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Zen Educate Reviews 

1,847
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, supportive, and attentive listeners, ensuring their needs are met and making interactions pleasant and productive. The user experience, including the onboarding process, is frequently highlighted as straightforward and simple to complete, with many appreciating the efficient and professional approach. People find the company's app practical, easy to navigate, and a great tool for managing job requests and availability, which reviewers note effectively sets the service apart from other agencies. However, some people mentioned significant issues with communication, reporting difficulties reaching the company by phone and experiencing ignored voicemails or emails, leading to frustration.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness and strong... See more

Application

People report positive experiences with the app, often describing it as fantastic, great, and amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zen are proactive and great at providing a range of supply jobs. They listen to what the teacher wants and provide different opportunities. The team are great at keeping in contact and once you hav... See more

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 5 out of 5 stars

I’ve worked as a supply Primary teacher with Zen Educate for over five years now. It is my go-to agency due to their efficiency, competitive rates and high availability of work. But what makes Zen Edu... See more


Company details

  1. Recruitment Service

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,847)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zen Truro

Zen (especially Molly & Ben in Truro) have been great at finding the right sort of work for me recently.

20 January 2026
Rated 5 out of 5 stars

Very good

Rachael was very helpful in finding me a placement that is right for me and she communicates all changes effectively.

20 January 2026
Rated 5 out of 5 stars

Amazing company

Zen have been fantastic in listening to my needs and have been very supportive in finding me appropriate roles.

15 January 2026
Rated 5 out of 5 stars

Look no further!

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specific year groups or areas/schools you want to be considered for. There are lots of daily supply opportunities and also FT/PT longer term roles offered (if that's your bag!) I have been very happy with all my roles so far and I know I will always be well supported by the wonderful Zen team.

14 January 2026
Rated 1 out of 5 stars

Dehumanizing

I had an interview scheduled but I needed to fill out a job application first and in order to do that I had to agree to all the policies and the handbook. The handbook says that for a year after leaving an assignment I can't have any contact with any of the other staff. That told me that I'm not allowed to date or even make friends with other staff while I'm there because once I leave the assignment I I can't see them again. How awful!

12 January 2026
Unprompted review
Zen Educate logo

Reply from Zen Educate

Hello Brian,

Thank you for sharing your feedback regarding our onboarding process and policy documentation. We appreciate you bringing your perspective to our attention. A member of our team will reach out to you directly to discuss your concerns in more detail and provide further clarity on our standard agreements.

Zen Educate Team

Rated 5 out of 5 stars

My Experience


Hi, this is Saleha Zainab from Zen Educate. I'm thrilled to share my experience after working with them for a couple of months. Honestly, Zen Educate is the best company I've worked with in this field. Initially, I was hesitant and confused, but the team's incredible energy, calmness, and cooperative spirit immediately put me at ease. They guided me through the entire process, from onboarding to my first day, with exceptional support. I've completed several shifts and thoroughly enjoyed the work. The team is quick to respond, incredibly helpful, patient, and calm. I'm definitely looking forward to continuing with Zen Educate and hope to stay with them for a long time. Thank you, Zen Educate!"

9 January 2026
Unprompted review

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