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Zen Educate Reviews 

1,846
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and supportive staff, making interactions pleasant and productive. Many appreciate the straightforward onboarding process and excellent service, including proactive job matching and valuable training opportunities. People frequently highlight the user-friendly app for its simplicity in managing availability and accepting job requests, contributing to an efficient and positive overall experience. Conversely, a small portion of people felt dissatisfied with communication, citing difficulties reaching staff or getting responses to inquiries. Some also noted challenges with work availability, finding opportunities insufficient or requiring very quick action, alongside concerns about the DBS process and compensation for travel or last-minute cancellations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as supportive, friendly, and... See more

User experience

Consumers find the user experience to be positive, with many praising the app's ease of use and... See more

Service

Reviewers mention positive feedback about service, highlighting the agency's supportive and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, communication... See more

Application

Users describe positive interactions with the app, frequently praising its ease of use and convenience for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zen are proactive and great at providing a range of supply jobs. They listen to what the teacher wants and provide different opportunities. The team are great at keeping in contact and once you hav... See more

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 5 out of 5 stars

I’ve worked as a supply Primary teacher with Zen Educate for over five years now. It is my go-to agency due to their efficiency, competitive rates and high availability of work. But what makes Zen Edu... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,846)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

I loved working at The School

I loved working at The School. Zen were spot on with advice and directions for the school. I would love to have a Full Time role at Bryn Y Deryn . The pupils and Staff were great to work with 😊

10 February 2026
Rated 5 out of 5 stars

Welcoming staff

The school staff are really friendly and welcoming. They ensured at all times I was comfortable and had everything I needed to complete my role effectively.
All staff have a lovely relationship with the children and the school environment is one of calmness.

10 February 2026
Rated 5 out of 5 stars

My experience at Zen

While it’s only been a year since I’ve started with Zen, I’ve had amazing experiences within the team as well as in the school I have worked with. The staff from the agency and school are extremely friendly, helpful, and supportive, making it easy for me to work within the agency and find my way around. I am grateful for the experience and opportunities I have received through the agency, the skills I have gained, and friends i’ve made along the way.

5 February 2026
Rated 4 out of 5 stars

An easier and faster facility

Zen has made accessing to the agency easier and faster by updating your availability online rather than calling the agency.
Also, you can see your shifts online and access to a variety of free online trainings.

6 February 2026
Rated 5 out of 5 stars

• Professional, Supportive, and Inspiring

The staff at Zen are consistently attentive listeners who treat their employees with sincerity and respect. They make every effort to ensure that their team members feel satisfied with the responsibilities entrusted to them.
Ongoing communication is truly the key to success, and this is something I have personally experienced with them.
They also provide us with training from time to time in ways that align with our roles, which undoubtedly makes a meaningful difference.
Many thanks for all the efforts they continually make.
Special thanks to Matt Pyrke for his continuous support.

6 February 2026
Rated 5 out of 5 stars

Review

I worked with Zen Educate for four years and have had positive experience throughout that time. The team has made a genuine effort to match my skills and professional preferences with appropriate roles and schools. They also offer many useful online courses to help keep members aligned with permanent school staff.
I highly recommend Zen Educate to individuals seeking reliable and flexible jobs. While there are some challenges, such as last-minute cancellations by schools, the overall experience with the agency has been professional and supportive.

5 February 2026
Rated 5 out of 5 stars

Zen Educate is the best

Sincerely speaking, Zen Educate is the best. I have worked with Zen Educate for the past two years, and my experience has been excellent.
I highly appreciate Jaymie for the way he treats his staff—his thoughtfulness and professionalism are truly commendable. Caroline is also very kind and supportive.
I would highly recommend Zen Educate to anyone seeking a reliable and professional agency.

5 February 2026
Rated 4 out of 5 stars

School Folder

A folder of information about the school was provided, map, policies, photos of children in the classes that were big enough to recognise them, a phone in each classroom with a number for reception.

5 February 2026
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Zen Educate. Communication has been clear and supportive and the team are always friendly and approachable. They have taken the time to understand what kind of roles I’m looking for and have matched me with schools that are a good fit. I have felt supported throughout placements and really appreciate how straightforward and professional the whole process has been. The app/calendar is great also!! I would definitely recommend Zen to other educators looking for flexible and reliable work.

4 February 2026
Rated 4 out of 5 stars

Giving chance to new people who is…

Giving chance to new people who is interested to work with School but doesn’t have enough experience. Also giving people Work with their flexibility. thank you for giving me chance to work with different school and different people. That’s how I got a lot of experience.

3 February 2026
Rated 5 out of 5 stars

I’ve worked as a supply Primary teacher…

I’ve worked as a supply Primary teacher with Zen Educate for over five years now. It is my go-to agency due to their efficiency, competitive rates and high availability of work. But what makes Zen Educate better than other agencies I’ve worked with is their app. I get direct job requests and can accept or decline on the app, without the need to talk to an agent, or receiving early morning phone calls for last minute cover work. I can also update my calendar and availability so I am only receiving suitable jobs. It also means I know exactly which school, what year group and what rate I am expecting from the start. Zen Educate also makes the effort to find you long term work if that is something you wish and are constantly finding ways to improve through teacher feedback. Because of Zen I have built strong relationships with different schools in my local borough who are happy to request me back on a regular basis.

3 February 2026
Rated 3 out of 5 stars

I dont have a designated person.

I dont have a designated person.
I had it before... sometimes I feel hanging out!
Custoners service asked me to give a feed back when the matter has not been sorted, even before I talked to any member of zen educate
Overol, still geting soné post! So it is ok.

3 February 2026
Rated 4 out of 5 stars

Good communication

Good communication, systems work well. Frustrating when schools cancel a booking at the last minute but it’s communicated well and I guess you can’t help that!

30 January 2026

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