Do not waste your time with this company. You apply, they then waste your time with pointless requests for information, and then reject your application based on information you had previously provide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a waste of time registering with this agency. Elise appeared very friendly and helpful but on the whole the communication with the agency was so unprofessional in terms of never having an emai... See more
Company replied
I found everyone at Teacher Active in Exeter to be warm, friendly and efficient. Jasmine found me a great job and then another one which has led to me getting a permanent job. I really like the way Ja... See more
Company replied
Teacher Active is a reputable agency and it’s clear that they understand the challenges, trends and terminology of the teaching industry. They will always provide honest feedback, even if it’s not... See more
Company replied
Company details
Written by the company
TeacherActive are one of the UK’s biggest education recruitment agencies supporting Teachers, educational staff and schools to inspire and educate since 2004. Our expertise in education means we are able to support schools, colleges, sixth forms, adult learning settings, SEND, early years and residential settings in delivering excellent education across England and Wales.
Contact info
158 Edmund Street, B32HB, Birmingham, United Kingdom
- 01212003224
- infio@teacheractive.com
- teacheractive.com
2.9
Average
52 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not waste your time with this…
Do not waste your time with this company. You apply, they then waste your time with pointless requests for information, and then reject your application based on information you had previously provided them with. Stay away.
14 April 2026
Unprompted review
Reply from TeacherActive
Hi Tony
Thank you for taking the time to write this review. What you have described is not the high level of service we expect and we'd like to look into this. Please send any further comments or questions to feedback@teacheractive.com and a member of the team will be in touch.
Kind regards
TeacherActive
Extremely poor communication
It was a waste of time registering with this agency. Elise appeared very friendly and helpful but on the whole the communication with the agency was so unprofessional in terms of never having an email or call returned (I made several calls and emails). I even expressed my concern and offered feedback it's the worst agency I have dealt with in Liverpool.
9 April 2026
Unprompted review
Reply from TeacherActive
Hi John
We're sorry to hear that your calls and emails were not returned. What you have described is not the high level of service we expect and we'd like to look into this. Please send any further comments or questions to feedback@teacheractive.com and a member of the team will be in touch.
Kind regards
TeacherActive
My experience with TeacherActive was…
My experience with TeacherActive was very disappointing.
I did not feel treated fairly as a candidate, and despite repeatedly asking for feedback, I received little to no meaningful response. Communication was inconsistent and at times unprofessional.
I also found it concerning that the same roles were repeatedly advertised, which raised questions about the transparency of the recruitment process.
Due to these concerns, I submitted a formal complaint to the Employment Agency Standards Inspectorate.
Overall, I felt undervalued and not properly supported throughout the process. Based on my experience, I would not recommend this agency.
7 September 2025
Unprompted review
Reply from TeacherActive
Hi Adam
Thank you for your review.
You have received feedback from each of the three applications you made to our internal team in 2025 and were rejected professionally each time.
Our recruitment processes are audited by the REC year on year, and have continuously reached the gold standard rating. We recruit for several roles across our branches at the same time, sometimes with multiple of the same role available in a branch. So while some job adverts may have a similar description, they are individual roles and the location can vary. The complaint in question to the Employment Agency Standards Inspectorate did not find anything for us to action.
As mentioned previously, we do not tolerate foul or abusive language towards members of our team and therefore, along with our original feedback, we could not progress with your application.
We wish you all the best in your job search, and if you have any further questions please email them to feedback@teacheractive.com where a member of the senior leadership team will be in touch.
Kind regards
TeacherActive
Only two days work with them sending…
Only two days work with them sending back my availability seemed more of a tick box situation. Told them I am available numerous times since I got back off sick numerous times but not got back to me
7 March 2026
Unprompted review
Reply from TeacherActive
Hi Alastair
We appreciate all forms of feedback so thank you for taking the time to write this review. What you have described is not the high level of service we expect and we'd like to look into this. Please email further comments and questions to feedback@teacheractive.com and a member of the senior leadership team will be in touch.
Kind regards
TeacherActive
Working for them
I’ve been working for teacher active for a while now and there always very helpful my contact rhian has been helpful and listens to what I need she has been very helpful and supportive. I’ve had constant work so far and happy with them as an employer
5 January 2026
Unprompted review
Reply from TeacherActive
Hi Sarah
Thank you for taking the time to write this review, we're glad to hear how Rhian was able to help you. If you have any comments or questions, please don't hesitate to speak to the Cardiff team or email feedback@teacheractive.com
Kind regards
TeacherActive
Helpful, friendly and efficient
I found everyone at Teacher Active in Exeter to be warm, friendly and efficient. Jasmine found me a great job and then another one which has led to me getting a permanent job. I really like the way Jasmine kept in touch using WhatsApp, as it's so immediate and handy, and all the goodwill and encouragement to try cover supervisor work in the first place. Thank you Teacher Active!
14 January 2026
Unprompted review
Reply from TeacherActive
Hi Laura
Thank you for taking the time to write this review and for rating us five stars. We're glad to hear how Jasmine was able to find you a permanent role and support you in your journey. If you have any comments or questions, please don't hesitate to speak to the Exeter team or email feedback@teacheractive.com and a member of the team would be in touch.
Kind regards
TeacherActive
Reputable agency…
Teacher Active is a reputable agency and it’s clear that they understand the challenges, trends and terminology of the teaching industry.
They will always provide honest feedback, even if it’s not what you are hoping to hear. They build good relationships and my Consultants Nicola and Deion checks in regularly, offers post-placement support and takes an interest in your future plans.
You always feel like you are in good hands.
27 December 2025
Unprompted review
Reply from TeacherActive
Hi E.E
Thank you for taking the time to write this review and for rating us five stars! We're glad to hear how the London team have been able to help you.
If you have any comments or questions, please speak to the London team or email feedback@teacheractive.com where a member of the team will be in touch.
Kind regards
TeacherActive
Used to be great when Melissa was there…
Used to be great when Melissa was there now discriminate against me because I made a complete, gave my job to so called 'qualified. Teacher.
20 November 2025
Unprompted review
Reply from TeacherActive
Hi Jeffrey
We appreciate all forms of feedback so thank you for taking the time to write this review. What you have described is not the high level of service we expect and we would like to look into this. Please send further comments and questions to feedback@teacheractive.com and a member of the senior leadership team will be in touch.
Kind regards
TeacherActive
Fantastic Support
Jaimie (Branch Manager in Birmingham) has gone out of his way to find me work as a tutor - he is a dedicated and supportive person and I can't thank him enough :)
29 September 2025
Unprompted review
Reply from TeacherActive
Hi Ellen
Thank you for taking the time to write this review and for rating us five stars! We've passed your feedback onto Jaimie, if you have any comments or questions please don't hesitate to reach out to the team or email feedback@teacheractive.com
Kind regards
TeacherActive
AVOID
Misleading and ignorant people who lack manners, honesty and integrity. My friends and I graduated in June of this year and decided to give it a try by signing up with this agency. The recruiters were not bothered responding or clearing us for work. I refuse to believe they have an army of teachers at their disposal, considering that there are plenty of agencies in the city.
7 July 2025
Unprompted review
Reply from TeacherActive
We appreciate all forms of feedback, so thank you for taking the time to write this review. What you have described is not the high level of service we expect, and we would like to look into this. Please can you send comments or questions, along with which office you are registered with, to feedback@teacheractive.com and a member of the senior leadership team will be in touch.
Thank you and kind regards
TeacherActive
Do not work for TeacherActive
I registered with TeacherActive to work as a Behaviour Mentor and provided all the required documentation—a lengthy and detailed process. My references were contacted before I was even offered any work, and I also paid for an enhanced DBS check.
I had a successful interview and was then asked for additional information. I provided this information and was from then on completely ignored.
This level of disregard is highly unprofessional. It is unacceptable to share so much sensitive and personal information with an agency under the impression that there are work opportunities—only to be completely ignored.
Based on my experience, I would not recommend TeacherActive to prospective staff or to schools looking for a reliable and communicative agency.
Since then, I have registered with another agency, which has been highly professional, and I have been working successfully through them.
24 April 2025
Unprompted review
Reply from TeacherActive
We appreciate all forms of feedback, so thank you for taking the time to write this review. Our vetting process to work with us includes documentation and references for employment. This is in line with the UK Government's Keeping Children Safe in Education.
However, what you have described is not the high level of service we expect, and we would like to look into this. Please send further information along with any comments or questions to feedback@teacheractive.com where a member of the senior leadership team will be in touch.
Kind regards
TeacherActive
Victoria Liverpool
Victoria, my consultant, is always available to help.
She is very friendly and supportive.
I would highly recommend working for Teacher Active
1 July 2025
Unprompted review
Reply from TeacherActive
Hi Edita
Thank you for taking the time to write this review and for rating us five stars, we're glad to hear hoiw Victoria was able to help you.
If you have any comments or questions, please don't hesitate to speak to the Liverpool team or email feedback@teacheractive.com
Kind regards
TeacherActive
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Huge thanks to the team at Teacher Active for their excellent support with my referral process. They followed up thoroughly every step of the way. A special shout-out to Elise — she was incredibly responsive, even when covering for colleagues who were on leave. Really appreciate the dedication and quick communication. Highly recommended!
27 May 2025
Unprompted review
Reply from TeacherActive
Hi Hiu-Yan
Thank you for taking the time to write this review and for rating us five stars! We're glad to hear how Elise and the team were able to help you. If you have any comments or questions, please don't hesitate to reach out to the team or email feedback@teacheractive.com, and a member of the team will be in touch.
Thank you and kind regards
TeacherActive
Avoid TeacherActive – Misleading Process and Questionable Practices
I’m writing this review to caution other potential candidates. I recently attended a hiring event hosted by TeacherActive, along with a group of other job seekers.
We participated in group activities, after which the company selected a few individuals to proceed to the interview stage. I was among those selected and completed three interviews one on the day of the event and two more during the week.
After going through the entire process, I was ultimately rejected, with a vague and unconvincing reason given. During the process, one of the hiring managers even mentioned that multiple candidates had left the company in December, which raised some concerns about staff turnover.
What’s most troubling is that the same vacancy I applied for has been reposted several times since my rejection. This suggests the listing may be a “ghost job,” which is not only misleading but also highly inconsiderate to job seekers who invest time and energy into the process.
Another concern is data privacy. With the number of candidates they process, it’s unclear how TeacherActive handles personal information and whether they are truly GDPR compliant.
In summary, I would advise job seekers to be cautious and consider applying elsewhere. There are plenty of more transparent and respectful companies out there.
9 May 2025
Unprompted review
Reply from TeacherActive
Hi Jordan
We appreciate all forms of feedback, so thank you for taking the time to write this review.
I'm sorry that you feel you were given vague feedback at the hiring event. We always aim to be honest and transparent with our decision-making process. We held several interviews during this hiring day and, at times, we won't recruit anyone for a role if we haven't found the right person, given our rigorous process and high standards. We can appreciate that this may be frustrating for previous applicants when we re-post an advert, however, this does not mean we are posting 'ghost' job adverts.
We are fully compliant with GDPR legislation. You can find our privacy notice on our website https://www.teacheractive.com/app/data/tmp/images/Privacy%20Notice.pdf
To fully understand your experience and investigate this further, we would require further information from you. Please get in touch at feedback@teacheractive.com with any comments or questions, and a member of the senior leadership team will be in touch.
Kind regards
TeacherActive
Easy to work with TeacherActive
I have been working with TeacherActive for more than 1 year. I am so happy to work with them. Alex, Antonia and Luke always try to get a work and give advices for me. Highly appreciate them.
1 January 2025
Unprompted review
Reply from TeacherActive
Hi Piyanthi, thank you for taking the time to write this review and for rating us five stars! We're glad to hear how the Newcastle team were able to help you. If you have any comments or questions, feel free to speak to the Newcastle team or email feedback@teacheractive.com
Kind regards
TeacherActive
My experience has been very positive…
My experience has been very positive with TeacherActive. Antonia has been fantastic in supporting me in this journey.
16 April 2025
Unprompted review
Reply from TeacherActive
Thank you for taking the time to write this review and for rating us five stars, we're so glad to hear you enjoy working with Antonia and will pass your feedback on. If you have any further questions or comments, please don't hesitate to speak to the Newcastle team or email feedback@teacheractive.com
Kind regards
TeacherActive
Good agency to work for
Good agency to work for, Victoria, Elise and Abbie work hard to make sure I have a full week of tutoring, thank you! They are always available when I need them to sort any problems, good job.
21 February 2025
Unprompted review
Reply from TeacherActive
Hi Stuart
Thank you for taking the time to write this review and for rating us five stars, we're glad to hear how Victoria, Elise and Abbie were able to help you. If you have any comments or questions, please don't hesitate to speak to the team or email feedback@teacheractive.com
Kind regards
TeacherActive
Full of false promises
This outfit promises you lots. They even promise that after 10 assignments (cant remember exactly as been so long ago) with them your DBS fee is refunded. Well sadly thats all they are. Full of promises with little to show the other end. 2 years and only one measly job. Waste of time.
18 November 2024
Unprompted review
Reply from TeacherActive
Hi Junaid
We appreciate all forms of feedback so thank for you taking the time to write this review. What you have described is not the high level of service we expect and we'd like to look into this. Please send any further comments or questions to feedback@teacheractive.com and a senior member of the team will be in touch.
Kind regards
TeacherActive
Unprofessional, Not to be trusted; they caused me to suffer a financial loss.
I do not trust this agency (Preston) due to my negative experience resulting in a significant financial loss. Despite my efforts to provide my personal information to three staff members multiple times via phone and email, my file was never cleared in time for the interview/trial. My file should have been prioritised to be ready for the interview/trial. This oversight caused me to lose a week’s pay, as the interview date was rescheduled several times. I turned down other agencies to be available. Consequently, I requested that my data be removed because I no longer trust their assurances.
13 January 2025
Unprompted review
Reply from TeacherActive
Hi Ewa
We appreciate all forms of feedback so thank you for taking the time to write this review. What you have described is not the high level of service we expect and we would like to look into this. Please send further comments or questions to feedback@teacheractive.com and a member of the senior leadership team will be in touch to support.
Kind regards
TeacherActive
Don't waste your time
Wasted my time doing an online onboarding session, only to be told I would then need to come into the office just so they could scan my passport!!
Also falsely advertise jobs. The job I enquired about and was then given the school didn't even have a post available (I checked with another agency and then my friend who knows someone who works there). Sadly it seems this is many agencies way of getting you to register with them.
Do yourself a favour and don't waste your time with these guys, plenty of other more transparent agencies out there.
20 January 2025
Unprompted review
Reply from TeacherActive
Hi Chris
We appreciate all forms of feedback so thank you for taking the time to write this review. We’re sorry to hear that you did not enjoy the onboarding process, having evidence of physical proof of identity is standard practice during our onboarding and compliance process. This is to confirm that we have verified that the document is a true document as well as a true likeness to the individual. This process is set out both by the government and Keeping Children Safe in Education.
We work closely with all of our schools and through our direct line of communication can receive specific roles to hire for. Due to this, others may not be aware of the role available as it is not advertised elsewhere.
If you have any further comments or questions, a member of our senior team would be happy to discuss these with you, please email feedback@teacheractive.com and we would be happy to assist.
Kind regards
TeacherActive
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.