Yvonne and her team in Thurso and Wick were very helpful in arranging the sale of our family property in Caithness. Their use of imagery resulted in excellent walk through products which showed the ho... See more
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Yvonne and the team went above and beyond with our rental property. Very helpful and friendly.Highly recommended.
Was extremely disappointed to see announcement on Facebook ( just after 17.00) that a property we were due to view less than 24 hrs later was under offer. While I accept the sellers right to accept... See more
Company replied
Recently sold using Yvonne Fitzgerald Properties, Can’t fault Yvonne and her team. Great photos and virtual tour they took of the house. Had a viewing the night before it went live and they put an off... See more
Company replied
Company details
Written by the company
Estate Agent
Contact info
Yvonne Fitzgerald Properties, KW14 8AP, Thurso, United Kingdom
- 01847890826
- yvonne@yvonnefitzgeraldproperties.co.uk
- yvonnefitzgeraldproperties.co.uk
Yvonne and the team went above and…
Yvonne and the team went above and beyond with our rental property. Very helpful and friendly.Highly recommended.
Buyer beware
Morning Yvonne,
Just having a look at Hesterval, Freswick, KW1 4XX again and it looks like every window in the rooms of the bungalow only have top openers and do not comply with current building regulations, they should have the bottom have of the window as an opening window with a min opening width of 450 mm and a min height opening of the same 450mm as a safe way to exit the building in case of a fire...THIS WAS A LEGITIMATE CONCERN FOR ME).....( The reply from Yvonne). We are selling the property as it is. It does not matter what you think it should be. If you have any further concerns about the report then take them up with the surveyor that carried it out.
You can find their number on the home report. Our job is to sell the property, not deal with building control issues that are not relevant to the sale.
Kind Regards,
Yvonne Fitzgerald
NOW THAT WAS A BIT HARSH
AS I THOUGHT THAT Estate agents must provide buyers with all relevant details about a property and have some duty of care.. Concealing information, be it intentionally or accidentally, breaches the agent's duty.
One other point in question about the property "Hesterval" May I point out that there is no phone line in the property and Openreach have no plans to install lines in that area anytime in the near future also it lies in a very bad area for broadband with NO signal, so please make any prospective buyers aware off that...........and as far as being interested in the property with your attitude being as it is I am no longer interested (TW)
*****************************************************************
Update.......You want to know what was said well here it is and I don't think was rude or abrupt.....................................................................
Reply from Sean a member of staff.
Hi Tom,
It wasn’t myself in the previous replies, I am not Qualified to be able to answer your below questions while Yvonne has knowledge of the laws surrounding it, due to her being a Qualified Estate Agent and Property Investor herself, if you do have any further questions about this property or further interest, please let us know
Kind Regards,
Sean HaySean,
My Reply to Sean.
Don't put yourself down,
You are just as qualified to answer any questions on the matter that I raised as Yvonne.
It's basically common sense
No formal qualifications are legally required to be an estate agent in the UK.
Nor do you have to have any qualifications to be a property investor, just the ability to buy at the right price with the goal of earning money from it, often through rental income or by selling the property for a profit. I am also a property investor having bought and sold many properties in England, Wales and the Isle of Man throughout my life, I try not to have more than one property at a time that way avoiding extra taxes that are normally payable.
It's just that I like to keep up to date with building regs and expect estate agents to do the same.....................................................................
Reply from Yvonne
Hello Tom,
I am a property developer and am well aware of building legislation. If you were to replace or do work structurally to a property, building control would need to be informed. Not for a window change, only if it was a listed building. Any new replacement windows would obviously meet today’s standard. We sell hundreds of properties with windows prior to 2003. However, in the property you are enquiring about they do not need to be informed as it has the original windows.
The house is being sold in its present state so therefore building control do not need to be informed. Furthermore, solicitors ask people if anything structural has been done prior to any sale going through. If there has been work done the owners would need to disclose it and provide warrants. The only thing they would need a warrant for is if they removed a window and replaced it with patio doors. A conservatory does not need planning permission although it needs a building warrant. Removing a non-structural wall does not need a warrant either.
If you have any further questions regarding the property and are interested, I would suggest you speak to your solicitor.
Kind Regards,
Yvonne Fitzgerald.
******************************
My reply.
If you were in bedroom 3 in that property or even in bedroom 2 and a fire broke out in the lounge and spread into the hallway then you would struggle to get out
That is why windows should be up to building standards.
Building control have told me that if bedroom windows were to be replaced today then they should be a bottom opener that opens at least to 450mm...........
Out of space to write any more
Now does anyone reading this reply still think that I am being rude............Start telling the truth Yvonne you might get more respect from people.

Reply from Yvonnefitzgeraldproperties
Great service
This is the second time we have used Yvonne Fitzgerald Properties to sell properties through. Both times Yvonne and her team were excellent at every step of the process. Good and regular communications, friendly, helpful/informative, and responsive. Would highly recommend!

Reply from Yvonnefitzgeraldproperties
First class service!
Yvonne and her team were very helpful and explained the whole process of sale of the property, and kept us updated on a regular basis, couldn’t fault the service I received.

Reply from Yvonnefitzgeraldproperties
Yvonne and her team in Thurso and Wick
Yvonne and her team in Thurso and Wick were very helpful in arranging the sale of our family property in Caithness. Their use of imagery resulted in excellent walk through products which showed the house and garden at its best. We were very pleased with the regular updates provided by email and calls from the office teams.
Yvonne responded very quickly to…
Yvonne responded very quickly to inspect our property and gave us a very favourable valuation that we were extremely pleased with as we have felt that properties on the North Coast have been undervalued for far to long. We were very pleased with the Photographs and the computer interior walk through of our house, which went live with all the mainstream property websites. Yvonne Fitzgerald Estate agents arranged for the home report and they kept us in the loop and updated with any developments concerning the selling off our property. We were very happy to get a quick sale which enabled us to put in a successful bid in a very short space of time for a property we loved

Reply from Yvonnefitzgeraldproperties
10 Star's Would Be More Suitable!
Yvonne and her team were the most helpful estate agents we dealt with during our property search around Wick/Thurso. All communication was efficient, honest and really helpful. We couldn't recommend them more highly!

Reply from Yvonnefitzgeraldproperties
Stress free transaction
Yvonne and her team were very professional and easy to communicate with.
My wife and I were first time buyers and we found the whole experience a lot less stressful than we expected.
We would definitely recommend Yvonne and her team.

Reply from Yvonnefitzgeraldproperties
Excellent service
Recently sold using Yvonne Fitzgerald Properties, Can’t fault Yvonne and her team. Great photos and virtual tour they took of the house. Had a viewing the night before it went live and they put an offer in, everything went smooth and plenty communication and quick responses from Yvonne, Nicola and Sean. Done and dusted before Christmas. Will be back to use them again when it’s time to buy.

Reply from Yvonnefitzgeraldproperties
I sold my house in Thurso with Yvonne…
I sold my house in Thurso with Yvonne Fitzgerald Properties. From start to finish, the service was exceptional. Yvonne’s professionalism, personal touch and expertise made the whole process seamless and I felt like a valued customer, not just another sale. The staff communicated well and updated me at all times, ensuring everything went smoothly. The photos and listing were beautifully presented, attracting a lot of interest and my house sold quickly. A big well done and thanks to Yvonne and her staff, I cannot recommend them highly enough.

Reply from Yvonnefitzgeraldproperties
I had a decent experience with Yvonne…
I had a decent experience with Yvonne Fitzgerald Properties. They were helpful in selling my house and provided some support throughout the process. Communication was there, even during off-hours, which was convenient for my busy schedule. The house sold quickly, and while the service was good, I feel there's a bit of room for improvement. Overall, a satisfactory experience with Yvonne and her team.

Reply from Yvonnefitzgeraldproperties
Amazing Service
I’m extremely happy with the service from Yvonne. They sold my house quickly and were always available, making the process stress free. Their constant support and dedication made a big difference. Highly recommended!

Reply from Yvonnefitzgeraldproperties
Excellent Service
Excellent Service, Yvonne and her Team offer a first rate service and are always on hand to deal with any queries - even out of normal office hours! I would highly recommend Yvonne Fitzgerald Properties, Yvonne’s dedication and commitment to the customer is second to none. Easily the best estate agent in the Highlands. Thanks for everything Yvonne and Team.

Reply from Yvonnefitzgeraldproperties
Yvonne and her team have been great…
Yvonne and her team have been great with us, they have sold our property very quickly, which we needed. They are very friendly and very thorough. We strongly recommend Yvonne and her fabulous team. Thank you for everything you have done for us.

Reply from Yvonnefitzgeraldproperties
House Sale
Yvonne and her team made selling the house easy and stress free. From taking good photographs to enhance the house features to organising the house report quickly. They kept me informed when there were any viewings both before and after. The house sold very quickly.

Reply from Yvonnefitzgeraldproperties
Brilliant service
Brilliant service from the start from Yvonne. They all went above and beyond to help me find my forever home and I will certainly be recommending Yvonne Fitzgerald Properties.

Reply from Yvonnefitzgeraldproperties
Thank you so much
We recently bought our house through Yvonne Fitzgerald Properties and we can’t thank Yvonne enough. Yvonne and her team made everything so easy and stress free and were alway on hand to help with any queries we had. With me and my partner working Mon-Fri it was great to be able to view properties at the weekend.

Reply from Yvonnefitzgeraldproperties
I looked at house with Yvonne
I looked at house with Yvonne. From chatting on the phone about the house to booking a time to looking round the property I loved how friendly and helpful all the staff I dealt with were. The house wasn't for me but I keep in touch with them and hopefully will find one soon.

Reply from Yvonnefitzgeraldproperties
Yvonne Fitzgerald
Yvonne Fitzgerald
Lovely and helpful always on hand to answer any questions I may have had, I would recommend them, I had a good experience, they always got back to me swiftly, and excellent service.

Reply from Yvonnefitzgeraldproperties
Buying a house in Caithness
Yvonne and her team were absolutely superb to deal with. Nothing was a bother to them, so helpful and nice. This is a first class professional business and would recommend using them always.

Reply from Yvonnefitzgeraldproperties
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