ZenHotels Reviews 5,252

Great hotel brilliant location and the price on Zen hotels was brilliant so much cheaper than other sites

I’m genuinely blown away by the service I received. This travel company managed to secure a full refund for a booking that was supposed to be non-refundable—something I honestly didn’t think was possible.

From start to finish, their support was exceptional. This refund has made a huge difference for my family and taken a massive weight off our shoulders.

What really stood out was their dedication, professionalism and persistence. They didn’t just give a standard response—they truly went above and beyond to help us, and that level of care is rare.

They’ve absolutely earned my trust and future business. I can’t recommend them highly enough—thank you again for everything!

Easy to book, quick, efficient , will definitely be using again.

Location 10/10
Staff- 10/10
Breakfast-10/10

Overall - 5 stars

Location is in Town and they do have free transport and tea all time free

Very good location. Close to pretty much everything. Room is comfy. Staff is helpful. Restaurant at the hotel also good.

The room I booked was exactly what the photo of it looked like on Zen website. Got the room at a great price. Won't hesitate to use Zen when they turn out to be the cheapest for a room that interests me.

Price wise and location wise it’s very good !! Choose business premium room as it’s good , clean and spacious as well as not expensive . Standard rooms are not good . Make sure you have cash Rubels with you as hotel is not accepting any other currency even cash USD & Master/Visa cards won’t work in Russia .
Location is very good and a minute walk to VDNK Metro , and right opposite to VDNK Park . Also close to Moscow TV tower.
Hotel is always crowdy with guests as most of my stay , there were groups of school children staying for some sort of competition. And reception is little hectic .
One thing which is not good is WiFi . It’s not good .

Good Location, nice staff, good breakfast
Wi- fi was not good
If i go oran i go there again

Good Price and Good Location.Room is very clean.Employee of hotel helpful everything.

Perfect stay in this traditional stone house boutique hotel in the heart of Birgi village with an enclosed courtyard garden that servces the BEST Turkish breakfast and hospitality.

I use often other famous websites... This is the first but it will be not the last one. I found an hotel that the others web site doesn't appear

Great little hotel, excellent rooms and very clean and staff were really great as nothing eas a problem. Great location on front, food was really good. Would easily stay there again.

Great staff. They let us check in 2 hours before. The rooms are confortable and the location is great. You are able to reach the city center by metro (just 2 stations) ou by walking around 20 minutes.

The room i reserved was beautiful!! The staff was kind and friendly. I enjoyed the 4 nights i spent there. I especially love the "quiet time" from 10pm to 8am...it made resting so much easier. I will definitely be going back!

Staff was very helpful and could answer all questions we had on our mind.

A huge thanks to ZenHotels for getting me such great rates on hotels- no doubt I will be recommending them to people I know 👍🏽

My stay in Venice was enhanced by the quality of my hotel. It was conveniently situate not far from St. Mark's Piazza The staff were polite and helpful and my room was immaculately clean throughout my stay. I would not hesitate to return

Cheaper than most and easy to book