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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, most reviewers were let down by their experience overall. People experienced massive delivery delays, reporting that their parcels remained stuck at local storage hubs for many days without showing any visible tracking movement whatsoever. Consumers also complained about inaccurate delivery updates, where it was reported that the delivery address was incorrect or the customer was simply unavailable. Some reviewers were not happy with customer support, stating that communication channels were completely unresponsive and provided only unhelpful automated replies on phone and email. Reviewers additionally pointed out that delivery staff members were often very rude and unprofessional when handling dropped packages or general inquiries.

What people talk about most

Delivery service

Consumers express deep dissatisfaction regarding the delivery service, frequently reporting severe delays,... See more

Service

Clients share negative opinions on service, reporting major delivery delays, unhelpful agents, and concerns... See more

Customer service

People report negative experiences with customer service because support lines are unresponsive and automated... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and... See more

Staff

Reviewers highlight negative aspects of staff, frequently pointing out unprofessional behavior and rude... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

One of my online delivery pickup was not picked up for almost 10 days after booking. Five times they were out for pickup the same day they would cancel as customer asked for later pickup. When I conta... See more

Rated 1 out of 5 stars

Xpressbees is the worst logistics service company. They have been troubling me for the past three days for a prepaid delivery. Their boys mark it as ‘customer wanted future delivery’ without me asking... See more

Rated 1 out of 5 stars

I used to think DTDC had bad service, but they are not even bad. And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromise... See more


1.0

Bad

TrustScore 1 out of 5

964 reviews

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1-star

No history of asking for reviews

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1.0

All reviews

(964)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are not even worth 1 star

They are not even worth 1 star. They are basically scamsters. They won't deserve a review. Someone needs to raise police complain and shut down their service.
Don't expect prepaid package to deliver by them. Don't expect COD to deliver without any hustle.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Xpressbees. My shipments stopped getting assigned without any proper explanation, which directly affected my business. On top of that, two return shipments were marked as lost. Settlement has been initiated for only one shipment, while there is still no update or compensation for the other. Customer support has been slow and unhelpful, with no clear resolution despite repeated follow-ups. Such poor logistics management and lack of accountability have caused unnecessary financial losses and operational issues. I hope the company improves its service quality, transparency, and customer support. At present, I cannot recommend Xpressbees for business shipment

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Third class customer service

If youre a DTC founder and you wana spoil your image you can collabs with them.Company prefer to give money to lazy people who dont want to do work and No way to speak to the customer service.Third class service.Im waiting for the pickup from past 3 days and they dont care.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

ITS A STINGING BEE

ITS A STINGING BEE, BEWARE OF IT

AWD -153456560604428

WHILE ORDERING - DELIVERY PERIOD SHOWN WAS 4 DAYS

PICK UP DEALYED BY 1 DAY

DELIVERY DATE ONCE PARCEL PICKED UP- 6 DAYS

ON 6TH DAY IT SHOWED OUT FOR DELIVERY.

IT NEVER CAME AND INSTEAD THEIR REMARK WAS CUSTOMER NOT AVAILABLE/ CLOSED/ GATE& SECURITY RESTRICTIONS ETC. WHERE AS OUR SHOP IS ON OPEN MARKET, WHERE THERE IS NO SECURITY RESTRICTION, NO GATE TO STOP, AND IT REMAINS OPEN FOR WHOLE DAY AND THE CONTACT SITS IN THE SHOP ALL DAY.

NEXT DAY, WE TRIED TO CONTACT THEIR CUSTOMER CARE, WHICH SAYS WAIT THAT AN AUTOMATED RESPONSE. THEY HAVE NO OTHER WAY TO CONTACT ITS EITHER EMAIL THEM OR CALL THEIR NUMBER WHICH IS AUTOMATED.

THE BOOKING PARTNER GAVE THE ADDRESS OF THE XPRESSBEES DELIVERY CENTRE 50 METER FROM OUR SHOP. THERE DOES NOT EXIST OR EVER EXISTED ANY GODOWN/ OFFICE OF XPRESSBEES.

WE ARE AT TOTAL LOSS, TO WHETHER WE WOULD GET OUR PARCEL OR NOT. THEY ARE UNTRACEABLE AS OF NOW.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Xpressbees is the worst logistics…

Xpressbees is the worst logistics service company. They have been troubling me for the past three days for a prepaid delivery. Their boys mark it as ‘customer wanted future delivery’ without me asking for it. Their boys mark delivery boy is very rude and said he has transferred the delivery to another person. Now he has stopped picking calls. Xpressbees does not connect you to a customer care executive, only unhelpful automated responses on telephone as well as mail.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience

Sabse ghatiya dilivary services hai iski. Dilivry agent to jaise koi CEO ho bade compny ke. Call nhi lagta koi kuch pata nhi chalta hamara product kaha hai

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Complete Failure of Delivery Service

One of the worst courier companies I have ever dealt with.

My shipment reached the destination hub on 04 June but remained undelivered for over 9 days. During this period, the estimated delivery date kept changing and the tracking system even showed an incorrect “Wrong Pincode” status.

No one from XpressBees contacted me. Customer support was unresponsive and I received no meaningful updates.

Since I was travelling, I eventually tracked down the warehouse myself and visited in person. To my surprise, my parcel had been sitting there all along. I had to collect it myself because XpressBees failed to perform the service it was hired to provide.

Only after I collected the parcel was the tracking updated to “Delivered”.

This was not a delivery. It was a self-pickup forced upon the customer after days of delay, misinformation, and complete lack of accountability.

Based on my experience, I would strongly advise people and businesses to avoid XpressBees wherever possible.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst courier services

Worst courier services. I received my parcel like 15-20 days late and Irony is I had to goto the place where delivery agent called to pick up my parcel. I haven't had worst service like this ever.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely Outstanding… at Being…

Absolutely Outstanding… at Being Terrible

I just want to sincerely thank this delivery service for redefining my expectations—by setting them spectacularly low. If you’re someone who enjoys surprise delays, mysterious package disappearances, and zero communication, then congratulations, you’ve found your perfect match.
The delivery timeline is truly impressive. What was promised as “same-day” somehow turned into a thrilling multi-day adventure. It’s like tracking a ghost—except ghosts are more predictable.
Customer support deserves a special mention too. Reaching them feels like trying to win a game show. When you finally do, you’re treated to vague responses that somehow answer nothing at all. Truly a masterclass in saying words without meaning anything.
And let’s not forget the condition of the package—arriving as if it had gone through an intense obstacle course or a minor natural disaster. Adds character, I guess?
Overall, if your goal is frustration, confusion, and a test of your patience, this delivery service absolutely delivers. Just not your package.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Very bad work ethic

I really like the prompt services and delivery offered by the company but recently I have noticed that they have been raising weight discrepencies againt my "delivered" Orders where the dead weight was 1250g and the volumetric weight was 865g and they wanted to charge me for 3g slab. I dont understand how things work with them becoz I already shipped my packet under 2kg to be on the safer side.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Xpressbess is logistics scam

Xpressbess is logistics scam. Both scamming companies ( Xpressbess and Oyegifts ) doing business .

When i call to this number 02049116100
A stupid dummy ai bot will speak like arrange delivery postpone delivery no human will speak. No customer service in this logistics company.

Any people who affected by these idiots can raise the complaint here. Your hard earned money these scammers are enjoying. If any cyber crime police officers of any country watching this comment kindly take action on these idiot s

Scammed customers fill this form so that we can block their website permanently
supportcenter.godaddy dot com/abusereport/create-new-claim?plid=1

10 May 2026
Unprompted review
Rated 1 out of 5 stars

This service is consistent with poor…

This service is consistent with poor performance. There is no way you can reach their customer service and their chat bot service is shit! I don't know how this service is still existing. Always confirm with your vendor if they are using expresses, if yes, cancel your shipment or ask your vendor to change the delivery partner. Bluedart is much much much better

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst site I have ever scene recently I…

Worst site I have ever scene recently I received a product and it was damaged when I try to apply for a return it's showing its delivered nothing else and when I select damaged item it automatically showing delivered nothing else 2 customer care number has been provided and both number don't exist very dissapointed at xpressbees service

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Xpressbees the worst service

Always showing delivery has been delayed. Its been more than 6 days since expected date of delivery. From 3 days it is showing out for delivery but I still haven’t recieved it. This is the second time i am experiencing this issue with Xpressbees. I would totally not recommend it. Why is savanna and first cry using Xpressbees as their delivery partner? Xpressbees is the worst delivery service.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered from FirstCry and had the worst…

Ordered from FirstCry and had the worst delivery experience through their courier partner Xpressbees. The agent called me at 10:30pm which is well past reasonable hours to be contacting a customer and asks me to push the delivery to the next day. When he finally delivered, he was outright rude and blamed me for a clear misreading of the address on his part.

31 May 2026
Unprompted review

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