YesAsia.com Ltd. Reviews 

970
•
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Item prices have shipping cost priced in yet still charge extra for shipping so that you are forced to meet their very high minimum purchase bar to qualify for "free shipping". Shipping is VERY slow.... See more

Rated 4 out of 5 stars

the web page works fine but it continues to bring me back to the same verification page where the same letters and numbers are shown. it is easy to bypass by refreshing the page but can get a little a... See more

Rated 5 out of 5 stars

I am a K-Pop, J-Rock, Thai-BL and Drama lover, since years I am ordering music and DVD's here. I was always satisfied and things arrive in best condition. The prices are a little high ... but what w... See more

Rated 5 out of 5 stars

I have been ordering from YesAsia for at least 4 years now and have hardly had any issues. We ironed out all problems that occurred and I would say that almost all of the time everything runs perfect... See more

Company details

  1. Movie Rental Store
  2. also in
  3. Book Store
  4. Game Store
  5. Gaming service Provider
  6. Music Store
  7. Toy Store

Information provided by various external sources

Established in 1998, YesAsia.com has since emerged as the leading Internet source for Asian entertainment products. With quality service, a user-friendly interface, culture-specific content, fresh new releases, and a comprehensive selection of products, YesAsia.com has become a favorite of customers worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

970 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(970)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible customer service

I preordered a kpop album in August. I received the wrong poster which came with it. They initially offered to replace it but spent months “looking for a replacement”. I then requested a refund, to which they provided a store credit. I then used this credit to purchase a new poster. It is now December. They again have sent me the wrong poster. Do not buy anything from them. They are scammers and will not listen to your complaints. They are incompetent and provide inadequate customer service.

22 December 2023
Unprompted review
Rated 3 out of 5 stars

VideoCD Collectors Beware!

I am a collector who was browsing around this website for VideoCDs, and came across a listing for a collection of computer generated art films which I am a fan of. I placed the order, and waited for over a month for the order’s status to change, only for the order to be canceled due to their supplier not having this item in stock.

I did get a full refund, so I won’t give them anything less than three stars. However, to have items listed for sale only to be canceled because their supplier cannot keep track of what they have in stock is unacceptable, especially for collectors of such rare & niche content such as myself! It is possible that there are some other items still listed on the website for sale that aren’t even available, but I'd rather not be the one to find that out, even if I do get my money back! Not going to have my time wasted again!

12 April 2023
Unprompted review
Rated 5 out of 5 stars

I hadn't looked over the YesAsia…

I hadn't looked over the YesAsia website in years for DVD items. I took a chance and decided to try shopping at YesAsia. It was a little bumpy as my payment options were out of date. However, YesAsia did suggest that I use PayPal. I like that I can use this as a method of payment

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Best experiences for years

I am a K-Pop, J-Rock, Thai-BL and Drama lover, since years I am ordering music and DVD's here. I was always satisfied and things arrive in best condition. The prices are a little high ... but what will one do with ones Asia-addiction *g*
Products are authentic, the shopping is hassle free and shipment is speedy and well packaged.
A good experience all the time.

23 October 2023
Unprompted review
Rated 4 out of 5 stars

Site has alot of movies

Site has alot of movies, and Dramas but I would like to see more movies and Dramas with Zhang Han available for purchase with English Subtitles to the USA. I was excited to find you are my destiny but I am looking for Meteor showers with Zhang Han, and The Four

14 October 2023
Unprompted review
Rated 5 out of 5 stars

YesAsia is fast and easy

I have been using YesAsia for 7 years. Their catalogue of manga, music and movies is fantastic and they have things up for pre-order as soon as they're announced.
Checkout is smooth and everything works. The website looks a little dated, but its fast and doesn't crash like its contemporaries.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Always good to shop with YESASIA

Always good to shop with YESASIA. I have been a customer for so many years. The products are authentic; the shopping is hassle free and shipment is speedy and well packaged.
A good experience all the time . The customer service is excellent with speedy and satisfactory resolution to problems when things go wrong. I hope they continue in the same way. A****

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfect

This is my main provider for Asia media (CD, DVD, Blu-Ray). I have some 15 years of use and some 900 media purchased, without any trouble – Perfect communication, Good Shipping, and items well protected. Some shipment have no tracking information but I never experienced any delivery issue !

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Recommend

Packed with care, came on time, everything there as mentioned. Recommend.

7 September 2023
Unprompted review

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