Yeslawyer Reviews 

1,906
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,899 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and supportive nature of the staff, noting that representatives take the time to listen patiently to every personal concern. Consumers consistently find the initial onboarding process to be exceptionally smooth, easy, and highly informative, leaving them feeling fully respected and well-guided. Some people were dissatisfied with communication issues, noting difficulties reaching representatives or experiencing noticeable delays in receiving updates regarding their legal matters. Others also mentioned instances where the service felt overly rushed, leading to concerns about overall professional competence and poor communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as kind, helpful, and very... See more

Customer service

Users describe positive interactions with customer service, praising staff for being extremely helpful,... See more

Service

Reviewers mention positive feedback about service, noting that staff are welcoming, professional, and listen... See more

User experience

Customers report positive experiences with user_experience, highlighting that processes are quick, simple,... See more

Response time

Clients share positive opinions on response time, noting that support agents are very fast in getting back to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady I was speaking too was very understanding and took the time to listen to all my concerns. She listened to everything that happened to me during the years at my workplace. I pray someone take... See more

Rated 5 out of 5 stars

The customer service made my experience amazing. He was very kind and respectful. He gave me plenty of opportunities to have the floor. I just pray that yeslawyers win my case. Because it’s too much d... See more

Rated 5 out of 5 stars

The consultant was great. She made sure I understood each step of the process. I hung up feeling that I would be at least heard.



Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,906)

1,905 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Toi King

Mrs. Nerisa has been wonderful and very understanding to my current situation. I am very thankful for her assistance today and looking forward for our next outcome.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

My intake call was rushed and used…

My intake call was rushed and used Sales tactics to get me to sign the documents before we get off the phone with promises and attorney would contact me to go over a full consultation. I later learned they were preparing a demand letter to send before a full consultation, or speaking with an attorney on my behalf. I called, texted, emailed for a week and the only way I got a hold of somebody was by contacting them through my husband's phone number. Once I talk to them, they tried to tell me they would give me a call back and refuse to let me speak to a supervisor. It reached a point I lost trust and had poor follow up from them so I had to cancel. Disappointing.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

So far it's been amazing

So far it's been amazing! I have called multiple local attorneys and all either way too expensive for a consultation or no guarantee win but require payment. They have been very understanding of my situation

3 August 2026
Unprompted review
Rated 5 out of 5 stars

On 8/3 Christine with yeslawyercom…

On 8/3 Christine with yeslawyercom helped me very well. I’m pleased to say she listened and explained the process and took my matters into her hands. I felt very confident and comfortable moving forward with this company and thank her for allowing me to be free in explaining my situation. I look forward to working with yeslawyer with my case

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I only received if one phone call from an actual lawyer in 6 months. Then they proceeded to close my case 4 months into the case. After that about 2 weeks later they opened it back up and they close it again about a month and a half two months later but during this process they asked me for my I-9 information and my ID and everything look like he was proceeding to get my lawsuit taken care of and nothing. So I think it's a scam they want to never asked me for my ID and my I-9 information if they wouldn't planning on getting some money from somewhere.

27 June 2026
Unprompted review

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