Y and S Marble LTD Reviews 

170
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

From the very beginning, choosing a natural stone worktop was a long, emotional, and sometimes stressful journey. Looking back now, I can honestly say it was one of the best decisions I’ve ever... See more

Rated 4 out of 5 stars

We got a fantastic service from Y&S. All the guys Ala, Abir, Antony, Musa and Yaya very helpful and friendly. It took 3 days from templating to fit the worktop. The beautiful workstop is the best par... See more

Rated 4 out of 5 stars

The quality of the product and finished installation is of a very good standard. The only criticisms relate to customer service. Firstly they did not bring their own cutting bench to do some trimming... See more

Company replied

Rated 2 out of 5 stars

Recommended by our kitchen fitting company. Turned up with equipment on a tripod to measure, so thought all was good. On fitting day we heard machine use, cutting or grinding, but nothing said to us.... See more

Company details

  1. Stone Cutter

Written by the company

'Quartz, Granite, Marble & Porcelain Worktops & Countertops! We template, supply and install bespoke Stone Work Surfaces, including Kitchen Worktops, Countertops, Wet Rooms, Vanity Units, Tiles & more at unbeatable prices in London and surrounding areas, including Watford, Slough, Reading, Surrey & more! Get in touch for a free quote!


Contact info

3.8

Great

TrustScore 4 out of 5

170 reviews

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3.8

All reviews

(170)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience choosing our…

We had a great experience choosing our worktop & splash back. Abi was excellent in helping us to choose by showing the full slab not just a tiny sample. They managed to template on a Tuesday and fit on Friday. A good price when compared to the usual kitchen shops and a good range of styles. Definitely recommend Y and S.

13 May 2022
Rated 4 out of 5 stars

Supply and fit of kitchen counter

Mine was not an especially complicated or unusual request for a quartz kitchen counter. Nonetheless the people we spoke with were very helpful on the phone about the options. The person who did the templating and fitting was excellent.

The experience was spoiled by some poor communication at one point and multiple change of delivery dates but they then came through very rapidly and delivered/fitted my quartz worktop within a couple of weeks.

Very happy with the end result although the journey to get there wasn't completely stress free

23 April 2022
Rated 5 out of 5 stars

Great customer service

Great customer service, really quick and responsive. The worktop itself is amazing - looks brilliant, cut out perfectly and by far the cheapest quote. 100% recommend.

18 March 2022
Rated 4 out of 5 stars

Amit from start to finish was great…

Amit from start to finish was great very helpful always willing to please, only issue was fitters came a day early which we weren’t ready for. Amit was willing to tell the guys to go home and come back the following day if we really wanted.

3 March 2022
Rated 5 out of 5 stars

We were very pleased with the service…

We were very pleased with the service provided by Amit and then subsequently by his surveyor and fitters. The quality of the quartz provided was excellent and the price was extremely competitive. The time it took from measurements to fitting was 4 days which was great. We can not say enough about the fitters or praise them highly enough. They fitted over 9 metres of quartz across 5 areas including 2 sinks and a hob in just over 2 hours. The finished product is excellent. They worked incredibly hard and wouldnt even stop for a cup of tea!

21 December 2021
Rated 5 out of 5 stars

Outstanding Worktop supplier

I have always ran into Y&S when I am in need of a help and they have always supported my client and showroom. They solve issues, they communicate and they work very hard with the showrooms.

The fitting is never delayed and done to high standards.

I look forward to long term business partnership with Y&S Marble.

15 December 2021
Rated 5 out of 5 stars

Brilliant service

Brilliant service - accommodated numerous delays from our end and once on site nothing was too much trouble for the fitters. Would highly recommend, been great start to finish!

9 December 2021
Rated 2 out of 5 stars

Lovely marble but communication needs addressing

I am pleased with my worktops but the customer service is not brilliant. There is a lack of communication that needs addressing. I was not advised what time the fitting would be. Had to ring up to find out. The worst thing was I ordered a lovely tap from the company as advised by Abi ()who was lovely) but it was manufactured in Germany which means you will need further UK fittings - not a problem normally but the worktop fitters put the worktops on without the tap going inside. Therefore a terrible time trying to fit the tap as the gap behind was so tiny. Anyway just a warning to others. Do your research.

25 November 2021
Rated 5 out of 5 stars

Excellent communication, speedy process and best price I found!

Abi at Y&S Marble was a wonderful contact to deal with. I am still slightly surprised at how smooth and easy the whole process was. Despite being under very tight deadlines, everything was sorted very swiftly and to a high level of attention. Abi was always available to speak on the phone and the process of choosing the right stone was easy. Mohammed came to template and helped me choose my final colour.
This company was recommended to me, and I would recommend them whenever I can. Not only was their service wonderful, their prices were the best I got.

24 November 2021
Rated 5 out of 5 stars

Absolute brilliant after sale service

Absolute brilliant after sale service
This company was recommended by a relative ,as their prices were the best for kitchen worktops and we saved almost £2000 then other quotes for the same work tops
It’s been two years since we had our work tops installed, recently the filling came out of the joint and a gap started to show between two joints.
Sent them email with picture and I got a call within 30 minutes to say they would send someone to fix it.
they sent their staff and its all fixed without a fuss .
The staff were very helpful ,polite and cleaned up the mess after they finished
This is how all companies need to be.
Amit thank you for sorting it out so quickly.
Brilliant brilliant brilliant after sale service

11 November 2021
Unprompted review

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