XenonPro Reviews 642

I've used XenonPro products on my vehicles for many years. They have many quality products for a wide range of vehicles. Understanding that electronics can sometimes go bad, I've had nothing but a gre... See more

Right from the start this company has been super easy to deal with. When I had questions before installing my lights a rep answered them very thoroughly. As I drive mostly at night I burnt out the low... See more

Kevin worked with me throughout with an issue I had. He resolved it in a timely manner and gave me great satisfaction on the result. Thanks again Kevin. A+ customer service here. (Edited on June... See more

I became part of the xenon family back in 2018 and i purchased my set of high and low beams.seven years later I have a minor issue with the bayonet on the light bulbs and with no questions asked I onl... See more

I received a kit for my wife’s van and found a faulty bulb. Got on chat with Kevin and he confirmed my problem and is sending me an immediate replacement. I will definitely be buying again in the futu... See more

Xenon Pro has the best customer service when you have an issue. No hassle replacement warranty is so easy and it always helps when you have the best CSR (Kevin) to answer your questions and take care... See more

One of my HID bulbs has a factory defect. I contacted customer service and Kevin helped me get a replacement shipped out the very next day. Quick response and easy to upload pictures of my problem. 10... See more

Awesome products and Customer support. I had a bulb go out after 2 years and live chat helped get another kit on the way for the price of shipping. I recommend this company and will do business with... See more

Lost Order I contacted XenonPro because I received an email that my order was delivered and had not received it. The customer service was outstanding and the representative addressed my concern rig... See more

Customer service should be an example for other businesses. Quick, answered the questions I had, and got me et up with the correct lights. Couldn't happier.

I recently had an issue where one of my warning cancellers split apart, causing one of my headlights to stop working. Kevin was extremely helpful throughout the entire process. He was able to locate... See more

This company is fantastic, product selection is excellent and the products themselves work fantastically. Best part is when they don't work for whatever reason, the customer support and warranty are... See more

Contacted them for a blown headlight and customer service rep Kevin walked me thru it no terrible and replaced the whole kit for damn near nothing. Easy to communicate and will definitely buy from thi... See more

I had a warranty claim for my LED headlights that I purchased in 2022. I reached out through there Live Chat on the website and within minutes, they had replacement Kit on the way. The expert I talked... See more

GREAT CUSTOMER SERVICE I have had these lights for over 2 years, and one side stopped working, so I reached out to them about their lifetime warranty replacement! They were able to help me and honor... See more

Kevin, with xenon pro, was courteous, helpful, pleasant, and professional. Kevin resolved my issues quickly and thoroughly, and I will continue to be a loyal xenon pro customer in the future. As well... See more

I bought the H11 6000k HID kit for my 2012 Traverse when I was putting new black headlamps in. I have always hated the dull yellow look of the halogen bulbs. The kit is great! great color and proje... See more

Kevin worked diligently via chat to troubleshoot an issue. He confirmed the parts were defective and with the lifetime warrenty provided a complete replacement. Fantastic company!

I got my first order and passenger headlight was not working properly. had to shake wires to get light to work. They sent me a replacement kit and I had the same problem. Sometimes no lights at all. I... See more

Stay away from Xenon Pro, when it comes to customer service, there is no service you get stuck talking to a computer. All of their stuff is just cheaply made and when it comes to leaving a review, you... See more

super fast customer service and no hassle on warranty. Very amazing light kits and such easy install.

BOUGHT A LOW BEEM KIT AND A FEW DAYS AFTER ONE OF THE BULBS WENT OUT. I CONTACTED THEM AND THEY HAD A WHOLE NEW KIT SENT OUT 5 MINUTES AFTER CONTACTING THEM. GREAT CUSTOMER SERVICE

The lights have been awesome and just had to do a warranty, Kevin was super helpful and took care of it very quickly. Very happy with their service.

XenonPro lifetime warranty terms are well articulated and they still follow them 5 years after the sale.

Fast chat response. Kevin was able to process a warranty replacement in just a few minutes.

Had to warranty my headlights and the customer service is great. Very quick and easy with a live chat. Would recommend.

excellent customer service! Kevin was on point and took care of everything. Highly recommend.

Kevin was quick to respond and helped with my warranty. Very awesome customer service

Kevin was awesome. I needed a warranty replacement and it was smooth…thank you!

One of the wires to a bulb came out during installation. Got onto the live chat and getting a replacement was trivial.

Always great customer service. They have never let me down.

It is great dealing with a company that actually honors their lifetime warranty!

Excellent warranty support with prompt, problem-solving service. Polite and patient agents who clearly guide you through replacements. A reliable and customer-focused company.

I unfortunetly received a defective HID bulb, but upon showing Kevin the images of the issue he immediately saw the issue and offered to send me a complete replacement set totally free, inlcuding free... See more

Website was easy to work with through the whole ordering and tracking process got the bulbs within a week very good quality I got them out of the box and hooked them up and they didn’t work so I check... See more

Had a connection issue with one of my headlights. I reached out for support and Kevin was right there immediately to help me troubleshoot the situation in real-time and resolve it. Great product, and... See more

Fast and seamless warranty! I love the support team.

Kevin was great and helpful!

Was nice. They honoured their warranty!

Quick and easy warranty replacement

Super assistance from your rep Kevin

Understood my needs perfectly!

Kevin was very helpful and informed of the lifetime warranty which I didn’t remember. I have delivery issue with FedEx to the address XenonPro has registered. Kevin did his best to navigate the issue... See more

Kevin was super helpful!

Awesome fast customer service had an issue with my bulb ordered and send photos/ videos resolved same day can’t wait to get the replacement:) thanks

Great customer service! Very responsive and customer oriented

I purchased LED lights for my motorcycle. The product is very nice but beware of shipping cost. The company is listed as being in Wilmington, NC but after I received the package, I was billed by Fe... See more

I recently purchased some of these bulbs for my Challenger. It was a hassle to figure out how to get them to work. When it did finally work, there are so many wires with the decoder etc you cannot put... See more

Customer service is great although I have had to replace 2 sets on my xenon light kits. First set I just had one of bulbs go out. Second set, I think something was wrong with the ballasts because th... See more

This company is trying to scam me. They say they have a bulb that fits my car but when it still flickers they say it is a problem with my vehicle and want to charge me to return the bulbs. They said t... See more

In short, I have been a customer for many years on various other vehicles mostly LED and some HID. I purchased HID headlights for my 2017 honesty and haven’t had nothing but problems with the wiring l... See more