World First Travel Insurance Reviews 

Horrendous service,
I am on holiday and I had a sudden blurred vision that seems to be permanent. World first insurance arranged an online consultation with a GP on January 1st. The doctor told me he was going to send me a report. 36 hours later and despite several requests I am still waiting for it.
Today I decided to have a face to face at the nearest A&E at the nearest medical centre, it is private. The doctor saw me within 5 minutes and told me to go urgently to the main hospital one hour away from here in order to see an opthalmologist. But before leaving the private medical centre needs payment.

I have been waiting more than 2 hours for the medical team of world first travel to guarantee the payment, I have emailed them the medical report of the private doctor and email from the private centre, spoken to world travel insurance several times telling them to send an email of guarantee of payment.
And no response.
Every time I call world travel they tell me that the medical team needs to have a look at the medical report and to wait!
The staff answering the phone out of office hours seems to be in a call centre in India with a phone like of very poor quality and with call handlers hard to understand and unhelpful.
Claim number given by medicalops: 814575

Thank you
The young lady was very good and helpful and sorted my 2 insurance policy s

Y
Very quick and easy to do

Tom was so very helpful, when you are HIV and have dealing with cancer it’s so tough to get cover for a simple holiday, Tom walked me through everything and assisted me to get the cover and peace of mind I needed, he was kind, patient, and so very calming in a very difficult circumstances. I would now not go to any other company. I am so grateful to know that everything is ok and we are covered. Well done Tom !

Always get my holiday insurance from world first

Impressed with this insurance company. They paid out a previous claim, with not much fuss, and a pretty good quote if you have pre-existing conditions

Good price, good experience

It was very easy and user friendly. Thank you so much.

Very nice people to deal with, i really love how they approach very professional and friendly. Highly Recommended.

With having a long term
Illness, this by far was the best I found for value and the right cover for what I need thank you

Very good made everything clear and reasonably priced

Amazing! I have used this insurance company on every trip I take. I have claimed twice and it was all very easy and stress free. Once when I was in hospital in Thailand with Influenza for 4 days and one when our bus to the airport was a no show and we claimed the hotel we had to pay for the extra night by the airport and the additional flight cost. 10/10

I spoke to a very helpful, professional and knowledgeable agent who was very kind and patient.
The quote I received was very good and, importantly covered all my 'medical issues'. A lovely company.

Even though I’ve never made a claim, I find them easy to use and to get the best Insurance

This was one of the easier things to organise for our trips to far flung places. The customer service people were immensely helpful and very knowledgeable.

Very easy website to navigate, excellent response when I emailed and very good price.