Yoto Reviews 41,558

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Toy Manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Rated 1 out of 5 stars

I ordered Yoto cards about three weeks…

I ordered Yoto cards about three weeks ago and they have not been shipped to me yet. I read that I needed to wait until at least 10 days after the order and then I found out that my order was lost. This is my first time ordering so I kind of regret buying the Yoto player if it’s going to be like this just to get some cards.

23 May 2026
Yoto logo

Reply from Yoto

Hi Kenzie,

Thank you for taking the time to leave us a review.

We’re sorry to hear there was a delay with your order. We’ve already arranged a replacement for you, and you should have received an email with the details. If there’s anything still unresolved or if you need further assistance, please let us know and we’ll be happy to help.

In the meantime, the digital versions of all cards you ordered should be available in your Yoto Library.

We hope this gets things back on track for you and we appreciate your patience while we worked to put this right.

Kind regards,
Yoto Customer Happiness team

Rated 1 out of 5 stars

The music card I bought still hasn’t…

The music card I bought still hasn’t arrived

23 May 2026
Yoto logo

Reply from Yoto

Hi Eleina,

Thank you for taking the time to leave us a review.

We’re sorry to hear there was a delay with your order. We’ve already arranged a replacement for you, and you should have received an email with the details. If there’s anything still unresolved or if you need further assistance, please let us know and we’ll be happy to help.

In the meantime, the digital versions of all cards you ordered should be available in your Yoto Library.

We hope this gets things back on track for you and we appreciate your patience while we worked to put this right.

Kind regards,
Yoto Customer Happiness team

Rated 5 out of 5 stars

3 yrs and counting

It's been about 3 years since we started our journey with Yoto and we're just as obsessed now as we were then. Not only has his vocabulary and speaking skills improved, but he's learned so much about a broad spectrum of things.

20 May 2026
Rated 5 out of 5 stars

My 6 year old loves it!

My daughter listens to audiobooks all the time now, and she loves playing the Yoto games like Cheese and Chocolate with her older brothers. Fun for all of us. And she's getting to explore books on her own, which is wonderful!

23 May 2026
Rated 2 out of 5 stars

We thought that we could simply put in…

We thought that we could simply put in the card and the yoto would work. The whole set up is much more complicated than we expected.

23 May 2026
Yoto logo

Reply from Yoto

Hello Chris.

Thank you for taking the time to leave us a review.

We are sorry to hear about this issue.

We’d love to help troubleshoot and get this resolved for you, so please reach out to us directly.

For immediate assistance, you can visit our Help Center, where you’ll find our direct contact information and live chat options: https://support.yotoplay.com/en-US

We are looking forward to working with you to get this sorted out.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

Frog and Toad…

I always loved this book -Frog and Toad -and I’ve read it to my own children. But the reader of this -on Yoto, with the sounds and music , is wonderful.

23 May 2026
Rated 5 out of 5 stars

We absolutely love our YOTO Player

We absolutely love our YOTO Player! One of my favourite things about it is that it's completely screen-free, which gives me peace of mind while still keeping my daughter entertained and engaged.

She uses it throughout the day, whether she's having breakfast, playing in the garden, or winding down in the evening. It's become a real part of our daily routine. Bedtime has been especially lovely, as she enjoys listening to her stories independently and settling herself down for sleep.

The sound quality is fantastic, it's simple for little hands to use, and I love how it encourages imagination and a love of stories without relying on screens. It's been such a wonderful addition to our home and one that gets used every single day.

23 May 2026
Rated 5 out of 5 stars

We love our yoto player

We love our yoto player! My son will listen to an entire book in a day or two, carrying the yoto around and listening as he plays or in the car. With this order, the company has gotten faster at sending products so we can enjoy them sooner.

18 May 2026
Rated 5 out of 5 stars

I reached out with questions concerning our Yoto player not playing cards…

I reached out with questions concerning our kids’ Yoto player not being able to play cards despite attempts to troubleshoot on my own.
The customer service team responded quickly, and it was discovered that our Yoto player has an unrepairable malfunction and offered to send us a new one for free!
That was an unexpected delight and we are very grateful!
Thank you!

12 May 2026
Rated 1 out of 5 stars

I ordered three cards and only one…

I ordered three cards and only one arrived

20 May 2026
Yoto logo

Reply from Yoto

Bonjour Naomi,

Merci d’avoir pris le temps de nous laisser un avis.

Nous sommes désolés d’apprendre que certains articles étaient manquants. Nous avons déjà organisé un remplacement pour vous, et vous devriez avoir reçu un e-mail avec tous les détails. Si quelque chose n’est pas encore résolu ou si vous avez besoin d’une aide supplémentaire, n’hésitez pas à nous le faire savoir et nous serons ravis de vous aider.

En attendant, les versions numériques de toutes les cartes que vous avez commandées devraient être disponibles dans votre bibliothèque Yoto.

Nous espérons que cela permettra de remettre les choses sur les rails pour vous, et nous vous remercions pour votre patience pendant que nous faisions le nécessaire pour résoudre la situation.

Cordialement,
L’équipe Yoto

Rated 5 out of 5 stars

We love yoto so much

We love yoto so much, we have 2 in our home loved by 3 children. We love the independent creators and all the wonderful cards! Thank you!

20 May 2026

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