Yellowcom Reviews 797

Everything was explained in layman's terms.

Helpful company with good reply times with Michael looking after us

Fantastic team to work with. Always easy and clear!

Always Helpful
Everyone who answers the phone is well mannered and helpful and I appreciate always being directed to the right person to deal with my query

Very helpful customer service - Gerard phoned to make sure I got access and was familiar with the portal to get all the information I required

We had a connectivity issue which Michael Robinson helped resolve. He was very helpful throughout—kept us informed with regular updates, followed up promptly, and went above and beyond to make sure everything was running smoothly. Great support and much appreciated.

I’m very happy with the overall service Iv received from yous! Micheala has been fab.also the girl that I was first in contact with.far better than bt! Excellent service🥳

We continue to get great support at multiple levels from technical to account from the Yellowcom team. I have high expectations for our company needs and Yellowcom have always matched or exceeded these at times. To name a few specific people and to say thanks to Natalie, Gavin, Stephen & Andrew! ~ Dean Lyttle, North American Division Manager, AES Global

Super helpful. Michael Robinson was able to resolve our phone issue remotely and made sure to go above and beyond to check it was still working.

As a small business dealing with constant connectivity issues, the prospect of having a system with back up reducing the down time we previously faced was something that has the potential to future proof our business. Gavin was our point of contact and made the whole process so fluid. His dedication to ensuring all of our questions were answered was deeply appreciated. The communication was impeccable from start to finish and we will be definitely be recommending Gavin and Yellowcom to anyone thinking of future proofing their phone and broadband systems. Thanks Gav!

We recently moved our company telephone system to Yellowcom, the installation by Kieran was great, something other companies were trying to have us do ourselves. The support from Angela keeping us informed of the number being ported and any tweaks we wanted to the set up were done quickly and efficiently. Highly recommend

Yellowcom are a brilliant company and the staff particularly the support staff are fantastic. So easy and patient to deal with and all issues dealt with fast and efficiently
Gavin has been a huge support to us in particular

From the sales process right through until the migration of all services was successfully completed yellowcom have provided us great advice, good communication and a fast response. It's all in and working. Thanks.

Arthur is absolutely brilliant, so helpful and so kind. Their call hours are great too. 100% would recommend

Cameron was very helpful explaining the layout of my bill after I panicked because it was higher than first expected. He explained everything in a very calm manner and made sure I understood everything

Michael was so easy to talk to, nothing was a bother to him. He fixed the problem straight away while I was on the phone. Michael's customer service was excellant.

Want to say a big thank you to Ross and the account management team in helping me resolve my query, great service

Had a few issues in the beginning, however these were swiftly resolved and handled professionally by the team overlooking our case. Stephen Carson was a great help and was glad to check in with us regarding our progress, and ask if we needed furhter assistance. Really pleased so far with the service provided.

Siobhan was very professional and prompt with dealing with an account query I had. Responded and sorted out credits due same day.