We ordered windows and a door from them last year. They were due to be installed at the start of December with the work taking a week. Half way through the job the installers realised that the sash wi... See more
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Very happy with the service provided by Yorkshire Windows from the design stage through the build which was managed by Paul the excellent project manager and Kim who ensured we were kept up to date on... See more
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I had a quote from Yorkshire Windows, James Barry came, He was so polite and even brought treats incase we had pets, which we have, that went down a treat, He measured and explained why I shoul... See more
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Yorkshire Windows are a great company. They replaced my doors and windows initially early 2000s. When I needed my small windows, kitchen and bathroom replacing a few years ago I contacted them agai... See more
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Company details
- Double Glazing Installer
- Aluminum Frames Supplier
- Conservatory Specialist
- Door Supplier
- PVC Windows Supplier
- Window Installation Service
Written by the company
Leading installers of Extensions, Conservatories, Orangeries, Windows and Doors Yorkshire Windows specialises in the supply and professional installation of high-quality windows, doors, conservatories, orangeries and extensions — all designed to boost your home’s security, energy efficiency, and appearance. Based in Doncaster our newly re-furbished showroom is the perfect place to see our quality products and take advice from our local home improvement experts. What We Offer: • Windows – A wide range of styles and materials, including uPVC and aluminium, with double or secondary glazing. • Doors – Stylish and secure composite, stable, French, patio, and bi-fold options. • Conservatories, Orangeries and Extensions – Bespoke builds or roof replacements designed to extend your living space beautifully. Why Choose Us? ✅ Industry-leading 20 year guarantee ✅ Excellent customer service from start to finish ✅ High-quality products from trusted manufacturers ✅ Skilled, certified installers ✅ Competitive pricing without cutting corners We’re proud of the service we provide and the lasting results we deliver. 🌟 If you’re a customer, we’d love to hear from you – your feedback helps others choose with confidence!
Contact info
Unit 4, Brunel Trade Park, Off York Road, DN5 8PT, Doncaster, United Kingdom
- 01302 787816
- sales@yorkshirewindows.com
- yorkshirewindows.com
4.3
Excellent
116 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Poor service
We ordered windows and a door from them last year. They were due to be installed at the start of December with the work taking a week. Half way through the job the installers realised that the sash windows they were fitting were not the ones we ordered (we ordered ones where both frames moved whereas only one moved). The ledges weren't the right size. One of the windows was the wrong size as well. We agreed to leave the sash windows as they were and not insist on the ones we'd ordered (and we got an acceptable discount for this). The correct size window was fitted just before Christmas, but one of the panes had a scratch on the inside and we had the same issue with a couple of other windows. In addition, the replacement window had some damage to the frame. We raised this with Yorkshires Windows and about 4 weeks later someone came to check the damage and measure up for the replacement panes. We have been chasing them to do the work ever since and it's now mid April. I wouldn't use them again.
4 December 2025
Unprompted review
Reply from Yorkshire Windows
Hello Tim,
Thank you for your feedback.
We acknowledge the issues raised with the incorrect products, damaged panes and frames, and the delays in completing the remedial works. This is not the level of service we aim to provide.
This has been communicated to our project team and you will receive correspondence to arrange for the required remedial works to be completed.
Please accept our apologies for this delay.
Kindest Regards, The Customer Care Team.
Patio door
Had a new patio door installed fitter was very efficient and installed new door in about 3hours finish was very clean and tidy would recommend
20 March 2026
Unprompted review
Reply from Yorkshire Windows
Dear Peter,
Thank you for your great feedback! We’re pleased to hear that your new patio door was installed efficiently and to such a clean and tidy standard. It’s fantastic that the work was completed so quickly and met your expectations.
We really appreciate your recommendation!
The Customer Care Team.
Excellent experience and quick turnaround
I was really impressed with Yorkshire Windows after we used them for a new front door. They were very easy to deal with and their people arrived when they said they would. The turnaround time for our door was very quick and the installation was of a very high standard. I would recommend Yorkshire Windows.
12 March 2026
Unprompted review
Reply from Yorkshire Windows
Hello David,
Thank you for your fantastic feedback! We’re delighted to hear that you were impressed with your new front door and found the whole process easy to deal with. It’s great to know the team completed the installation to a high standard.
We really appreciate your recommendation and your kind comments.
Thank you, The Customer Care Team.
Great service, highly recommend
Great service! Lovely communication throughout the process and then a quick and tidy installation on the day. Thanks.
23 February 2026
Reply from Yorkshire Windows
Hello Jess,
Thank you for your kind review. We’re delighted to hear that you were pleased with the service provided.
Clear communication and a smooth installation are both very important to us, so it’s great to know that the process worked well for you and that the team completed the installation quickly and tidily on the day.
Thank you again for your feedback and for choosing us. If we can assist you with anything in the future, please don’t hesitate to get in touch.
Warm Regards,
The Customer Care Team.
Very friendly
Very friendly, professional staff. The individual who did the survey was knowledgable and fussed our dog (big positive). The door fitter was quick and efficient. Very happy with the service.
12 February 2026
Unprompted review
Reply from Yorkshire Windows
Hi Andrew,
Thank you for your wonderful feedback. We’re delighted to hear you found our team friendly and professional, and that the surveyor’s visit — including making friends with your dog — was a positive experience! It’s great to know the installation was completed quickly and efficiently and that you’re very happy with the service.
Kindest Regards, The Customer Service Team.
Reply from Yorkshire Windows
Dear Sue,
Thank you for your feedback! We’re delighted to hear the installation was quick, tidy, and left no damage.
We hope you enjoy your new windows and if there is anything further we can assist you with, feel free to reach out.
Warm Regards. The Customer Service Team.
very happy all cleaned after
22 January 2026
Reply from Yorkshire Windows
Dear Eileen,
Thank you for your lovely feedback. We’re really pleased to hear you were very happy with the service and that everything was left clean and tidy afterwards. Your comments mean a lot to the team, and we truly appreciate you taking the time to share them.
Kindest Regards, The Customer Service Team.
The original salesperson that visited…
The original salesperson that visited my home (James) was very professional, helpful and reassuring. The showroom staff at Doncaster and Wakefield were also very helpful.
Unfortunately my experience of office staff was the opposite including sending me a a very unwelcome e.mail demanding money or my planned installation may not go ahead. This was very upsetting as this was not the agreement I signed up to. I didn’t receive any follow up phone call as I requested and had to call again to be told this e.mail was a mistake. The installation went well. My rating would have been much higher if the admin side of the the service had been better.
15 January 2026
Reply from Yorkshire Windows
Hello Gina,
Thank you for your feedback. We’re glad James and our showroom teams provided helpful support and that the installation went well.
We sincerely apologise that the email from our office did not reflect your agreement and is not the standard we aim for. Your comments have been shared internally to improve our administrative processes.
We appreciate you raising this and thank you for your honest feedback.
Warm Regards, The Customer Service Team.
Very happy with the service I received…
Very happy with the service I received from start to finish. There was a slight delay in installation but this was communicated clearly and I received plenty of notice so it wasn't an issue. Everyone was very helpful and wouldn't hesitate to recommend them.
12 December 2025
Unprompted review
Reply from Yorkshire Windows
Hello Mr Griffiths,
Thank you for your kind feedback! We’re glad to hear you were happy with the service from start to finish and that the communication regarding the slight delay helped make it easier for you. We really appreciate your recommendation!
The Customer Service Team.
Absolutely recommend this company!
From start to finish the process was supported by the team. Lovely people at each stage and couldn't have been more helpful and friendly.
Installation of windows was excellent and absolutely satisfied - windows and door look amazing.
Thank you to all!
22 December 2025
Reply from Yorkshire Windows
Dear Tracey,
Thank you so much for your kind words! We’re delighted to hear that you felt supported at every stage and found our team helpful and friendly. It’s wonderful to know that you’re completely satisfied with your new windows and door, and that they look amazing. We really appreciate your feedback and thank you for choosing us!
Kind Regards, The Customer Service Team.
All went smoothly from ordering to…
All went smoothly from ordering to fitting excellent quality doors fitted by professionals would highly recommend
15 January 2026
Reply from Yorkshire Windows
Hello Robert,
Thank you for your kind feedback! We’re delighted to hear that the entire process, from ordering to fitting, went smoothly and that you’re happy with the quality of your doors. We really appreciate your recommendation!
Warm Regards, The Customer Service Team.
New windows and doors
The two installation engineers who came were lovely and respectful. They gave advice and were very tidy. They were also very quick and precise workers. I would highly recommend the company.
7 January 2026
Reply from Yorkshire Windows
Good afternoon Ms Samms,
Thank you for your kind feedback. We’re delighted to hear that our engineers were respectful, tidy, and provided helpful advice, while completing the work efficiently and accurately. Your recommendation means a lot to us!
Kindest Regards, The Customer Service Team.
From beginning to end
From beginning to end, the service was impressive. They quickly provided a quote and responded to all email inquiries promptly. The fitting was scheduled and executed smoothly, and we are thrilled with the door. Highly recommended. Our gratitude goes out to them.
26 December 2025
Unprompted review
Reply from Yorkshire Windows
Dear Kelly,
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you found the service impressive from start to finish, from the prompt quotation and responsive communication through to the smooth installation. It’s great to know you’re thrilled with your new door. Thank you for your recommendation and kind words — they are very much appreciated.
Best Wishes, The Customer Service Team.
Recommend. Great company and friendly staff
Great company and friendly staff. Kept informed all the way. Love the windows ands doors and the fitters were professional, organised and friendly. Would recommend them.
4 December 2025
Reply from Yorkshire Windows
Dear Sarah,
Thank you for your kind review. We’re delighted to hear that you found our team friendly and professional, and that you were kept informed throughout the process. It’s great to know you’re loving your new windows and doors and that the fitters made such a positive impression.
Thank you for your recommendation—we truly appreciate it.
Warm Regards, The Customer Service Team.
Almost perfect
Almost perfect. Just awaiting a repair & adjustment after a protruding screw damaged the strip on the side of the door. Otherwise we're highly satisfied.
12 December 2025
Reply from Yorkshire Windows
Hello Trevor,
Thank you for your feedback. We’re glad to hear that you’re highly satisfied with your door overall. We apologise for the issue with the protruding screw and want to assure you that the repair and adjustment will be completed promptly.
Many Thanks, The Customer Service Team.
Conservatory Build
Really pleased with build quality of my conservatory and the interaction with the build teams used by Yorkshire Windows.
27 November 2025
Reply from Yorkshire Windows
Dear Andy,
Thank you for your feedback. We’re delighted to hear that you’re pleased with the build quality of your conservatory and that your experience with our build teams was positive.
We truly appreciate your kind words and are always here if you need any further assistance.
Kindest Regards, The Customer Service Team.
Great initial visit
Great initial visit, very professional, the price quoted was very competitive.
Little hiccup with installation dates but came good in the end, very well fitted no issues with the installation at all.
27 October 2025
Reply from Yorkshire Windows
Hi Chris,
Thank you for your feedback. We’re glad to hear that your initial visit was professional and that you found our pricing competitive.
We appreciate your patience regarding the installation dates and are delighted that the installation went smoothly and met your expectations. Thank you for sharing your experience.
Many Thanks, The Customer Service Team.
The quality.
The quality of doors; personnel and work was on spot, however, for the keys in the door they do not seem to be smooth when opening or putting the key in the key hole. We called out for help because the key could not go in . We have observed that though the second padlock opens the entry of the key into key hole i isn't smooth. Overall the purchase is very good and gives a breathing space.
Thank you.
N/B as i said , all is perfect except the insertion of the key into the keyhole we are struggling to insert. am not sure if this is the nature of the padlock. Once the key is in the keyhole locking is smooth.
27 November 2025
Reply from Yorkshire Windows
Hello Judith,
Thank you for sharing your feedback. We're delighted to hear that you are pleased with the quality of the doors and the workmanship from our team.
We’re sorry to learn that you’ve experienced some difficulty with the keys and lock operation. This is not the experience we want for our customers, and we appreciate you bringing it to our attention. If the key insertion or locking action still feels anything less than smooth, please don’t hesitate to contact us—we’re more than happy to arrange a further check to ensure everything is working exactly as it should.
Thank you again for your review and for choosing us.
The Customer Service Team.
Yorkshire Windows
I was dreading the installation day, but I didn't need to worry. The fitters Mark and Cory turned up on time and got straight on with the job.
They were a good team and worked hard, efficiently and cleanly.
My new windows look great. I love them!
Customer service from start to finish has been spot on. Thanks Yorkshire Windows!
29 October 2025
Reply from Yorkshire Windows
Hello Diane,
Thank you so much for your wonderful feedback! We’re delighted to hear that Mark and Cory made installation day stress-free and that you’re so pleased with your new windows. It’s great to know the team’s hard work, efficiency, and care made such a positive impression. We’re also thrilled that you’ve had a smooth experience from start to finish — that’s exactly what we aim for.
Thank you again for choosing Yorkshire Windows, and we hope you continue to enjoy your new windows for many years to come.
Warm Regards, The Customer Service Team.
Fitting of door was fine and happy with…
Fitting of door was fine and happy with quality of door and work of fitters. But a simple mistake was made which could have been easily rectified. It took ten weeks to rectify and only after numerous phone calls and emails which went largely unanswered. You get a good idea of the quality of a company by how it responds to mistakes made. The response of Yorkshire Windows fell way short of what I would expect.
6 November 2025
Reply from Yorkshire Windows
Hello Mr kellett,
Thank you for your feedback. We sincerely apologise for the delays and the lack of communication regarding the installation of the correct door knocker to your door. While we are pleased that you were happy with the quality of the door and the work of our fitters, we acknowledge that our response to the mistake did not meet the high standards we aim for.
Kind Regards, The Customer Service Team.
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