Xpress Centres - Gloucester Reviews 6

TrustScore 4 out of 5

4.2

Gloucester Tesco Extra, Saint Oswalds Road, GL1 2SG Gloucester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had some damage caused by an idiot with a supermarket shopping trolley while my car was unattended. Xpress Centres at Gloucester St Oswalds Tesco repaired it to a great standard in just a few hours. W... See more

Company replied

Rated 5 out of 5 stars

Someone scrapped the side of my mini, didn't leave a note! So not happy at thought of huge expensive respray. This pop up was in Tesco carpark. From start to finish everyone so helpful and the cost wa... See more

Company replied

Rated 5 out of 5 stars

The repairs were carried out promptly and correctly to a good standard. There was a need to order two small parts which had been missed during the quotation phase. This was understandable in view of t... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from my initial enquiry through to the paint repair. So impressed with the quality of the work done, I can highly recommend them.

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info

  • Gloucester Tesco Extra, Saint Oswalds Road, GL1 2SG, Gloucester, England, United Kingdom

  • 0345 241 1431

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great service - a faultless repair job

Had some damage caused by an idiot with a supermarket shopping trolley while my car was unattended. Xpress Centres at Gloucester St Oswalds Tesco repaired it to a great standard in just a few hours. Would definitely use again. Great service

10 March 2022
Unprompted review
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Andrew,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Andy. It is not a great feeling when someone damages your vehicle and does not tell you, but we are glad that we could get your vehicle lookng back to how it was originally. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Someone scrapped the side of my mini

Someone scrapped the side of my mini, didn't leave a note! So not happy at thought of huge expensive respray. This pop up was in Tesco carpark. From start to finish everyone so helpful and the cost was a lot cheaper than other quotes. Only took a morning and you would never know. Fantastic job thank you so much. Very professional.

19 October 2021
Unprompted review
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Gilly,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Andy. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from my initial enquiry through to the paint repair. So impressed with the quality of the work done, I can highly recommend them.

1 September 2021
Unprompted review
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Mrs Rogers,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. We will pass on your kind words and review to Carl. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Good service and good repair job

Good service and good repair job overall. Would definitely use again and would recommend.

Many thanks

4 August 2021
Unprompted review
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Rob,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Jane,

Thank you for reviewing our service. Glad everything was to your liking. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

The repairs were carried out promptly but

The repairs were carried out promptly and correctly to a good standard. There was a need to order two small parts which had been missed during the quotation phase. This was understandable in view of the nature of the parts but it necessitated another round trip of 25 miles to sort it out..I was promised that the parts would be in within a couple of days and that I would get a phone call to agree when the job could be completed. That didn't happen and I had to chase. People then didn't phone back when promised so I had to phone again. Communication needs improvement and promises should be kept. It is now done but the hassle spoiled what was a good job

1 October 2020
Unprompted review
Xpress Centres - Gloucester logo

Reply from Xpress Centres - Gloucester

Hi Martyn, sorry to hear that you had a few issues with the logistical side of the repairs. It is always our intention to keep the customer fully informed throughout the repair process, for some reason this did not happen correctly and will be investigated, you should never have to chase us to check on progress. Thank you for your feedback and we will endeavour to improve our communications going forward. I am pleased that the repair was of a good standard and to your liking. If you could recommend us to friends and family that would be great. 👍👍👍

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