YouHodler Reviews 1,749

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers praise the staff for their excellent and professional approach, highlighting their helpfulness and efficiency in resolving issues. People frequently mention the platform's reliability and the wide range of useful financial services offered. The support team is often described as quick, effective, and responsive, with many appreciating the prompt and courteous communication. However, some customers also noted significant issues with withdrawals, reporting delays and difficulties in accessing their funds. A few other people also felt that response times were slow, and some experienced difficulties with the verification process, leading to account access issues and an inability to access their funds.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team for being... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report significant issues with withdrawals,... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise fast replies, quick... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the quick and... See more

Staff

Users describe positive interactions with staff. Many customers praise the support team for being fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Hi. Good day everyone join this reliable community three included loyal options fund your account trade with bonus money. Contact consumer services at anytime they reply asap. Thanks YouHodler Investi... See more

Company replied

Rated 5 out of 5 stars

Hello , after a huge delay for compliance , still they processed the neccesary withdrawal. They have great features, no doubt, even compared to major crypto exchanges, some functionalities are worth t... See more

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Rated 5 out of 5 stars

Awesome time reply from support team. The cloud mining rewards are awesome for someone new in trading it helps you a lot with your loses. Awesome privileges upgrading continually the account, you d... See more

Company replied

Rated 5 out of 5 stars

It's a really great exchange. Low fees, a good app, and excellent customer service. They've achieved excellent returns by holding their assets; they're lower now, but still good. I'm not a trader, but... See more

Company replied

Rated 5 out of 5 stars

I have to say the app is brilliantly designed And the team is always open to suggestions for improvement. the news feed, the market and technical analyses for the higher loyalty levels are always ve... See more

Company replied

Rated 5 out of 5 stars

Yesterday I tried to take money out, and it Gave me server error, I AM tring to solve this with youhodler but its been 24 hours and they don't give me any update, I have my money there, and they don't... See more

Company replied

Rated 5 out of 5 stars

YouHodler user since 2021 - I have only positive things to say about them. They offer nice financial instruments to manage your assets as well as quick and professional support in case of need.

Company replied

Rated 1 out of 5 stars

SCAM SCAM!! Blocking people money for withdrawal after successfully accepting deposits They take your money from you by asking documents for verification And when you submit them immediately T... See more

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Rated 1 out of 5 stars

Awful experience. 100% dissapointment. After taking so long to verify, due to bugs and glitches , then I got stuck , cannot make a simple, small crypto onchain withdrawal. Support is arrogant , answer... See more

Company replied

Rated 5 out of 5 stars

I’ve been using YouHodler for over two years and it has proven to be a reliable platform with a wide range of useful, flexible crypto-based financial services, including crypto-collateralized loans. B... See more

Company replied

Rated 1 out of 5 stars

everything went Wrong I'm trying to make a transfer of my money to myself since Friday 22/8 they ask me for second verification after that transfer and now they asking for aditional 3pyslips from my j... See more

Company replied

Rated 5 out of 5 stars

An excellent experience with Bill-E. I had never seen such speed and efficiency combined before. I am very satisfied, and this confirms that I made the right choice.

Company replied

Rated 5 out of 5 stars

youhodler is one of those interest/return platforms that were many of a few years ago. Difference is that Youhodler is properly registered, and unlike many of the others - not a scam/pyramid scheme... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely wonderful experience! The service was outstanding from start to finish — attentive, professional, and genuinely caring. Every detail was handled with such precision and thoughtfuln... See more

Company replied

Rated 5 out of 5 stars

I earn in online casino 12000$ a need pay one time 80$ if a want cash out money a make send i recive money in cripto...do you want give my credit 80$ in cripto a return moore when a recive 12000$,half... See more

Company replied

Rated 5 out of 5 stars

The support team has been quick to answer, polite and efficient, way better than even some major paid services. Great app/website and great support team.

Company replied

Rated 5 out of 5 stars

Prompt response is satisfactory. Continue the great service. My request, please review your country listing and include Papua New Guinea 🇵🇬. Thank you, Chris

Company replied

Rated 5 out of 5 stars

I find it a great software, going to use it more for transactions between wallets etc, it works fine for me, in the future gonna use it regularly. Keep up the good work all 👍

Company replied

Rated 5 out of 5 stars

Very good crypto trading platform. A really cool Bonus is the Cloud Miner, where you can mine your own Bitcoin and use it for trades or to top up your wallet. Very good and quick support. Totally reco... See more

Company replied

Rated 5 out of 5 stars

I had a truly excellent experience with Sanja from the YouHodler Compliance team. She handled my verification process with great professionalism, patience, and clarity. Her communication was always pr... See more

Company replied

Rated 5 out of 5 stars

Very low Fees, trustworthy site, and very good and efficient support, hands down the best crypto site for leverage trading

Company replied

Rated 5 out of 5 stars

Safe and fast, saving the time and effort ,cover all procedures ,all the required sevice in one place.

Company replied

Rated 5 out of 5 stars

it is just a simple platform...with every detail being understable & to mention the feedback from support team is quick

Company replied

Rated 5 out of 5 stars

A great app, will use it more for payment transactions etc, have several but this one is a keeper

Company replied

Rated 5 out of 5 stars

I’m a YouHodler customer since a few years, and my trust on YouHodler is increasing on every interaction with the support and helpful in solving the problems. Fast resolution in any language level up... See more

Company replied

Rated 5 out of 5 stars

Had some queries about the growth fund and was helped extremely well .. all my questions were answered and explained perfectly

Company replied

Rated 5 out of 5 stars

Thanks for great Youhodler support team. They was very fast and reliable answering my questions. Thanks.

Company replied

Rated 5 out of 5 stars

After trying many platforms, this is the most simple to use. It give a lot of bonus and is very secure and serious.

Company replied

Rated 5 out of 5 stars

I’ve used YouHodler for many years now and like the app, the rewards and the helpdesk is really on top of it when you need them. Highly recommend!

Company replied

Rated 1 out of 5 stars

I have been a user for over 4 years and today my account was blocked for no reason and they are not allowing me to withdraw my crypto. I strongly warn against using this platform. They are clai... See more

Company replied

Rated 1 out of 5 stars

Attention!! Think carefully if you are sending money to this app because you will not be able to withdraw it, I passed the kyc check, passed the verification of funds and bank cards and still my funds... See more

Company replied

Rated 5 out of 5 stars

Easy to use. Even if making trading it's complicated... This app was make in a smart way to be use by everyone.

Company replied

Rated 5 out of 5 stars

It is the best trading app..The services are excellent and the team there helps you with all your problems.

Company replied

Rated 3 out of 5 stars

Crypto withdrawal takes a long time. Okay, I can understand the security verification part and all that, but they haven't asked for anything; I've just been waiting since friday don't approve... See more

Company replied

Rated 5 out of 5 stars

Support answered quickly and resolved the problem within the promised time frame.

Company replied

Rated 1 out of 5 stars

I have been on Youholder for 4 years and they have finally done what all other exchanges did. Exit scammed. My account is fully verified from beginning 4 years ago with every possible documents. A f... See more

Company replied

Rated 2 out of 5 stars

I've been waiting for a clear answer regarding an asset of mine for a few years. The team is "too busy," and the ticket has been open for over two years. Unfortunately, I haven't received any further... See more

Company replied

Rated 1 out of 5 stars

You guys are scamming people , I used get cash option and opened 3 positions which I will close when those are in benefits , during the time I also made day trading volume value about 500k monthly . W... See more

Company replied

Rated 5 out of 5 stars

I love how YouHodler is so quick and satisfying, even though I can't keep earning due to the absence of my country being included , I really had a good time earning 2$ in a day , I really recommend th... See more

Company replied

Rated 1 out of 5 stars

My XRP withdrawal has been stuck in “Processing” for hours. - The destination wallet is already activated (Nexo – previously received XRP) - There is no TXID on-chain - The receiving Tag and a... See more

Company replied

Rated 3 out of 5 stars

I wouls say they need be more transparent with how they operate. However their customer service iz top notch. You speak to an ai for a bit, but it dosnt take long for it realise it needs help from a h... See more

Company replied

Rated 1 out of 5 stars

Do not use this exchange unless you want to pull your hair out with zero customer support. They have locked funds due to a defective KYC death loop. There’s no one to help - utterly outrageous- AVOID... See more

Company replied

Rated 2 out of 5 stars

I'm not having the best Youhodler experience right now. After registration and upload of documents I got a message that said that documents couldn't be verified, because similar documents were alr... See more

Company replied

Rated 1 out of 5 stars

I bought yhdl token deposited to Youhodler platform and i cant withdraw od sell it. They said in whitepaper that listing will be Q1, after in april, now we have may. I am also waiting for yhdl debit c... See more

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Money Transfer Service
  4. Savings Bank

About YouHodler

Written by the company

Explore YouHodler - A Bitcoin wallet that bridges the gap between TradFi and cryptocurrency, making one powerful, user-friendly platform.

Manage your cryptocurrency and fiat finances all in one app. Get instant loans, invest, spend, earn, exchange, and send money anywhere in the world with no hidden fees. Open an account today and join over 200K+ active users using one app to efficiently put their crypto to work.

Transform your phone into a multi-functional Web3 powerhouse to buy, sell, trade, lend, earn and store digital assets all in one place.

WHAT`S INCLUDED?
YouHodler digital wallet for crypto includes the following features:

High-yield online savings account: Earn up to 8% interest on stablecoins and crypto with YouHodler's Savings Account in USDT, USDC, PAX, TUSD, DAI, HUSD, PAXG and BTC.

UNIVERSAL CRYPTO EXCHANGE
  • Trade crypto, fiat, and stablecoins with competitive fees.
  • Buy crypto, exchange Bitcoin (BTC), sell Ethereum (ETH), USDT (Tether), Bitcoin Cash (BCH) and other tokens

  • MultiHODL
  • Use YouHodler's margin trading tools to multiply your crypto assets.
  • Turbocharge your crypto up to 5x.

  • CRYPTO YIELD ACCOUNTS
  • Save crypto and generate a passive income of up to 8% APR.*
  • Compounding interest payments are made every week.
  • Digital asset management system by Ledger Vault.
  • Maximize your savings potential with crypto yield accounts.
  • Safer and easier than bitcoin mining.

  • *Annual percentage yield is variable and subject to change depending on market conditions.

    DUAL ASSETS
  • Utilize dual currency investment tools to earn interest with minimal risk.
  • Earn profit regardless of market conditions.
  • Get paid in cryptos or stablecoins.
  • Hundreds of cryptocurrencies to choose from.

  • CRYPTOCURRENCY WALLET
  • Hold Bitcoin (BTC), Ethereum (ETH), USDT (Tether), Cardano (ADA), Bitcoin Cash (BCH) and other top crypto coins.
  • Store Bitcoin securely and other crypto currencies with industry-best security practices.
  • Earn interest on your crypto DeFi wallet coins and enjoy a Ledger wallet with various financial services built in.

  • CRYPTO-BACKED LOANS
  • Use any crypto on YouHodler for collateral.
  • Get an instant loan in crypto, fiat, or stablecoins.
  • Choose from three loan plans that suit your financial situation.
  • Customize your loan plans upon request.
  • No credit checks or lengthy loan paperwork like at the bank.
  • Loan approval in minutes.

  • MAXIMIZE YOUR EARNING POTENTIAL FOR WEB3
  • Plan your financial goals with our suite of crypto-fiat services.
  • Save, lend, exchange, and earn.
  • Prepare for Web3 with our advanced cryptocurrency wallet that bridges the gap between TradFi and CeFi/DeFi.

  • Join our growing community of over 200K clients and see all the reasons they love one of the most versatile crypto app on the market. Download YouHodler digital wallet for crypto- today!

    Enjoy 0 fees on deposits

    Written by the company

    When using Mastercard, Visa, Google Pay, or Apple Pay!
    Save on fees! Deposit with no fee now and buy crypto on favorable terms. Audience: EU users only

    Contact info

    Promotion box for YouHodler

    Enjoy 0 fees on deposits

    When using Mastercard, Visa, Google Pay, or Apple Pay!

    3.8

    Great

    TrustScore 4 out of 5

    2K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 98% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    It is the best trading app..The…

    It is the best trading app..The services are excellent and the team there helps you with all your problems.

    2 September 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your kind feedback! We're delighted you're having a great experience with our app. Should you need any help, our team is always available and ready to help :)

    Rated 1 out of 5 stars

    Don't Use This Wallet

    So i topuped my youhodler account, and i sent usdc from youhodler to another wallet, its showed it will take up to 10 minutes, okay i waited one hour, still nothing, i contacted support where is the problem, they told me wait from 5 hour to 2 days 😃, don't use this app, if you dont wait for hours, now i waiting 18 hours still nothing 🤣 [Edited]

    31 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Thank you for taking the time for the review. As we can see, you are in the active correspondence with the Compliance team. Unfortunately, you still did not provide a legally required data. For that reason, the transaction is pending. Please, make sure to provide the required data to the Compliance team as per instructions you received.

    You can learn more about the Compliance procedures here https://help.youhodler.com/en/articles/5810015

    Rated 5 out of 5 stars

    I earn in online casino 12000$ a need…

    I earn in online casino 12000$ a need pay one time 80$ if a want cash out money a make send i recive money in cripto...do you want give my credit 80$ in cripto a return moore when a recive 12000$,half a take in money half in cripto

    28 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your feedback!

    Rated 1 out of 5 stars

    Don't do account w holder waste of time and money!!!!

    everything went Wrong I'm trying to make a transfer of my money to myself since Friday 22/8 they ask me for second verification after that transfer and now they asking for aditional 3pyslips from my job because they want me to Proof origin of my funds, till now not transfer made, only cancellations!bloody hell.this monkey business w hodler is enough.dont do account w them u'll loose time and money!!! It's Monday 25/8 evening still don't have my money!!!

    25 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your feedback. We kindly ask that you share the relevant account details so we can assist you further. Without this information, we may have to consider your comment as possibly unrelated or inaccurate

    Rated 1 out of 5 stars

    Cant sell the tokens from the AirDrop i…

    Cant sell the tokens from the AirDrop i have 1800 but cant do anything with it
    My account details Burak buhur hope i dont get blockd😂

    19 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review. We’re still waiting to receive the account details we requested. To move forward, please provide the information associated with your YouHodler account. Without it, we may have to consider your comment as possibly unrelated or inaccurate

    Rated 2 out of 5 stars

    I'm not having the best Youhodler…

    I'm not having the best Youhodler experience right now. After registration and upload of documents I got a message that said that documents couldn't be verified, because similar documents were already uploaded into their system. I told them that I had registered some years back and that due to my documents not being approved, I had asked them to delete my account and remove my data from their system.

    Due to this issue, the system limits my use of the website and consequently the App, to certain features. So I can make deposits only by crypto transfer. Withdrawals, trade, etc., are blocked. I reported the issue to customer service through email. They told me that the pop up message didn't impact my use of the website.

    But it has greatly impacted my use of the website. After several emails I still get the same answer that, you can use the App without restrictions. But actually I am restricted and they are doing nothing about it.

    12 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your feedback. We kindly ask that you share the relevant account details so we can assist you further. Without this information, we may have to consider your comment as possibly unrelated or inaccurate

    Rated 5 out of 5 stars

    As a crypto trading platform it is…

    As a crypto trading platform it is good.It's simple and the fact that when you make a deposit, Uhodler gives you a bonus and you can add this bonus to your deposit and trade with more money than you actually have in your account.

    20 March 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review! We hope you continue to have a great experience with our app😊

    Rated 5 out of 5 stars

    Satisfactory Customer Service

    Prompt response is satisfactory. Continue the great service. My request, please review your country listing and include Papua New Guinea 🇵🇬.

    Thank you,
    Chris

    9 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! We appreciate your feedback! We're actively working on expanding the list of supported locations, so please stay tuned for future updates :)

    Rated 5 out of 5 stars

    After trying many platforms

    After trying many platforms, this is the most simple to use. It give a lot of bonus and is very secure and serious.

    8 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you! We appreciate your feedback! Don’t hesitate to contact us if you need any help 😊

    Rated 1 out of 5 stars

    Scammers

    Not listing for years, professional scammers

    7 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review. We’re still waiting to receive the account details we requested. To move forward, please provide the information associated with your YouHodler account. Without it, we may have to consider your comment as possibly unrelated or inaccurate

    Rated 5 out of 5 stars

    I had a truly excellent experience with…

    I had a truly excellent experience with Sanja from the YouHodler Compliance team. She handled my verification process with great professionalism, patience, and clarity. Her communication was always prompt and courteous, and she explained each step in a way that made the process smooth and stress-free. I really appreciated her helpfulness and friendly approach, which made the entire verification much easier. Highly recommended!

    6 August 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review! It’s nice to see that our team has made a positive impression. Should you require any assistance, please do not hesitate to contact us😊

    Rated 5 out of 5 stars

    BTC Mining - Wallet - Exchange - Trading all for free

    Awesome time reply from support team.
    The cloud mining rewards are awesome for someone new in trading it helps you a lot with your loses.
    Awesome privileges upgrading continually the account, you don't need to do something special just trading, converting and buy/selling your crypto will do it.
    And you can start getting rewards from cloud miner for free and work from there.

    17 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your feedback, we’re pleased to see this! We hope you continue enjoying your experience on our platform 😊

    Rated 1 out of 5 stars

    I have been a user for over 4 years and…

    I have been a user for over 4 years and today my account was blocked for no reason and they are not allowing me to withdraw my crypto. I strongly warn against using this platform.

    They are claiming I need to sell my coins and wire transfer my money out, which is absurd as you cannot even sell crypto for AUD.

    I am trying to resolve my issue via their live chat and am receiving slow responses.

    I strongly recommend against this platform.

    16 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review! Our compliance team is very thorough follows all legally required procedures. Please rest assured that all our actions strictly adhere to internal procedures and regulations to ensure the safety and security of our users.

    We will continue our correspondence regarding this case through the appropriate channel.

    Rated 1 out of 5 stars

    Registration refused without any explanation

    Registration request and sending of all the requested documents for KYC verification completed. All the documents sent are authentic and perfectly in order. Two weeks later, I am still awaiting validation. I contact customer service and of course I come across a BOT. I ask what is going on and 20 minutes later my documents are rejected, without any explanation while on other platforms of this type I have never had a problem. Apparently they don't need new customers and don't even bother to explain to you why.

    16.07.2025: Following up the reply of Youhodler.
    You basically confirmed my negative review.
    Regarding the chat I confirmed that I tried to get an agent but instead of that you systematically receive an automatic message already written in advance. This is definitively not a conversation with an agent so your point is not relevant.
    Regarding my "case" you let people think that I am not legit which is not acceptable. I am a totally honest french citizen with totally legit documents. At least you could have taken the time to explain why your compliance department rejected the document (passport) and try to figure it out instead of taking time to reply to trustpilot review without any further information. You look like more concerned by your image than your customer.
    I wish you as well all the best with your futur expansion with this kind of behavior.

    15 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Thank you for your review. The chat option suggests connecting with an agent constantly. The button is visible constantly. If this was your goal, we would suggest using it instead to continue the discussion with the AI.

    As for your application to become a YouHodler Customer - our compliance team is very thorough and careful with the review. In the case of your application, the decision was made not to provide you with our services.

    We wish you all the best in your future endeavors.

    Rated 5 out of 5 stars

    youhodler

    A reliable company, all problems are solved immediately. The platform also offers a range of great solutions. I recommend it.
    I have complete confidence in them.

    11 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for sharing your feedback. If you need any assistance, feel free to reach out to us😊

    Rated 5 out of 5 stars

    I had an absolutely wonderful…

    I had an absolutely wonderful experience! The service was outstanding from start to finish — attentive, professional, and genuinely caring. Every detail was handled with such precision and thoughtfulness. It’s rare to find such a high level of service these days, and I truly appreciated it. I highly recommend this place to anyone looking for top-quality care and a memorable experience. Thank you for going above and beyond!

    3 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your review! We hope you continue to have a great experience with our app😊

    Rated 5 out of 5 stars

    Very fast

    Very fast. Great!

    3 July 2025
    Unprompted review
    YouHodler logo

    Reply from YouHodler

    Hello! Thank you for your feedback! If there's anything we can assist you with, don't hesitate to contact us :)

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