YETI Reviews 17,493

You stood behind your product! Customer service is mostly ancient practice. You made a life time customer, as if I wasn't already!

I like their coolers, and gear well packed arriving on time no issues. I must say some stuff is overpriced but no problems with shipping or anything.

Great customer service and standing by their product. Thank you so much. Had a faulty zipper but the cooler was replaced at no charge. Thank you again!

They listened to my complaint, without judgements.
Once in contact, the exchange was without any problems.
Will recommend your company was on top without the hassle. Thank you.
I will be purchasing gifts for love ones.

Smooth return, excellent customer service, and both the website and human interaction were the best I have experienced.

Very prompt and quick warranty claim. The submission was a bit cumbersome with the pictures and website when I first tried thru my phone but just had to use my laptop which made it easier.

I love yeti , I literally have close to 6000 dollars worth of yeti and I will continue to buy more . My opinion, yeti is the top brand when it comes to quality for any type of product . I only wish I could get a 32 roadie in king crab .keep up the hard work .

Previous cooler bag zipper broke. Contacted support team sent pictures and got sent a brand new one a few weeks later after sending mine in.

My last order was a stackable mug, in the color Moon Dust. It was on sale, and I really wanted it because the color is gorgeous. This is my 2nd stackable mug. My first one is Cherry Blossom. I like the stackable mug sizes, plus they have white ceramic on the inside which makes it easier to clean.

This was a warranty issue. Contact with the customer representative via email was quick and easy.

Once I got the video size right, uploading pics and a video of the tumbler was easy as well. And the decision on whether Yeti would replace my tumbler came surprisingly quick.

All around, I was very pleased. Just happy to see a company stand behind their products like that. I own several Yeti mugs, tumblers, etc, and this experience validated that I’m supporting a company that, in turn, supports their customers.

Easy process, good service, a bit long to receive the exchange.

This purchase was actually a warranty replacement coffee mug. Yeti made the whole warranty process smooth and simple. All that was needed was an email with a couple of pictures. It was a good experience working with customer service.

Great overall experience

Excellent. The mugs were delivered on time and the customization was perfect. Excellent quality that Yeti is known for.

I love the custom design on my YETI. I chose the cactus and it is beautifully done. It makes my YETI completely my own!

Customer service was very quick easy. The only thing that I would like to see is for contact actually talk to somebody instead of emailing other than that everything was great.