Reply from Ybug
Hello Eva, thank you for your review! Much appreciated.
Cheers,
Radim
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Company details
Written by the company
Collect visual feedback, suggestions and bug reports from your team, your clients or website visitors. Ybug will automatically attach annotated screenshot and some important information about the browser environment and console log. Feedback reports can be easily forwarded to 25+ integrations including project management tools (such as Asana, Trello, Jira, Wrike, Teamwork Projects, YouTrack), customer support systems (Zendesk, Freshdesk) or software development platforms (such as GitHub, GitLab or Bitbucket).
Contact info
Nové sady 988/2, 60200, Brno, Czech Republic
- help@ybug.io
- ybug.io
4.4
Excellent
12 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Grear product and service really helped to streamline service with clients
4 May 2026
Unprompted review
Reply from Ybug
Hey Johnny, thanks a lot for your review! Cheers, Radim
Clear winner amongst other similar solutions
I have used Marker.io and Bugherd in the past and I am sticking with yBug for various reasons - very generous free plan, paid plans are reasonable, tight integration with Trello and ease of use in terms of installation *and* for end users ti interact with. Definitely recommend it to anyone who wants to have bug tracking/reporting capabilities without breaking the bank.
13 April 2026
Unprompted review
Reply from Ybug
Hey Christian, thanks for your review! Made my day :-)
Cheers, Radim from Ybug
Great and all good!
28 January 2026
Unprompted review
Reply from Ybug
Hey Attila, Thanks for the review! I'm glad to hear everything’s going well — really appreciate you taking the time to share 🙌
Cheers,
Radim / Ybug
Ybug rocks!
Ybug is very neat. Although we don't get much feedback, when we have it really helped. We could see what the user was referring to and where this was together with details about their environment, making the whole process of fixing bugs much smoother and faster. I would imagine that for large, high traffic websites, this would be pure gold but even for toddlers like mine, it showed itself to be a great app that really reduces friction for site owners and developers. Well worth trying.
27 January 2026
Unprompted review
Reply from Ybug
Hey there, thank you for the great review and for taking the time to share your experience. I'm glad to hear Ybug helped streamline your bug-fixing process — we really appreciate your feedback! Cheers,
Radim / Ybug
Very reactive staff and good solution
Very reactive staff and good solution. Super easy to implement.
13 January 2026
Unprompted review
Reply from Ybug
Hey William, thank you for your great review!
Personal service, like in the old days
I was able to talk directly with the guy who actually built this and knew what he had built (and not).
For the price, it is hands down the best value out there...
2 December 2025
Unprompted review
Reply from Ybug
Hey Jan,
thanks a lot for your kind review!
Cheers, Radim | Ybug
Responsive support team and a feature…
Responsive support team and a feature set that align quite well with our needs. Good value for money and easy to integrate into our projects. yBug really helps shortening the feedback loop for our end users and lets us create a dialog with them!
10 November 2025
Unprompted review
Reply from Ybug
Hello, Thank you so much for your kind words and detailed review! As always - if you need anything, feel free to reach out! :-) Cheers, Radim | Ybug
It's really simple and straightforward
It's really simple and straightforward, UI could be more modern and customizable.
4 November 2025
Unprompted review
Reply from Ybug
Hello, Thanks so much for your review! Totally hear you on the UI—the good news is we plan to update it in the near future. Best, Radim | Ybug
Tried every other feedback tool out there - Ybug is the clear winner
I run a software development agency and I've tried every other feedback tool out there - Ybug is the clear winner. It will offer all the critical features that you need. If it doesn't, the Ybug team is the most responsive I've seen and you can rest assure they'll add it if you ask them. :)
28 February 2025
Unprompted review
Reliable, Responsive, and Just Works
I've been using Ybug for four years across three different web apps, and it's been consistently excellent. The support team is super responsive, and they've rolled out new features quickly based on feedback. It’s been a reliable, low-friction way to collect bug reports and feedback from users and team members. Highly recommended.
23 April 2025
Unprompted review
Reply from Ybug
Hello, thank you for your awesome review!
Great tool with even better customer support
Our company recently started using Ybug. After encountering an issue with screenshotting an Iframe, we contacted Ybug. The help they offered was great! The issue was picked up quickly and resolved in no time.
We highly recommend Ybug!
15 April 2025
Unprompted review
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