ZAGG Reviews 

This company is terrible. Worst customer service and over-promise, under-deliver ever. Nicely done, Zagg.

Screens crack easily, used to be great screens, something has changed, don’t waste your money on this product , customer service takes an age to contact you too…..

If I could leave 0 stars I would.
1. Ordered a replacement phone screen protector, they were out.
2. A month later they send an empty package
3. After my complaint about the empty package I get an Apple Watch protector. These people are a joke.

I bought product because of the Warranty 60$
For a screen protector with lifetime replacement I registered product after purchase.
I have now tried to replace it twice and every time it’s cancelled by the company.
They don’t honor the warranty waste of money it’s 60$ junk without a warranty plus they wanna charge 10$ for shipping

THIS IS A TOTAL SCAM! STAY AWAY FROM THIS BRAND! IT CHARGED $27 FOR WARRANTY REPLACEMENT INSTEAD OF $10 AT THE CHECKOUT! VERY SKETCHY! AND WHEN YOU CALL THEM RIGHT AWAY TO CANCEL THE ORDER, YOU WAIT SUPER LONG LIKE A DOG AND THEY REFUSE TO CANCEL IT.

Both the iPhone 17 screen and camera protector cracked pretty badly within a couple weeks. Then the replacement warranty is separate for each part - so separate shipping - at which point - I think I'll put that $20 toward a better product. At least the screen itself did not crack.

First it is not a quality product and doesn’t work, had 2 replacements in a year same phone. Warranty doesn’t cover it I had to pay $9.99 each time and they try to get you to purchase extra stuff. Never again.

ZAGG should go out of business! I order a replacement cover for my iPhone 17 that was under warranty and after 30 days never received it. While checking on their website, it showed it as shipped with a UPS number when clicking on track, the number does not exist. Their customer service is POOR because no one ever answer the phone. Go on Amazon and find one. This company sucks.

DO NOT waste your time with these products! When it comes time for a replacement, you will undoubtedly get the run-around treatment. What should take 1-2 business days to be in the mail will take 7-10. The tracking system will not work properly. Save the headaches and buy screen protectors from your local malls. You can get 2 for 1/2 the price of these, all without the headaches.

ZAGG delivered a damaged and previously used product.

I initiated the replacement myself through their portal and the only thing I ever received was a billing confirmation for that replacement.

No shipment confirmation.
No tracking.
No indication that a replacement was ever processed.

Weeks passed with nothing.
I sought resolution.

Every message that followed was computer generated. No human involvement whatsoever.

No review.
No escalation.
No accountability.

Charging a customer for a replacement that is never shipped raises serious concerns about deceptive business practices.

Especially considering that the original product they sent was used and damaged.

Zagg has 0, ZERO, customer service. I ordered a screen protector, paid 20$ for the express 2-3 shipping, on May 7th. I sent them "emails" because that's the only thing you can do on the 10th of May when the order still stated that it was "awaiting fulfillment." Understood there's a shipping issue, but you had better refund the express shipping money!! If it's no longer express, then the money needs to be returned.

Nothing good. The screen protectors are a joke and chip quickly. This is my 3rd one and the glass can cut your fingers. I paid extra for expedited shipping and they didn’t ship in the time they said but good luck getting that money back. No phone no email no customer service. About 25 minutes with the dumbest bot on the planet that kept going in circles like a drunken teenager I gave up. Guess I’ll just wait another week for a crappy service from a crappy company.

Customer service over the phone was great a mistake was made they did their best to fix it plus they refunded my money. Excellent products and excellent service. Great warranty. Fast reply. Fast delivery.

Paid for 2-5 day shipping 7days later find out its just now being processed to be shipped so in another 2-5days i will receive my order. Warranty is not worth paying for when it costs less to buy a replacement screen cover 3pack at the store the same day.

Took them 11 days to ship 3 of 4 items. Will not be ordering from them again. That is completely unacceptable. Stay away from or buy in-store for even more money. Worst of all, the 4 items were warranty claims/replacements for products that had broken. You'd think they would be more responsive.

Screen protector was fine but the “free” replacements under the unlimited warranty costs $10 per item (which you can’t bundle if you need two screens replaced). The shipping takes forever. You’re much better off just buying screen protectors off of Amazon.

If I could give Zagg no stars I definitely would. For the price of these products you would think it would be good quality. You have a phone case and your phone drops your case will chip right away. This company is such a ripoff. I purchased a case and the same week the stand came right off. A few days after I get a replacement and the bottom cracked. So Zagg gives me a credit so that I can get a new case without paying deliver fee. I wait almost 10 days to get the case when it says ship in 1-3 days. I go to open my mail box and all I have in it is an envelope with a packing slip. WHERE IS MY CASE !!!

Excellent products
Highly recommended

This is my second Zagg screen protector purchase for my new Samsung phone. I bought the Zagg invisible shield XTR5 screen protector and yes it cost $55. However replacing your screen costs way more than that. The new packaging to apply the screen protector is outstanding, simply simple and almost like magic. That's worth the $55 for me alone. 😄

Their screen protectors for Samsung phones are complete junk. Two weeks after purchasing, it already had dings and dints from routine wear. The corner is starting to peal (it was installed "professionally"). I'm not someone who mistreats phones and the fact that it can be damaged so easily makes me think their business model is to sell an overpriced protector and continue to make money they sell it over and over as it repeatedly fails (let's be real, $10 more than covers the product manufacturing cost and shipping). It seems that many others have had the same experience. Avoid.