uSwitch Reviews 135

Rang today lady was really nice and helpful, switched energy providers and feel happier when I got off the phone than I was before I spoke to her. Thankyou

I was looking to renew my gas/electricity without being pressed to have a smart meter. I tried to find a company to no avail. The lady I spoke to at uswitch on an 0800 free number was really helpful, patient whilst I sought consumption details, very clear Geordie speaking voice.
Very reassuring. Was able to do the switch for me to an appropriate company saving me money against the quote I had from my current provider. Sophie was brilliant.

I wanted to check energy suppliers as my account is due to change. I am a pensioner with a hearing problem and Alistair was sooo patient with me and explained things clearly so I could understand.He sorted out a company for me that was a good price and said he would be in touch with them to carry out the changeover. I really was very pleased to have that young man to help me it made changing much easier. Top marks, Alistair, you were brilliant.

I was not a easy switch as shell did not gave a yearly energy read out . The lady went above and beyond what I would expect. She was brilliant I so grateful. I got a great deal

Really annoyed with their service - Tried to switch Broadband and went through all of the questions etc. They shown me the results of deals in my area - Great, I thought - Then clicked on the best choice, went through all of the details again with them and only to be told that they do not service my area. Total waste of time. Why can't they do their homework and make things work properly instead of causing frustration.

I called to get a better energy deal, the call was answered instantly so no waiting on hold, my advisor was Alex C who gave me straight forward and easy to understand advice, he found me a great deal and was very knowledgable about the product he was advising me on, I felt very confident and happy with the service.

Well managed, able to answer all my queries and constructively support the application via verbal process to be confirmed by email. So simple and straightforward.

just switched deul fuel supplier dealt with by Richard who was helpful and informative. Made it very easy, will use them again
Steve barton

Excellent service from Chris very good work

I wanted to change to a better tariff, run it on line though had a few questions. So phoned spoke to Alice she made it so easy, listened saved me money finding me a great deal and with one of the big companies.
Hopefully her manager sees this as she deserves praise for her professionalism to get me the best deal. Never pushed me into saying yes, explained everything as we went along answered all my questions straight away.
True credit to uswitch company.

Excellent service from Richard S. He was very patient and helpful explaining everything clearly and answering my many questions.

I was put in touch with Chris. He explained everything clearly and was patient with me and took it nice and slowly so that I understood fully. He was very good 10/10, thanks.
Anthony McVey

Today I have contacted the uswitch and i cannot be happier. The person I have spoken to was patient, understanding and so helpful. Amazing in general. His name was Richard S. He had so nice voice and you can listen to the terms and conditions all day long. Great help to switch from British Gas to eon. Hopefully for the best.
Thank you for everything

Switched energy suppliers via uSwitch. AMAZING customer service so easy and simple no hassle at all

Having just used uSwitch for the first time I would like to say that it was easy and so professional, many thanks to Kelly who arranged the switch.

1st class service yet again. This time it was for a phone/broadband package. Special mention to Lucy who went above and beyond to help me.

Brilliant! very clean and concise information given, in a friendly and professional way. This was the first time I had contacted uSwitch so did not know what to expect, wonderful experience thank you Lynsey! I will definitely contact you again when I need some help changing services!!!

Completed Energy provider change in a few minutes.
A competent advisor took me through the necessary without problems.

Very helpful and easy saved £280 a year definitely recommend Uswitch

Platinum Customer Service from Chris.. I happily switched my energy supplier this evening.. Chris took the time to go through my top 3 choices.. broke everything down into detail so it was easy for me to make a choice. He was extremely knowledgeable answered all my questions.. look forward to speaking to him again when it's time to renew! Excellent service!