We ordered a Rambler 18 oz Water Bottle in Pink with Designs on it as a gift for a friend. She loved it and brings it everywhere with her now! Great customer service and updates and excellent product... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Roy and Ryan Seiders founded YETI in 2006 based on a deep love for the outdoors and the belief that if something doesn’t work, fix it. And if it doesn’t exist, build it. Since then, we've been designing products that last for generations, get you out into the Wild, and keep you there longer. The coolers Roy and Ryan grew up with couldn’t meet the demands of serious anglers or last in the relentless Texas heat. So they made their own – designing the legendary Tundra® with enough insulation to keep ice for days and durability to last a lifetime. We’ve expanded into other products and categories since those first coolers, but our bull-simple approach to design hasn’t changed. Focus on quality. Design for durability. Never cut corners on form or function. It’s the same philosophy we’ve used to make drinkware, soft coolers, chairs, bags, cargo and more. Built for the Wild™ means it’s built to last. From hog hunts to happy hours and the backcountry to back stage, our products have been embraced by communities and outdoor pros across the world all connected through a single common thread – that the gear you rely on should never let you down.
Contact info
Austin, United States
- https://www.yeti.com/contact-us.html
- yeti.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great warranty and customer support.
I had a Yeti thermos that started leaking at cap and stopped holding ice. Had to record a video to show the problem, and they sent a brand new one. My daughter is thrilled :)
Great customer service- 5 stars!
We have told all our friends & family…
We have told all our friends & family how reputable Yeti as a company stands behind their products.
Process was seamless
Process was seamless. Received a replacement mug in no time. So happy this is a company that truly does stand by its products.
Yeti made it super easy to fix the…
Yeti made it super easy to fix the problems. This isn’t the first time it was this easy either. Great company that stands by their product is hard to find these days. Great job yeti.
I sent my yeti bottle return.but stilll…
I sent my yeti bottle return.but stilll no response
Great follow up
Stood by your product and covered the…
Stood by your product and covered the warranty of it 100%t
Yeti really takes care of you!
Excellent experience with the warranty
Excellent experience. The problem was take in charge and solve quickly. Very happy with my new tumbler.
Great customer service
My customized products came out great
Website was easy to use . Customization was straight forward and once you saved a design you could re use .
Communications were effective and delivery was timely
Warranty is great
Had my yeti go out in about 3 years and the warranty was still good. Sent it out got a new one. Awesome warranty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







