Fayrouz Tile & Stone Reviews 1,333

After weeks of trying to find Moroccan light blue tiles on many online sites I found exactly what I wanted with your company. Tiles arrived very well packed 1 day early. They are really stunning lo... See more

The tiles were out of stock when I first needed them however I was notified when stock was available and I ordered straight away. I didn’t order enough and quickly ordered the extras but was charged d... See more

Great experience! They were able to move forward my delivery date which was really helpful and not a single tile arrived cracked which was great - I’ve used some other tile companies in recent years a... See more

Great selection of tiles, fast delivery and great customer service. I had an issue with some broken tiles and they replaced them without any hesitation and sent them out straight away so I could compl... See more

The selection of tiles is amazing. We have had 3 or 4 deliveries. The outside Moroccan style ones are stunning - and they have remained in tact for 4 years in bad English weather. They add somethi... See more

Not only do I love the tiles I ordered (Persia flower) but I also love the terrific customer service offered by Your Tiles. My order was late, so I was refunded the delivery charge immediately. The pe... See more

You delivery driver was an absolute gentleman. He had a problem with his van and he was very apologetic - absolutely no need. He brought the packages into the house - my wife said he was the nices... See more

Found our tiles through a google search and couldn't believe how nice they were for the price it almost seemed to good to be true but we ordered them and a week later they were delivered on the promis... See more

Yourtiles let me know when my desired tiles were back in stock, and the ordering process was very easy. Then when they arrived, we found that a number of them had broken in transit. However, yourtiles... See more

Flexible delivery dates were a winner. I could arrange around my schedule. Tiles arrived extremely well packed on time and are beautiful. Great value. We old definitely use this CV ompany again.

Customer service was rude, blunt and unhelpful. Enquired about the option to return some tiles they still stock for a credit note outside of the returns window (hence asking for a credit note rather t... See more

I have just received the sample tile and it is really lovely but I just wanted to add how excellent the packaging was.I have had a few parcels lately from different companies and they should take le... See more

I just had to write a review - I am thrilled with my tiles, the colour and finish are BEAUTIFUL. The quality was exceptional especially as the price was so reasonable. I am a very satisfied customer.... See more

I used this company for the first time in August and was really impressed by the range of tiles offered and even more importantly, the customer service. The sample tiles arrived within a few days and... See more

The tiles arrived within five working days and were exactly as advertised and well packaged with no damage. The tiles were out of stock when I initially enquired but the customer service was extremely... See more

Such a great company. So helpful on the phone, very prompt service - whether it’s for samples, calculating & making the order and for replacement tiles when some were found damaged on arrival. The web... See more

Delivery took 5 working days to arrive however the tiles were beautiful, I was delighted. The order was well wrapped and no damage occurred to any of the tiles. Will definitely use this service again... See more

I was a little concerned about the delivery of the tiles once the order had been made given some previous comments, however, through contact with customer services who were very helpful the delivery a... See more

My tiles arrived on time, in perfect condition and I love them, they look exactly like what I expected I think better in fact!! The pictures online were a great representation of the tiles!! Thank you... See more

A good website with a good range of contemporary tiles. Helpful service from phone enquiries. The tiles came securely packaged and there was even a small discount.Looking for an alternative to granite... See more

Tiles arrived well packaged and the delivery driver placed them on my driveway as requested. Delivery was prompt and as advised. The tiles are beautiful and the colours and presentation as per the web... See more

The selection of tiles was great, we decided to create a tiled wall in our garden as a backdrop to a bar area. The tiles we bought were brilliant and all intact, delivery was on time and I found the t... See more

Im really impressed with the tiles I have received. They arrived in a timely manner and were packaged really well so prevent any breakages. I used this company as I loved the tiles I had found and I... See more

I’m in LOVE with my tiles! I haven’t had them fitted yet but the quality and trueness of the colour is beautiful! What made my purchase extra wonderful though is the delivery man that helped me carr... See more

Half way through my tiling project I realised I was running out of tiles and didnt have enough to do the full job. I had measured out my space and used the tool online with wastage and still not enoug... See more

Well I’m lost for words because these tile are just divine. The quality, colour was as I expected them to be. The delivery was on time and on the scheduled date that I selected. I would recommend this... See more

Well I’m lost for words because these tile are just divine. The quality, colour was as I expected them to be. The delivery was on time and on the scheduled date that I selected. I would recommend this... See more

Your Tiles provided a swift, efficient service. The website was easy to navigate and it was clear and obvious as to what I was ordering. The tiles arrived promptly and I am really happy with the desig... See more

Love these tiles! The floor tiles I wanted were out of stock but they came back earlier than expected, and the wall tiles are also great. Customer service was quick and helpful, and delivery was swift... See more

Beautiful tiles. More importantly, i had s few broken so i emailed and before long, the lady sent out replacements immediately. Rare to recieve this kind of after sales care these days. Usually y... See more

Our order was queried by the shop and I’m so glad they did, it sorted out a problem we didn’t know we had. Tiles arrived quickly, well package and look fabulous.

Really happy with our tile purchase. Speedy delivery and well packed. All arrived fine. Would definitely buy from Fayrouz Tile and Stone again. Many thanks Phil

Received sample quickly and went on to order the tiles for my bathroom. Really lovely tiles and quick delivery. Great company would definitely use them again!

The first order went well and the tiles are good quality. I made a second order and the wrong tiles were sent. Replacements were sent and due before 12pm the next day, but by 2pm they hadn't arrived... See more

Make sure you only order what you need and you'd be better off under ordering and paying twice for delivery rather than returning. Delivery arrived, left on door step even though I was home, and w... See more

Arrived on time very well packed very pleased with tiles would have no hesitation of purchasing from them again 😀

So on 23rd April I gave a poor review for lack of communication from the company. The company immediately responded and couldn’t have been more apologetic, helpful and understanding and so on 2... See more

Excellent customer service. My Westminster victorian tiles received on time and in great condition. All my neighbours come to have a look at my front porch.

The white marble tiles we ordered arrived on time and were just as described, they look fantastic on our kitchen backsplash, thank you.

These tiles are absolutely beautiful. So much better than the pictures. Cannot wait to put them down. Just excellent 🤩🤩🤩🤩

Lovely tiles arrived sooner than expected. We got them to use as a splash back in our new kitchen which will hopefully be done this week 🤞

Lovely tiles, arrived on time. Delivery driver helped with bringing tiles inside. Really pleased with the overall finish and quality.

Tiles are nice, but the returns policy is terrible! 14 days notification window from purchase (which anyone who is doing tiling knows is impossible to adhere to), you must arrange your own courier and... See more

Absolutely lovely tiles, came really quickly. Wrapped well so you can reuse the material. Would highly recommend!

I like the tiles. I don’t like the company after my experience with delivery. With the amount charged for delivery you would expect protective packaging, fast dispatch and a named delivery dat... See more

Beautiful tiles and great service. Arrived super fast. The tiles have transformed the front porch. Very happy with my purchase. Very easy company to contact and very helpful staff. Thank you.

Left a message to discuss a product on website, no feedback or call back to discuss, it been 4 days. Then tried calling with customer services open from 08:00 onwards, called through to 10:00am and... See more

We needed to top up our order to complete a tricky bathroom. The tiles arrived, seemingly all was well until the tiler pointed out that they were a different size to the previous lot. This was only... See more

The tiles are lovely - gorgeous designs and great quality. However, the delivery is so poor and has really sullied the experience for me. Delivery is expensive and the courier just dumped our tile... See more

Service was very good and delivery driver was great tiles look amazing many thanks to this company kind regards Alan

Fabulous tiles arrived earlier than expected, amazingly well wrapped and matched the previous sample I'd sent for - really pleased with the service and quality.

Wrong tiles shipped and called immediately to explain. Initially told on the phone they are correct but photos show they clearly are not. Was asked if I took a sample. A sample is meant to be for dec... See more

The tiles arrived promptly and are even nicer than I thought! Your tiles were very professional to deal with throughout and I would recommend them.

Gorgeous tiles, just like the picture. Great service, delivery driver came early which was great and was polite and chatty. Very pleased with my purchase.

Amazing tiles. The company went above and beyond for us. Great and very friendly customer service. Would definitely recommend.