Banner for Zen Educate

Zen Educate Reviews 

1,846
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and supportive staff, making interactions pleasant and productive. Many appreciate the straightforward onboarding process and excellent service, including proactive job matching and valuable training opportunities. People frequently highlight the user-friendly app for its simplicity in managing availability and accepting job requests, contributing to an efficient and positive overall experience. Conversely, a small portion of people felt dissatisfied with communication, citing difficulties reaching staff or getting responses to inquiries. Some also noted challenges with work availability, finding opportunities insufficient or requiring very quick action, alongside concerns about the DBS process and compensation for travel or last-minute cancellations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as supportive, friendly, and... See more

User experience

Consumers find the user experience to be positive, with many praising the app's ease of use and... See more

Service

Reviewers mention positive feedback about service, highlighting the agency's supportive and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, communication... See more

Application

Users describe positive interactions with the app, frequently praising its ease of use and convenience for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zen are proactive and great at providing a range of supply jobs. They listen to what the teacher wants and provide different opportunities. The team are great at keeping in contact and once you hav... See more

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 5 out of 5 stars

I’ve worked as a supply Primary teacher with Zen Educate for over five years now. It is my go-to agency due to their efficiency, competitive rates and high availability of work. But what makes Zen Edu... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,846)

333 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall my experience with Zen has been…

Overall my experience with Zen has been positive. Setting up my profile has been easy to do and all questions that I’ve needed support with has been answered by the Zen team. The profile didn’t take long to get set up and everything was explained to me fully.
Overall I’m impressed with Zen.

27 March 2026
Rated 5 out of 5 stars

Onboarding was relatively quick and…

Onboarding was relatively quick and easy including a digital interview and training session. The app is intuitive and user-friendly and invitations to work give useful information and allow you to turn down a role, giving reason and also letting you opt out of future requests - valuable if, for example, the distance is too far to travel. There is also an additional small financial incentive when you join and online training modules available.

31 March 2026
Rated 5 out of 5 stars

Simple to use

I am finding the system for being told about upcoming positions really helpful and simple to use. It gives you the choice to accept/decline work to suit your needs. Better than lots of phone calls.

1 April 2026
Rated 5 out of 5 stars

I would absolutely recommend Zen…

I would absolutely recommend Zen Educate to anyone looking for teaching assistant roles like myself. Honestly, onboarding was quick. Within a week my profile was live and I was fully booked the week after.
The training modules available are so useful and detailed.
I'm here to stay😌

24 March 2026
Rated 5 out of 5 stars

I personally believe that zen educate…

I personally believe that zen educate is the best agency I have ever worked with.

They offer flexible and suitable opportunities for all who are looking for part time jobs and do study at the same time.

It is definitely a great opportunity and support for me.
I am really grateful to zen educate.

Thank you 🙏

17 March 2026
Unprompted review
Rated 4 out of 5 stars

Positive experiences

Super helpful staff, ready to answer queries whenever they arise, and happy always in finding the right schools for me. Lots of good experiences, under their management. Thanks guys! :)

11 March 2026
Rated 5 out of 5 stars

They always show’s…

They always show’s professionalism,responsive,helpful answering my any doubts.
A big thanks to the team Sarah, Taj patel, Nimmih,Quinn , Berendon with Whom I have wonderful experience with there advise and assistance.

9 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look