YuLife Reviews 

914
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is exceptionally useful, providing great motivation and wonderful rewards for maintaining a healthy and active lifestyle. Users find the platform to be an essential asset that seamlessly integrates into their daily routines. People also highlight the outstanding support team, noting their rapid response times and friendly, patient attitude when resolving technical issues. Consumers consistently express deep satisfaction with the efficient communication, helpful guidance, and professional assistance provided by staff members during every interaction. Reviewers appreciate how quickly questions are answered and problems are solved.

What people talk about most

Customer service

Consumers find customer service to be positive, frequently praising prompt responses, helpful agents, and... See more

Staff

Customers had positive experiences with staff, expressing great satisfaction with the helpful, polite, and... See more

Response time

Reviewers highlight great satisfaction regarding response time, frequently praising the prompt communication... See more

Application

Customers consistently note positive experiences with application, praising the motivating platform, amazing... See more

Service

People report positive experiences with service, often highlighting prompt responses and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more

Rated 5 out of 5 stars

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more

Company replied

Rated 5 out of 5 stars

What a great app this is! Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.

Company replied


Company details

  1. Business to Business Service
  2. also in
  3. Human Resource Consulting
  4. Income Protection Insurance Company
  5. Insurance Company
  6. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(914)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant lady at the end of the…

Brilliant lady at the end of the emails, knew exactly what to try. Elisabeth is a credit to your company.

28 February 2025
YuLife logo

Reply from YuLife

Hey Kathryn, thanks for taking the time to leave this lovely review! I've passed on your thanks to Elisabeth 🤩

Rated 4 out of 5 stars

Not bad at all

Not bad at all, YuLife managed to get my problem sorted. I was not sure if I was talking to a Human or AI ? Nevertheless, I had my issue resolved well in the end.

27 February 2025
YuLife logo

Reply from YuLife

Hey Matt! Thanks for taking the time to leave this review; I'm pleased to confirm that we're 100% human over here at YuLife 😁

Rated 5 out of 5 stars

An app that rewards exercise and well being

Half of the employees have full access to all the challenges whilst the other half are in a control group that only receive yu-coin from daily steps. The control group do receive additional yu-coin though so still fully benefit from the vouchers on offer. I have used all mine to benefit charity including planting trees, cleaning the ocean, sharing meals and donating clean water. At some point the control group will get access to all the challenges. This app rewards you when you walk, when you do things to improve your well being so what's not good about that! And a weekly draw where I won a big Amazon voucher - luck must have been on my side to reward me for giving away all my yu-coin

18 February 2025
Rated 5 out of 5 stars

Great App, Great Customer Service.

I love the YuLife app, it encourages healthy habits for body and mind with rewards you can use in real life (exchange earned coins for money off vouchers or donate to charities). There’s extra coins for streaks, but it’s not toxic like other apps - you get the coin when you complete, you don’t lose progress!

I had a tech issue with applying a voucher and the customer service team responded very quickly. Elisabeth was AMAZING! She was patient and very helpful - genuinely wanted to help me solve the issue (which we did 💪🏼). Quick to respond and very customer-focussed. I am one happy giraffe right now 🦒 (IYKYK)
Thank you Elisabeth🫶🏼 ⭐️⭐️⭐️⭐️⭐️

18 February 2025
Unprompted review
YuLife logo

Reply from YuLife

Hey Emma, thanks for taking the time to leave this lovely review! We agree that Elisabeth is amazing, and we've passed your thanks on ☺️🦒

Rated 5 out of 5 stars

I love using YuLife

I love using YuLife, just simply for the fact that you're able to convert YuCoin's into real life vouchers. Give's me something to work towards

6 February 2025
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Robyn was so helpful and patient in resolving my problem (which was completely my error) Absolute superstar! Thank you Robyn :-)

11 February 2025
YuLife logo

Reply from YuLife

🤩 thank you for this lovely feedback; we've passed your thanks onto Robyn!

Rated 5 out of 5 stars

Fantastic service that Encourages you to be better while offering real rewards

Fantastic service that encourages you to walk and exercise more, train your brain with sudokus, provides free meditation sessions and also free yoga sessions and other exercise videos, and rewards you for doing so with points you can trade for vouchers for many useful stores - Aldi, Tesco, Amazon, Sainsburys to name a few

10 February 2025
YuLife logo

Reply from YuLife

Thanks for taking the time to leave this fantastic review, Tom; we love having you onboard!

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