I ordered over 4 weeks ago hoping to receive the order for a race. Bearing in mind i messaged before the order to see how long it would take for delivery which i got told was 7 days. Still heard nothi... See more
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See what reviewers are saying
Whilst the jerseys i order took a while to arrive (getting the fit right) I can whole heartedly say it was worth the wait, Laura was more than happy to keep me updated and Ian was fantastic dra... See more
Good looking jacket, accurately sized. Sensibly priced, delivered quickly & nicely packaged. Only negative was the really poorly stitched/fitted lining. One pocket developed a hole on the second weari... See more
Really happy with the Royal Blue Race kit I ordered really tough stuff, quality material Crashed a few times no holes or rips, also Ordered The Blue Softshell Jacket which has been brilliant on the... See more
Company details
- Adventure Sports
- Activewear Store
- Outerwear Store
- Sportwear Manufacturer
- Streetwear Store
- T-Shirt Company
Written by the company
MTB Apparel
Contact info
Suite 1 & 2 Bridge House, BL1 4NH, Bolton, United Kingdom
- info@x5cape.com
- x5cape.com
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Fantastic service and product very very…
Fantastic service and product very very helpful staff. Fantastic job !
Great products
Took rather a long time to arrive but very pleased with the fit, quality and look of the tops purchased.
Would recommend X5cape
Good communication. Good product and good response/delivery considering I ordered during Christmas holiday period.
Very quick turnaround and great product
Top quality garms
Website was so easy to navigate and find exactly what I wanted. Super quality clothing and super value for mo et.
Quality clothing and at a sale price
Great service
Tops look great and were customised. They kept me informed throughout as a delay due to the postal strike. Very decent prices.
Has been well over a month and still…
Has been well over a month and still haven’t reviewed my order. The tracking says it’s still in the UK.
Product is amazing
Product is amazing ! Delivery was slow. Likely Christmas time. But was happy with one and ended up getting 2 more
Superb quality products at a fair price…
Superb quality products at a fair price I’ve had T-shirts jerseys hoodies and pants all brilliant. Customer service excellent get back to you really fast.
Pleasure to deal with this company.
Great clothes
Great clothes. Great customisation. Quick and easy to use costumer service. Great design and material.
The sticker were great quality and very…
The sticker were great quality and very cool designs.
Absolutely brilliant clothing.
Absolutely brilliant clothing.. Comfortable & fairly hard wearing.. Made by mountain bikers for riders
Excellent communication
Excellent communication, honest staff and kit quality is amazing
Decent gear fits well competitive on…
Decent gear fits well competitive on price would recommend
Totally Chuffed
Really happy with the Royal Blue Race kit I ordered really tough stuff, quality material Crashed a few times no holes or rips, also Ordered The Blue Softshell Jacket which has been brilliant on the colder days!
Customer service is brilliant fast response and problems solved very fast.
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