternative online hotel booking company. We found the hotel we wanted on ZenHotels.com where the likes of Booking.com & others couldn't offer it to us.
The booking process was swift and efficient and I would book ZenHotels again without question.

The hotel was advertised as accessible with lifts.
The hotel had stairs everywhere and zero lifts.
Good job the staff were very helpful.

From booking to leaving everything went really smoothly. Arrived late on Thursday, one phone call and code accessed to enter hotel. Room was spotlessly clean, well equipped and comfortable. Would highly recommend

The hotel was well situated for the centre and only short walk from train station. Located on riverside, although I was in 'attic' room i still had a pleasant view. The room was large, clean and nicely decorated. Good sized bathroom. Staff were friendly and welcoming. Good selection at breakfast.
There is stairs and lift if required

Everything look ok but the breakfast was not good.

This is truly one of the best hotel booking apps I have ever used. During my trip, it was more than just an app—it felt like a reliable travel assistant that made every booking simple and stress-free. What distinguishes it from many other platforms is its excellent and flexible payment system, which allows payments to be completed smoothly and accepted almost anywhere in the world.
The app combines ease of use, well-designed features, and a high level of reliability. I am genuinely grateful for such a well-crafted service and very happy with my experience. It will certainly remain one of my preferred travel apps in the future.

Hotel was clean, breakfast was amazing, they have English speakers which is difficult to find so it was easy to make the check-in and check-out.
Hotel is close from metro station.
We had a good experience :)

Room was spacious and comfortable.staff were so friendly and helpful. Great Thai restaurant.

Perfect company. Cheapest prizes. Trustable.

Really nice place , near to all I wanted . Clean , silence, very nice and gentle Staff. Hope to come back . Ah : Super great Breakfast 🥰
Good price/quality

Beware! Prices look great but after booking a suite through there website they actually booked a lower standard room with the hotel. Double check the room booked direct with the hotel as they cant be trusted.

Excelent. Better price than other pages. Very good the costumer helps work 24 hours per day.-

customer service is very good, to solve problems for me promptly