This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... See more
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Review summary
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Well i tried but unfortunately i did not read properly. I got yt but unfortunately i could not get my own yt account. So please read properly. But in full respect i did get a full refund instantly.... See more
I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew
Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will... See more
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Contact info
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Egypt
- +201019690394
- info@z4keys.com
- z4keys.com
3.4
Average
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 1 week
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Spotify account disabled after 8months…
Spotify account disabled after 8months due to the account being purchased in a different country then where I'm listening from. z4keys reached out and offered several different solutions.
29 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue and we’re ready to resolve it.
You can choose one of the following options:
Upgrade a different account
Receive a new account
Get a refund for the unused subscription period
We can also upgrade the same account again. However, this option has a higher chance of facing the same issue in the future. That said, your subscription is still under warranty, so we can fix it again if needed. If you prefer this option, please send the account details once more.
Please let us know which option works best for you, and we’ll assist you immediately. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
To speed up the process, please send your old order ID, email, and any related information.
Good while it lasted
Good while it lasted, but Spotify have removed my premium account & put me on a free account as my IP address doesn't match the country in which it was paid for. AI answered my 1st 2 WhatsApp messages, but I haven't had a response from an actual person. Really disappointing 😔
30 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
Purchased Spotify but they're an issue
Purchased Spotify but they're an issue, now only ai answering my questions and it's been all day waiting to fix the problem. Plus the cost has gone up a lot. For a worse service
How am I supposed to upgrade to a new account when you won't answer my WhatsApp messages?
Upgrade to a new account for me please I don't want to pay again
30 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
This person is no longer trusted
This person is no longer trusted, if anything goes wrong he ignore emails. Spotify lasted 5 months, no setting were changed and Spotify have removed our duo account and have now put us on the free version.
UPDATE AS OF 10/05/2026 REGARDING THE SELLERS REPLY:
I have emailed the seller countless times with receipt and hasn’t replied, he hasn’t replied to others too, please read other reviews.
30 March 2026
Unprompted review
Reply from Z4Keys
We working on responding to 500 customer
We’re aware of the Spotify issue.
To resolve it, we can either upgrade a different account, provide you with a new account, or refund the unused subscription period.
Please choose the option that works best for you, and we’ll assist you right away. If you choose an upgrade or a new account, we’ll provide all the new Spotify details.
Everything was fine until 2 days ago
Everything was fine until 2 days ago, when I got a message from Spotify saying I'm using Spotify in a different country to what I'm subscribed to! I've been in touch with Z4keys to be told I have to open up a new account because it's been compromised, (plus they have gone radio silent now)this is not an option because of all the music I have on Spotify plus my hundreds of liked songs and playlists. If you're not bothered in losing all your playlists then this is a good way to go, if you are, then stay away, it's not worth the hassle.
28 March 2026
Unprompted review
Reply from Z4Keys
On the positive side, the subscription worked perfectly for 9 months. As we discussed, I offered either a refund for the remaining 3 months or an upgrade to a different account as a replacement for those 3 months, so you would only pay for the period you actually used.
Additionally, there are many websites and apps that allow users to transfer playlists easily to another account. You could simply copy your playlists, and I would upgrade the new account for you.
This solution is simple and fair, especially considering the price, but you chose not to make any effort toward it.
Consistently great product
6 March 2026
Unprompted review
My subscription has still not been…
My subscription has still not been activated. It has been more than four days since the payment was made, and despite repeatedly following up, I have not received any response from customer support.
This experience has been very disappointing. As a paying customer, I expected timely activation of the service or at least a prompt response from the support team to address the issue. Unfortunately, neither has happened so far.
6 March 2026
Unprompted review
Reply from Z4Keys
Hello,
We sincerely apologize for the delay. We recently experienced a major DDoS attack across all our sites, and during recovery we had to restore an older backup, which unfortunately caused some orders to be lost.
We have now sent you the account. We’ve been handling a high volume of messages while working to fully resolve the issue. Since this is your third purchase with us, you know that such delays are not our usual standard.
Thank you very much for your patience and understanding, and we truly appreciate your continued trust.
Well wotlrth the wait
Great now it's all sorted,took a few days to complete but happy with the service and would highly recommend 👌
3 March 2026
Great service Im recommending 100%
2 March 2026
Had a few problems getting started up…
Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will definitely be continuing my subscription.
1 March 2026
It used to be good but now it's on and…
It used to be good but now it's on and off all the time. Not worth the hassle
7 March 2026
Unprompted review
Reply from Z4Keys
Anytime you don't like our service, We have always refund option to get back your money
After using IPTV 4 Months and still you got 8 months, We give offer for 10 Months refund so you only paid for 2 months
Please follow-up on WhatsApp to complete the refund process
Brilliant service
Brilliant service. Sent bank transfer and when it was accepted through banks I had spotify within minutes.
4 March 2026
Excellent Service
Excellent Service
Received Constant Communication, had a very Short Set up time and very clear Instruction.
Like to thank the team very much set up an initial Trial just to be Cautious so far Very Happy will be Extending if still OK when the Subscription is up for Renewal.
Thanks again Kev
4 March 2026
Great service and very speedy
Great service and very speedy, 2nd year of using them for this service and hopefully won't be the last.
3 March 2026
It works! This is my second year
Great service but it takes 24 hours to respond. Would buy again. Get rid of transfer charges.
2 March 2026
Z4 is a great site.
This site does exactly what you would hope it would do. It can give you a little bit of anxiety, but the constant communication settles the mind and gives an expected result with absolutely no problems
2 March 2026
Unprompted review
Ordered on a weekend afternoon so it…
Ordered on a weekend afternoon so it took a couple of hours. But everything went flawlessly!
1 March 2026
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