Excellent service from yourticketgenie. We are repeat customers having used them 2 years in a row. We wouldn’t use anyone else now. The price can’t be beaten. Amazing customer service from the te... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more
Company replied
Your ticket genie is without a doubt the best ticket company out there, I don't know why anyone goes anywhere else! Their prices are incredible, their staff are friendly, helpful, and knowledgable too... See more
Company replied
The best value Universal Orlando tickets I could find. (And I researched a lot) Good communication and the system worked well. Tickets added to Universal app with ease 2 weeks before our holiday. Very... See more
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Company details
Written by the company
We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.
Contact info
20a Corby Business Centre, Eismann Way,, NN17 5ZB, Corby, United Kingdom
- 01536 292004
- tracy@yourticketgenie.com
- yourticketgenie.com
5.0
Excellent
353 reviews
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Excellent customer service
Customer service I received was excellent. Very prompt replies to my queries, and went above and beyond to help me. Highly recommended
25 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much Christina, we really do appreciate you taking the time to review us, have a wonderful holiday, Tracy x
Great value and so reliable!
Consistently priced lower that other sellers despite the disingenuous sales and discounts other companies use. Well done.
When one of our party became hospitalised and couldn’t make it, they went over and above to help us and ensure we were able to be refunded as per their generous t’s and c’s as well as other things he I got in a pickle with as I was quite distraught.
They were knowledgeable and so helpful.
I thoroughly recommend this great business. So reliable and caring. And cheaper too!
31 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for taking the time out to leave us such a detailed review.
Were super pleased to hear you had a great experience with us. We always strive to go above and beyond for all our customers, especially those going through difficult times.
We hope you had an amazing holiday, and we look forward to assisting you with future bookings!
Best deal from the best company
25 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your review,
We're super pleased we were able to get you the best deal, and hope to help you again with your trips in the future!
We hope you had an amazing trip!
I saved over £200 with yourticketgenie.
I saved over £200 with yourticketgenie.
I called them to check that the online price was correct. I spoke with a lovely and very knowledgeable lady who put me at ease straight away. I will definitely use yourticketgenie again.
16 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your kind review. We look forward to saving you money on tickets for attractions worldwide again!
Your Ticket Genie Review March-April 2026
Dealing with Your Ticket Genie was a perfect experience from start to finish for me. I had never dealt with the company before as always used other Mainstream Florida Ticket Companies in the past (5 previous visits). After reading all the positive social media posts and reviews on Facebook about YTG, I decided I would give them a try & they had competitive pricing for their tickets (no silly inflated pricing and then so called sale pricing). . All went fantastic. Great communications from their team. Email confirmations of purchases (giving confidence for a first time user of them). Detailed instructions from them on how to redeem tickets with their vouchers etc.. They answered any questions I had in a very timely manner & I found them very responsive. When we arrived in Orlando with our YTG Universal Ticket Codes - it was all very straightforward and we were able to redeem the codes with the Universal Desk in the Lobby of the Hotel (Doubletree Hilton near Entrance to Universal) & had our tickets in our hands before we left the hotel to visit the parks. Great overall service from Your Ticket Genie. I highly recommend them base on my experience & I will definitely consider using them again on my next trip. Thank you Your Ticket Genie Team. You deserve all your success & I wish your business future success. Trevor from Ireland
24 March 2026
Unprompted review
Reply from Your Ticket Genie
Hi Trevor,
Thank you so much for taking the time to leave such a detailed and thoughtful review we really appreciate it!
We’re delighted to hear that your first experience with Your Ticket Genie was such a positive one, especially after using other ticket providers in the past. We’re also really pleased everything went seamlessly once you arrived in Orlando we hope you had an amazing holiday!
For any future trips, it’s worth noting that Universal tickets can now also be linked directly through the Universal app, making things even more convenient ahead of your visit.
Thanks again for your recommendation and kind words about our team, it truly means a lot. We’d love to help you plan your next trip!
All the best,
The Your Ticket Genie Team
5 Stars
Best value of all the UK/Irish ticket agents and great customer support. Highly recommend!! very easy company to deal with. 5*
20 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank for taking the time out to leave us such a positive review!
Great pricing and excellent customer service is exactly what we strive for, so were super pleased to hear you had such a great experience.
-Amy
A very satisfied customer
I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than any others I found and the customer service was excellent. I cannot fault this company and would certainly recommend them. I will use them again in the future without doubt
6 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your review. We hope you had a great holiday and look forward to assisting you on your next.
If I could give them 6 stars I would.
If I could give them 6 stars I would.
1 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your lovely review,
We are really glad we were able to provide you with such a positive experience.
We hope you had an amazing holiday!
Great service
Purchased 14 day disney and universal tickets. Great value. Cheapest I could find after shopping around. No problems linking tickets on phone.
14 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your fantastic review!
We’re so pleased to hear that you found great value in your Disney and Universal tickets and that everything worked smoothly when linking them on your phone. Making the process simple and stress-free while offering competitive prices is exactly what we aim for.
We really appreciate you choosing Your Ticket Genie and hope you have an amazing holiday!
Ticket Genie. Top Class ticket company. 👍
Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast with easy helpful instructions. Top Class. Highly recommended and would most certainly use again. Thanks you very much.
29 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your amazing review!
We’re thrilled to hear that you had such a great experience with us and that everything, from pricing to recieving your tickets.
Your recommendation truly means a lot to us, and we’re so pleased you’d choose us again in the future.
Thank you once again for your support!
Booked our trip to Orlando 12 months…
Booked our trip to Orlando 12 months ago and I had been watching ticket prices from various sites trying to get the best deal. The main one people recommended were known for their Black Friday sale but on checking they actually increased their prices slightly beforehand so you thought you were getting a good deal whereas Ticket Genie advertise that their prices are consistently low without any special deals and it was true they were still cheaper than the main competitors ‘special’ deals. Easy process not a problem collecting tickets. Would definitely use again.
30 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for taking the time to share such a detailed review!
We’re really pleased to hear that after searching for a while, you found our approach to consistent, competitive pricing genuinely offered the best value. Transparency is very important to us, so it’s great to know that stood out during your search.
We truly appreciate your trust in Your Ticket Genie and would love to help you again on your next Orlando trip!
Friendly & efficient!
Great, friendly service. Quick, to the point and easy to communicate with. Feels like you are dealing with a real person which is unusual.
22 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your lovely review!
We’re so pleased to hear that you found our service friendly, efficient, and easy to communicate with. We really believe in providing a personal touch, so it’s great to know that came across and made a difference to your experience.
Your feedback means a lot to us, and we hope to help you again in the future!
Great price
Great price, easy to pick up tickets. Seamless process. Would use again
1 April 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your great review!
We’re so pleased to hear that you found our prices competitive and the whole process seamless, from booking to ticket collection. That’s exactly the experience we aim to provide.
We really appreciate your support and would love to help you again in the future!
Smooth Purchase & Brilliant Team!
Went to Disney Orlando with 8 adults with 2 of us using YTG, despite reservations from other family members due to the great prices in comparison to big names.
So glad I did as everything was smooth and their communication was spot on.
Will be using again in future without fear or hesitation!
27 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for sharing your experience!
It means a lot that you trusted Your Ticket Genie, and we’re so pleased to hear that everything went smoothly and our communication helped give you confidence throughout.
Thank you again for putting your trust in us— we’d love to help you again in the future.
Always the cheapest
Always the cheapest - I’m not sure why anyone is booking anywhere else. I do think their website could be a little more user friendly, but amazing prices and brilliant customer service. I called them to ask a question, and they answered within seconds and couldn’t have been more helpful.
15 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your great review!
We’re really pleased to hear you’ve found our prices consistently the best value and that our team was able to help you quickly when you called—being responsive and genuinely helpful is something we take a lot of pride in.
We also appreciate your feedback about the website. We’re always looking for ways to improve the user experience, so comments like yours are really valuable.
Thank you for choosing Your Ticket Genie, we really appreciate your support and look forward to helping you again!
We bought our 14 day Universal hopper 4…
We bought our 14 day Universal hopper 4 park pass from here and it worked out a couple of hundred pounds cheaper than anywhere else by the time I’d added up 5 adult tickets. We didn’t have any issues with the tickets and had a great time in Orlando using them.
26 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your wonderful review!
We’re so pleased to hear that you saved a significant amount on your Universal tickets and that everything worked perfectly during your trip. Were pleased to hear you had a fantastic time in Orlando using your tickets.
We really appreciate you choosing Your Ticket Genie and hope we can help you plan your next adventure soon!
Great pricing, helpful, speedy and knowledgeable
We purchased Florida park tickets through Your Ticket Genie all of which was with ease and at a good price. We initially found them mentioned on various social media forums and they certainly live up to reviews. Shortly before our holiday we had a medical emergency which meant the trip couldn’t take place. During a very stressful time Tracy was so quick to deal with it so we had no further worry which was such a relief. Our booking was held then, when in a position rebook, it was done swiftly along with advice on park changes for the new year of booking. We honestly couldn’t have asked for better service and would certainly use them again.
Obviously circumstances may not allow them to be able to ‘hold’ all bookings the way ours was but I’ve no doubt that their team would do everything they possibly can.
25 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your lovely review.
We’re really glad you found the booking process easy and great value, We’re especially pleased that Tracy was able to support you during such a difficult and stressful time. Situations like that are never easy, so we always aim to make things as straightforward and worry-free as possible wherever we can. I’ll be sure to pass on your lovely feedback to her.
We truly appreciate your support and look forward to helping with your trips in the future.
Excellent service
Excellent service. I bought Disney tickets everything ok
24 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your kind review!
We’re delighted to hear everything went smoothly with your Disney tickets. We really appreciate your support and hope you had an amazing time!
Great price and service
I purchased 3x 4 park universal 14 day passes. They were a very good price. Service was great, answered my questions before purchase. No issues with redeeming the vouchers in Florida.
8 February 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your fantastic review!
We’re really pleased to hear you were happy with both the price and the service you received. It’s great to know our team could assist with your questions and that everything went smoothly.
We truly appreciate your feedback and hope you had an amazing time! We’d love to help you again with your next trip
Excellent service and price
Excellent service and price. No problem changing to a cardboard ticket. Would definitely use again.
1 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your kind review!
We’re delighted to hear you were happy with both our service and pricing. Just so you’re aware, in future we have app-ready tickets that are available to link 3 days before the ticket start date, this may help you with future bookings!
We really appreciate your support and look forward to helping you again in the future!
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