yaantra Reviews 

1,061
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hiii I have ordered Samsung mobile with exchanging my Oneplus mobile. When the flipkart deliver boy check my oneplus mobile with Yaantra Application, it's not working. When he start... See more

Rated 1 out of 5 stars

I gave a device for screen replacement but they reported some other problem besides that, I approved the quotation given by them . I found when phone delivered after one day stopped working, When I as... See more

Company replied

Rated 5 out of 5 stars

Excellent doorstep service. Got my iPhone screen replaced. Phone got a new life. Very prompt and courteous response by them. Whole think from booking t he appointment and repair took 2 hours. Mo... See more

Company replied

Rated 1 out of 5 stars

Not at all satisfied. They don't care / don't lift phones to listen complaints/ feed back. Only prompt in collecting / giving back mobile that too with charges ( not free, as claims). Don't waste mone... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Yaantra is providing repairing, refurbished and unboxed mobile phone services with free pick and drop facilities. We repair Broken screen and water damaged


Contact info

1.9

Poor

TrustScore 2 out of 5

1K reviews

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1-star

No recent history of asking for reviews

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1.9

All reviews

(1,061)

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Rated 1 out of 5 stars

I have got my realme phone repaired a…

I have got my realme phone repaired a few days back. I paid 2700 for the display issue. But I found issues in battey backup. My phone's battery backup was extremely good and it didn't get off even if fall down. But now it gets off with a light stroke and need to charge it twice a day.. Will not recommend.

26 October 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will surely look into your case and reach you shortly for the resolution.

Rated 1 out of 5 stars

The worst service ever!

The worst service ever!! I got my iPhone 8 camera replaced and paid ₹4000 for the replacement. Within 10 days it stopped working again and was causing problems in other features as well. Sent the phone back as it was under warranty and then they took 10 days to repair it and didn’t even look at other repairs that were supposed to be done. They give excuses like ‘product unavailability’ and ‘quality check’ but honestly, their service is the worst you can find in the device repairing market!! Even local dealers can help you out better than Yaantra.

18 October 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will surely look into your case and reach you shortly for the resolution.

Rated 5 out of 5 stars

Good service 4 hours change display…

Good service 4 hours change display deliver mobile good job Yaantra Fe kamesh

14 October 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 1 out of 5 stars

One of the corrupt company I had…

One of the ghatiya company I had even seen in my life. So horrible experience I had given one mobile to repair which was actually a water damaged they had advise that it will get repaired and will cost 6000 I agree they do some temporary fixing and sent me after taking 2 month within in use of one day it's showing its true nature and experiencing a lots of problem when I contacted them they are saying we will check again but not under warranty even though it was in warranty. Again they picked up and after 2 week they are saying so many things are faulty and need 7000 again. Even after my approval they failed to repair and at last they send the dead phone like the one I gave them very early.

I beg you all if you have major damage like water , scree and any thing critical don't go with this company they will loot you and you will get nothing ...

Do you think I am a fool if you already repaired the first time with a warranty of 3 month and in middle of that if my phone failed again why should I go to another service centre are you mad it's all done by your team due to lack of my neglegency it has cost me .
Also second time when I sent my mobile to you at that time the phone was live and now you returned with dead one do you have any answer .or you will again say no no we got dead phone shame on you again I will appel who ever thinking of repairing their phone to this yantra please don't go go to local shop I beg it's my personal experience...

8 October 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. As already updated to you that your device was opened in other service center and parts were wrongly connected with each other due to which warranty of the device gets void. It is our constant endeavor to ensure our service drives positive experience. We truly apologize for the difficulty you encountered in your case.


Rated 5 out of 5 stars

Very good service

28 September 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

I have given my mobile for repair

I have given my mobile for repair. Previously I have good experience with yaantra.

27 September 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 3 out of 5 stars

Good Service

16 September 2020
Unprompted review
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Reply from yaantra

Thank you for your 3 star rating. Please let us know how can we improve your experience to make it 5 star.

Rated 5 out of 5 stars

Thank you yaantra hyderabad

Thank you yaantra hyderabad, very good service, i submitted my oneplus 5t for display change they have done very good job...thank you so much yaantra.com Hyd

29 August 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

Good experience with Yaatrna

Thanks for quick support for Yaantra,
2 devices are repairing successfully

28 August 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Negative Review. Cheater company.

I have given my phone to repair before 1.5 month ago. But they repaired it after 1 week. When i got my phone back it was having same issue again within just 4 days after repair. When i asked for warranty they are saying now motherboard having issue and not the part which they have repaired. And asking me for 3.5 to 4.5 thousands. I have asked them i dont want to repair my phone from you, just return my phone in same condition in which i have provided to them.( It was working but having blank display). But now they have damaged my phone. Now my phone is in dead condition. They are not reparing my phone in minimum cost as well as they are not returning my phone as in condition as it was earlier.

25 August 2020
Unprompted review
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Reply from yaantra

Dear Customer, You had booked the repair for display blank issues only and we informed you for touch & display replacement but you do not wish to get it replaced. As per your instructions we had worked on its hardware but issues did not resolved. Display is getting blank due to faulty motherboard and without its replacement issues cannot be resolved. We tried delivering your device so many times but every time you refused to accept it. Request you to understand the same and give your approval for motherboard replacement. If you did not want to get it replaced, kindly confirm when we can deliver your device.

Rated 1 out of 5 stars

my cell phone i hand over to you…

my cell phone i hand over to you working condition your executive damages call parts in my cell phone gionee m2 . i will raised many complaints in kirti nagar
i will take strict action on it and raised complaint many times but nagative reply

14 August 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly for the resolution.

Rated 5 out of 5 stars

Overall good

8 August 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 5 out of 5 stars

For the first time I request phone…

For the first time I request phone repair at first I had doubt but it was quick and the Technician (Mr.parvinder ) Excellent work
Keep up the good work
thanks

7 August 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Post repair mobile not usable

Mobile was collected on March Mid. After lot of followups, finally i got my mobile on June 2nd week. Post the repair, my mobile is not usable(not detecting the sim). Have been following up since 19th June. Neither picks calls, nor a call back. No action until today. What kind of service are you providing? I am tired following up with you guys. Kindly do some respectable service.

7 July 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will surely look into case & reach you shortly for the resolution.

Rated 1 out of 5 stars

Gave mobile phone for LCD display…

Gave mobile phone for LCD display change on 26/05 - in 2 days, they called to check whether back cover also needs to be changed. After that, no update, none of the call centre numbers are correct or working, even the ones mentioned in the bill is incorrect. Pathetic. Service personnel who called me in 15 mins since I raised a request to book a repair, is not responding to any of the calls, The pick up person, who picked up the phone within 2 hrs from booking a repair, is not responding as well. I am very concerned about whether we will get the phone back or not. Unable to reach Yaantra - hyderabad through any of the means.

Ticket id - 293580

1 June 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will reach you shortly with the resolution.

Rated 1 out of 5 stars

WORST EXPERIANCE

I HAVE SUBMITTED MY DEVISE TO YAANTRA ON 19/05/2020 AND THEY SAID IT WOULD TAKE ONLY TWO DAYS TO GET IT DONE AND AFTER TWO DAYS THEY MADE A PHONE CALL AND SAID IT WOULD TAKE TWO MORE DAYS AND ON THE SAME DAY PERSON FROM YAANTRA CALLS AND ASKS FOR PASSWORD SAYING YOUR PHONE IS REPAIRED AND SHE ALSO SAID THAT THE PHONE IS REPAIRED AND WILL BE SENT TO YOU BY 27/05/2020 AND TODAY ITS 28/05/2020 AND I HAVE NOT RECEIVED MY DEVICE
WHEN I WAS TRYING TO CALL THEM THEY ARE NOT ANSWERING MY CALL I HAVE EVEN WRITTEN AN EMAIL NO RESPONSE WORST SERVICE EVER SEEN IN MY ENTIRE LIFE TIME

28 May 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly.

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