Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(762)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Always the sweetest experience!

Receiving a box from Woodberg is something I eagerly anticipate. Each one is packed with love, care, humor, and — last but not least — samples to explore the world of perfume. It’s such a shame that Woodberg doesn’t have a store in Berlin — I for sure would be a frequent visitor!

16 December 2024
Unprompted review
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Reply from Woodberg

Thank you so much for your kind words! 💛
We’re thrilled to hear how much you enjoy receiving our packages. And who knows, maybe one day we’ll have a store in Berlin! We’d love to welcome you as a frequent visitor!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, uncomplicated, everything fine

20 December 2024
Unprompted review
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Reply from Woodberg

Thank you so much, Cornelia 💚

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great goodies

12 December 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi :-) Thanks for your short and sweet review 🧡

Rated 5 out of 5 stars

Very good niche shop.

I ordered several times from Woodberg and good were well packed and delivered fast with tracking info. I will be purchasing again from this website.

28 November 2024
Unprompted review
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Reply from Woodberg

Thank you so much for your great review! 💚

Rated 5 out of 5 stars

personal and nice

i like the personal cards and that you sometimes send one more small perfume bottle to try. Thats really nice. I like to order from you

20 December 2024
Unprompted review
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Reply from Woodberg

Hi Mette, lieben Dank für Deine Bewertung. Wir freuen uns, dass wir Dir mit dem extra Sample eine Freude machen konnten 🥰

Rated 5 out of 5 stars

Go to (online) retailer of niche fragrances

Great selection of niche perfumes, even the latest releases, you get free samples with your purchase, plus the customer service is really friendly.

21 November 2024
Unprompted review
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Reply from Woodberg

Hi Nataly - thank you so much for your review. We are happy you like our selection :)

Rated 5 out of 5 stars

Great stuff

This review is for my first order at Woodberg. Had my eye on them for a while but was reluctant to order, as shipping to UK does not cover duties and taxes, which is something I always look for when ordering from abroad.

Happy to say my order got here and was exactly as expected, although it took a bit long to arrive (completely understandable this time of the year).

I’m sure I’ll be back soon, thank you for a very pleasant experience!

11 December 2024
Unprompted review
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Reply from Woodberg

Hi Tina, thanks so much for your review - this helps a lot! We are happy that everything worked out :) Kind regards

Rated 5 out of 5 stars

Great range

Great range! It's the only shop that has my boyfriend's favourite body wash. I love Woodberg.

29 November 2024
Unprompted review
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Reply from Woodberg

Hi Katrin - thanks so much for you review. We hope you enjoy your order <3

Rated 5 out of 5 stars

Will order again

Great experience. I ordered a Leaf razor there. It came well packaged with a bunch of extra goodies and samples included.
I'll order there again.

11 June 2024
Unprompted review
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Reply from Woodberg

Thanks so much for your review :)

Rated 4 out of 5 stars

good experience, safe shopping

fast delivery
lovely package
nice organic products
helpful assistance in case of inquiries

30 September 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks a lot for your review :) we keep fighting to get five stars from you 💪⭐️

Rated 5 out of 5 stars

Calm and sexy

The service was as always great and the shipping immediately!

I ordered the Rooted Oil from Noto Botanics. I think it's my fifth bottle! I love the smell! The Palo Santo in it calms me down and makes me feel sexy and grounded at the same time!

14 September 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Frank - Thanks so much for your review 🙏

Rated 5 out of 5 stars

Completely satisfied

The shipping was fast. The items were well packaged. The ordered products matched what I had ordered, and I like the small personal notes. This wasn’t my first order and certainly won’t be my last.

7 August 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you very much for your great review. We look forward to your next order 💚

Rated 5 out of 5 stars

Great experience overall

Fast delivery, great package with additional free bag and other goodies, really loved the hand-written card.
Thanks, guys! Made the experience worth it.

12 August 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Dave, thanks for your great review! We are so happy that you loved all of the goodies and the little message inside your package 💚

Rated 5 out of 5 stars

Excellent selection, and great service

My full purchase experience with Woodberg is always pleasant. Their diverse collection of unique perfumes and service is top notch. I will always purchase my perfumes from them ❤️

25 May 2024
Unprompted review
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Reply from Woodberg

Thank you so much for your 5-star rating and for being such a loyal customer! We are already looking forward to your next order ❤️

Rated 5 out of 5 stars

Beyond niche…

Very awesome to discover quite rare niche-brands in fragrances (e.g. Fishersund, Neandertal…) and a fast and reliable delivery service makes it one of the best online shopping experiences in Germany so far! Thumbs up!!!

24 August 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you very much for your great feedback and your fantastic review. We are thrilled that you were so happy with the whole experience :)

Rated 5 out of 5 stars

Very well thought out concept from…

Very well thought out concept from start to finish. Shipping was fast, the products came with a small personalized card and a goodie. Thank you very much :)
Definitely a recommendation!

26 July 2024
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks so much for your review <3

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